Great service, have been my go to company for more than a year. My previous company did not respond…read morewhen I need service, called Eric and they were here immediately. Annual service contract gives me 2 tuneups a year and a discount if I need real service done. Very responsive!

Eric is awesome! My AC was out on a sweltering hot day, and Eric spoke with me in the morning…read morephone. Thanks to him, we got it repaired.

This is a great AC company to work with. They came highly recommended by a friend/co-worker…read more Definitely recommend them. Prices are very reasonable- especially when you have to call them in an emergency!!!

I finally needed a new air conditioner, and this company came highly recommended. I got quotes…read morefrom 2 big a/c companies and then I called HomePros. They were over $1000 less than the cheapest big company. I told them that the price was really much lower, what hidden costs will there be? Nope, the price quoted was the all in price, I spoke with Alex and he just explained that they don't believe in price gouging. Great, well the installation crew was professional, shout out to Adrian for an exceptional install. Since the install, I had a couple of things happen, the first was a vibration in the outside unit, which is right outside my bedroom window. They came out the next day, repositioned the vibration pads and it hummed silently. The new unit is a heat pump and runs so quietly, thanks for the recommendation Alex. Finally with the cold weather I needed the heat. There was a problem with the wiring from the factory in the unit. They again came out the next day, but It was a head scratcher, so the owner of the company, Tyler Voss came out to troubleshoot. He isolated the problem, ordered the replacement board had it in 2 days and now my family is now nice and cozy. I normally don't write reviews, but these guys are really hard workers and did I mention beat the price on the big companies that spend for all of the advertising. More service companies in Florida should take the lead from these guys!

Whether it's installation, service or even questions, "This is your one stop shop…read more Owner is off the charts. Very responsive, trustworthy and personable. I can't say enough about customer service. A very involved owner indeed. Takes service calls himself too. I definitely recommend. This is how a business should be run.

When they lost Nick, the most honest and competent service professional they had, then the service…read morewent downhill fast. Suddenly, all they focus on is getting more money out of customers. We are not looked at as valued customers, but rather as strictly extra revenue objects. I wanted a company who focused on maintenance rather than squeezing extra money out of customers.

After supporting them for over 15 years...I contacted them for maintenance on our AC unit we had…read morereplaced in 2023 by a friend the maintenance just ended, I was working out of the country in 2023 and 2024 and had renters in our home. Moving forward our maintenance ended with the company and we needed to schedule yearly maintenance so I just called today and was told they would not service us because someone called in 2024 and was rude "NOT ME". I told the Manager Ryan I had no idea and was out of the Country and he still refused to service us saying GO FIND SOMEONE ELSE. What is happening to our SW Florida and the support that we have given for years...Maybe WINK News would like to know about this. Wow !!!!!!!

Annual maintenance for the home. I have been a customer of Sunset for my home for over 13 years…read more To make it simple....ALWAYS on time, which for Fort Myers seems to say a lot by itself. Additionally, always clean and professional. Michael H has been the service tech for a few years. Before he walks into the house, he puts shoe protectors on (the surgical kind)....I don't ask him to do that - he just does it. That's the beginning, and one knows from there that its a good place to start since most workers that come to our home do not even have "footies" anymore and just walk in with shoes on. Great job today.....efficient, fair pricing, and conscientious. This is really a high quality organization and MIchael H. Is really an excellent and knowledgeable technician. He went so far as to suggest that the hurricane straps on the outside unit be replaced and they were starting to rust. I am doubtful any other company would have thought to look at that! Thanks Michael.

Jake did the annual cleaning, did a professional job like always, on time like always, showed great…read moreprofessionalism in his work. Keep up the great work guys, we will definitely call upon them again.

Replaced AC with a brand new one 5 years ago. My AC is only…read more5 years old but yet I've had numerious service calls out of pocket. I had a tech come out once a charge me $100 turned the ac off and then came back later in the day and charged another $100 to turn it back on and make sure it was unfrozen... i could have done that myself, he could have called me to check. The AC filter has to be changed every single month. Which it is. If you do not it freezer over. Even with replacing the filter monthly, it continues to freeze over. I've had about 4 service calls total where nothing is done, they find no issues yet it keeps Freezing over. I complained to someone on the phone and they were very aggressive when I was trying to explain and figure out why this keeps happening. I had another company called out and they replaced the capacitor. Honestly it just seems like a they just say it's Florida it's hot blah blah. I'm only trying to keep it at 73-74 I would think buying a brand new ac and only being a few years old wouldn't have this many issues. I'm not impressed with their customer service and charging me double in one day. My ac is currently frozen over yet again.

My A/C stop cooling in July in Florida while we were away, I noticed remotely that the house…read morenormally set at 78 degrees was at 87 degrees. I called Caloosa Cooling first thing in the AM and they came out that same day. The technician David quickly diagnosed the problem, and we were back online again. Thank you for the excellent service. Dana

Horrible. AC went out this summer. Tech said it was the overflow switch. They wanted $158 to…read morereplace that. He bypassed it we replaced it and the AC worked for 1 day. Went out again. Different tech came out who seemed a more experienced one. Said it was the thermostat. That it was caused by a surge and FPL under our contract with them would reimburse us for it. Said Caloosa would help get the paperwork in. He charged us over $400 for a thermostat that was worth maybe 160. Spoke with FPL who needed a form filled out. Caloosa refused to fill it out. Multiple back and forth calls to them and the manager. So not only were we overcharged but we are out the whole amount because they lied, overcharged, refused to help and FPL time line is now past due. What a piece of work they are. DO NOT USE THEM unless you like liars, being overcharged and totally unhelpful.

Chris and the team at Tundra Air are extremely professional, always prompt and quick to respond…read more They are always good at explaining what they are doing. I wouldn't hesitate to recommend Tundra Air.

Yes I would certainly recommend them. Small business. Great owners. Honest fair pricing. Great wit…read morequick responses and communication.

I contacted Choice Home Warranty for air conditioning repair under my home warranty. They…read moredispatched contractor CMG Mechanical Group ("Christopher Lee Jarrell") who told us our A/C required urgent replacement, and (falsely) that Choice Home Warranty had denied our claim so we would have to pay out of pocket. They pressured us--using intimidating and high-pressure tactics--into canceling our home warranty and immediately purchasing a new air conditioning system from them for $8,600. After the installation, I contacted Choice Home Warranty to dispute their denial of our warranty claim, only to learn no replacement claim had ever been filed, let alone denied. CMG Mechanical Group LIED, they had only submitted a claim for a clogged drain, which was serviced and closed as resolved. As an 84-year-old 100% disabled veteran living on a fixed income, I did not need to replace a working air conditioning unit, especially one covered by an active home warranty. After reviewing my records, someone else once told us that our air conditioner needed "urgent replacement"... that was SIX YEARS ago. Don't fall for these scammers like we did.

Fast, and helpful, he answered questions, and shared his knowledge, He is in the rotation for the…read moreHVAC services here at the Riverwalk apartments. When he comes, he is ready to work, I have never had to wait weeks or months to get the work done, He is on par with the price you would except to pay for the timely service he offers.