BEWARE of this location of Pinch A Penny. We hired them to service our pool. They did not perform…read moreservices they were hired to do. In fact, couldn't tell me the last time the salt cell was cleaned. My husband cancelled service the last week of May 2026. Since they bill in advance, we should not have been charged for June 2026. Which we were. I have called to speak with the owner/manager 3 times. He is never there and will not return my calls...or issue my credit.

I am surprised the location on the parkway in Cape Coral by the UPS store is still in business. I…read morehave dealt with unprofessional people in my life but the lackadaisical attitude of this employee just blew me away. I will keep this short. I use their liquid chlorine jug program and have never had any issues until the last trip. I routinely get 4 jugs refilled, store them in the garage. I got home, unloaded them onto the floor, later that night I was in the garage and smelled a "clean" smell. I didn't pay attention; my wife uses bleach on the whites when she washes. The next morning, I was back in the garage and as I started walking towards the jugs the smell got stronger. I looked down and saw that the jug had slowly leaked onto the floor. I took it and placed it on a concrete bench out by the pool. That jug was the first jug I started using, it also leaked onto the bench. Today, 7/9 I took only 3 jugs to get refilled. I had purposely written with marker, "hole in jug" to make sure I didn't get the same jug. The black-haired employee after I told him what transpired with the hole in the jug and wanting to exchange the defective jug with a "new" one, I would have to pay 10 dollars for a "new" jug. I explained the situation again and his was response was the same thing. I will NEVER use that business again, I should have looked at the reviews and gone elsewhere for my business. I just filled my 2 jugs, paid and walked away. As I was reading some of the comments the only replies Pinch A Penny sends are on reviews that are positive. I wonder why....

Norm and his crew are the absolute best! Honest, friendly and 5-star service each and every time…read more We highly recommend Pink Flamingo for all of your pool and spa needs.

From the owner: When you have a signed purchase agreement, you typically have a home inspection. Not all home…read moreinspectors are well-versed in the operation and mechanicals of the swimming pool. Here at Pink Flamingo Pool Inspection we supplement what your home inspector may not observe. We’ll come out and ensure everything works as it should and send a report detailing all the mechanicals, such as pump filter, lights automation actuators so that they are working properly. If there are any issues, we note them and send you a report with photos. Call us today for your pool inspection needs.

I would not recommend this company based on they are about $40 more per month than other companies…read moreand they do less. Additionally, I was having issues with my pool heater and instead of even inspecting to see what was wrong with the equipment. The technician tried to sell me a $6000 brand new heater. He didn't even do the due diligence to offer me someone to come fix it or other price points and come to find out once I googled how to use my pool heater. It was working just fine. I had already had this company changed my pool filter and converted to saltwater and now I have to wonder if I even needed a new pool pump? The office staff were apologetic however I feel that the technician tried to take advantage of my lack of knowledge of pools and tried to oversell me a product I did not need.

We recently hired Mike and his organization to refinish our pool. Not only did he get the color we…read morewanted, he got it in less time than everyone was telling me. The work was done well and with attention to detail. I highly recommend this company.

This was an amazing company to work with, very professional. Usually when renovating the experience…read moreis very stressful but not with them. They had one team do it all I didn't even have to worry about permitting. 10/10 would do it again if i didnt already get my dream pool from them lol!

We hired BXPOKE LLC to build our inground pool, and unfortunately the experience was extremely…read moredisappointing. Communication was poor, deadlines were repeatedly missed, and several items remained unfinished even after we were told the project was complete. The pavers that had to be removed to repair a pipe that we believe was damaged by their team--and for which they never accepted responsibility--were never properly restored. Polymeric sand was not installed, some pavers outside the cage were left unfinished, one of the pool jets still doesn't work, and the suction pipe cover is missing. To be fair, Mai did eventually come out and show us how to operate the pool equipment after our repeated requests. However, the pool lights are still not working. We were told someone would come out to fix them, but it has now been over two more weeks with no communication and no one has shown up. To make matters worse, we were later presented with additional charges that we never agreed to, and some of our payments were not properly credited until we provided the exact dates and amounts ourselves. That should never be the customer's responsibility. We gave the company multiple opportunities to make things right, but the follow-through was consistently lacking. Spending this much money on a pool should be an exciting experience--not months of chasing unfinished work and unresolved issues. I hope this review helps other homeowners make an informed decision. Based on our experience, I cannot recommend this company.

Worst company ever. Never responded to a request for a quote. Waited a week and a half and was…read morecompletely ignored. If you need work or service on your pool, look elsewhere. This company has no reqard for your concerns or issues to repair your pool

Kristal Pool Construction used Yellow Duck for repair. They made problem worse. Pedro failed to put…read moreback filter canister plug then left. Luckily I found it before pump started. The leak got worse after they repaired it. Sloppy work. Stay away.