Whether it's installation, service or even questions, "This is your one stop shop…read more Owner is off the charts. Very responsive, trustworthy and personable. I can't say enough about customer service. A very involved owner indeed. Takes service calls himself too. I definitely recommend. This is how a business should be run.

When they lost Nick, the most honest and competent service professional they had, then the service…read morewent downhill fast. Suddenly, all they focus on is getting more money out of customers. We are not looked at as valued customers, but rather as strictly extra revenue objects. I wanted a company who focused on maintenance rather than squeezing extra money out of customers.

Great service, have been my go to company for more than a year. My previous company did not respond…read morewhen I need service, called Eric and they were here immediately. Annual service contract gives me 2 tuneups a year and a discount if I need real service done. Very responsive!

Eric is awesome! My AC was out on a sweltering hot day, and Eric spoke with me in the morning…read morephone. Thanks to him, we got it repaired.

My AC unit failed last week during peak summer heat due to a bad compressor. After receiving…read moreseveral quotes for a 5-ton, 16 seer replacement unit, ended up with Cool Air LLC. From the first call, they genuinely cared about getting my family comfortable again. They had the team at my house within 48 hours and from the moment they arrived they were focused, organized and clearly had every step of the installation planned out. The men worked together to remove the old unit and air handler and not once did they waver from the job. The price was fair; the workmanship was excellent and every question I had was answered clearly and patiently. It wasn't just the install team that was impressive - the office staff was fantastic too. Yisel took the time to understand my situation before the sale, returning calls promptly and keeping me informed throughout the process. Without a doubt, this is a 5 Star company from start to finish. Professional, responsive and genuinely focused on customer satisfaction. If you need HVAC work done right, I highly recommend Cool King Air.

I called Josh with a problem I thought I had. He was very kind and was…read moreable to solve my problem. The best part he was honest and never suggested that I make an appointment!

Enchanted Air responded quickly to my issue. I was so impressed, I signed up for the maint…read more package. My first visit they fixed my heater, which hasn't worked correctly since it was installed 4 years ago. Very satisfied.

Jake did the annual cleaning, did a professional job like always, on time like always, showed great…read moreprofessionalism in his work. Keep up the great work guys, we will definitely call upon them again.

Replaced AC with a brand new one 5 years ago. My AC is only…read more5 years old but yet I've had numerious service calls out of pocket. I had a tech come out once a charge me $100 turned the ac off and then came back later in the day and charged another $100 to turn it back on and make sure it was unfrozen... i could have done that myself, he could have called me to check. The AC filter has to be changed every single month. Which it is. If you do not it freezer over. Even with replacing the filter monthly, it continues to freeze over. I've had about 4 service calls total where nothing is done, they find no issues yet it keeps Freezing over. I complained to someone on the phone and they were very aggressive when I was trying to explain and figure out why this keeps happening. I had another company called out and they replaced the capacitor. Honestly it just seems like a they just say it's Florida it's hot blah blah. I'm only trying to keep it at 73-74 I would think buying a brand new ac and only being a few years old wouldn't have this many issues. I'm not impressed with their customer service and charging me double in one day. My ac is currently frozen over yet again.

After supporting them for over 15 years...I contacted them for maintenance on our AC unit we had…read morereplaced in 2023 by a friend the maintenance just ended, I was working out of the country in 2023 and 2024 and had renters in our home. Moving forward our maintenance ended with the company and we needed to schedule yearly maintenance so I just called today and was told they would not service us because someone called in 2024 and was rude "NOT ME". I told the Manager Ryan I had no idea and was out of the Country and he still refused to service us saying GO FIND SOMEONE ELSE. What is happening to our SW Florida and the support that we have given for years...Maybe WINK News would like to know about this. Wow !!!!!!!

Annual maintenance for the home. I have been a customer of Sunset for my home for over 13 years…read more To make it simple....ALWAYS on time, which for Fort Myers seems to say a lot by itself. Additionally, always clean and professional. Michael H has been the service tech for a few years. Before he walks into the house, he puts shoe protectors on (the surgical kind)....I don't ask him to do that - he just does it. That's the beginning, and one knows from there that its a good place to start since most workers that come to our home do not even have "footies" anymore and just walk in with shoes on. Great job today.....efficient, fair pricing, and conscientious. This is really a high quality organization and MIchael H. Is really an excellent and knowledgeable technician. He went so far as to suggest that the hurricane straps on the outside unit be replaced and they were starting to rust. I am doubtful any other company would have thought to look at that! Thanks Michael.

WOW!!! from ALL the AC replace quotes my husband and I were getting from local AC companies out…read morehere {No. Fort Myers area} we were devastated to get quotes from them to get a REPLACEMENT unit because my AC unit was to OLD to get it fixed, "NOT WORTH IT" highter electric bills they ALL SAID!! Well, in comes "COMFORT KINGS" heating & cooling, STEVEN was EXCEPTIONAL, he went out of his way to help my husband and I get the issue resolved the same day he came out. He worked really hard to get the AC working, NO was NOT an option for him!!. He called the office and spoke with his boss man, {awesome guy as well} and they handled the situation affordably for us and got our AC the same one WORKING AGAIN!!!.WE highly recommend recommend COMFORT KINGS HEATING AND COOLING!! trust me there is NO OTHER that comes close. Give them a call if you need your AC checked... THANK YOU Mercedes & Rick Vitatoe Pine Lakes

They were supposed to get back to me about cleaning a drain line for the building, but they did not…read morecontact me like he said he would. The problem was not fixed at all.

We had such a wonderful experience with our AC technician. He came out late at night when our air…read moreconditioner stopped working, and our house was unbearably hot. I was 7 months pregnant, and another AC service wouldn't get back to us until business hours. Even though it was on the fly, he was prompt, professional, and incredibly kind to us. Since the replacement part wasn't immediately available, he went above and beyond by bringing us a portable air conditioner so our family could stay comfortable until the repair was completed. That level of care and customer service is hard to find these days. He kept us informed throughout the entire process, was knowledgeable, honest, and truly cared about making sure we were taken care of. Thanks to him, what could have been a miserable situation became so much less stressful being so far along my pregnancy. I highly recommend him and the company to anyone in need of HVAC service. Outstanding service, genuine compassion, and exceptional professionalism from start to finish. Thank you for going above and beyond!