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Climate Control Heating & Cooling

5.0 (3 reviews)

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AC Naples

AC Naples

4.3
(3 reviews)

Its hard to even say how refreshing it is to have a company come out and fix what needs to be fixed…read morewithout trying to jam a new system down my throat. AND the new system they quoted was much better value (better unit for less money) than all of the other quotes I got. Friendly, responsive. A+++

Disappointing Stay at an Otherwise Beautiful Property…read more The AC Hotel in Naples has a lot going for it: the location is fantastic--walking distance to great restaurants and bars. The rooftop bar and pool are beautiful and definitely a highlight. The hotel itself is new and stylish. However, our stay was unfortunately overshadowed by a serious cleanliness issue and very poor customer service. Our room was filthy. The floors were covered in dirt and hair--there was even pubic hair in the shower, which was beyond gross. We reported the issue and asked to speak with a manager. We were told they would get one for us, but after waiting 15 minutes, we were informed the manager was too busy to speak with us. We changed rooms and ended up staying an additional three nights, and not once did a manager follow up with us, despite our concerns and request for a conversation. This level of service is unacceptable, especially from a Marriott property. As Titanium Elite members, we've stayed at Marriott hotels all over and have consistently had great experiences--until now. The front desk staff seemed indifferent, and the complete lack of follow-through from management was extremely disappointing. With some leadership attention to cleanliness standards and guest experience, this hotel could easily live up to the Marriott name. But until then, I can't recommend it.

Climate Control Heating & Cooling - hvac - Updated June 2026

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