Scheduled an estimate for the 29th. Waited over an hour passed the scheduled time. No one showed. No call. Called the office and someone explained three of their job sites were washing out and my estimate would have to be rescheduled. So first of all, they can't even reinforce multiple job sites properly, secondly, they are so unprofessional and lack communication skills that they cannot reach out to their appointments to reschedule them when something arises. Shit happens so I rescheduled for this morning. Waited another HOUR passed the scheduled estimate time, and called the office. Now they have no evidence of rescheduling my estimate at all. I've taken two days off, costing my household money, and this is the level of disappointing service they provide and all they can offer is to reschedule a third time. No faith in this company, and if they have multiple pool sites washing out in the middle of rainy season- where we have heavy rains every single day as we have for rainy season for decades now- how competent can they really be?? Save yourself a nightmare waste of time. read more