I would never recommend this company. Manuel Feliciano performed fiberglass refinishing work on my…read morepool without the required contractor's license. The work caused my fiberglass pool to fail and "pop," resulting in catastrophic damage. Although he initially agreed to reimburse me through small installment payments, he stopped making payments before repaying what he owed. I ultimately had to spend more than three times the original cost to have the pool properly repaired by a qualified contractor. Afterward, he claimed he had moved to Spain, making it even more difficult to recover my losses. My experience was costly, stressful, and extremely disappointing. I encourage anyone considering hiring this company to thoroughly verify licensing and do their research first.

I wrote a review on Aug 21,2025. unfortunately ,less than a week later,my fiberglass pool developed…read morea large crack in the bottom, which Mr. Feliciano said could not be recoated until later in the spring because he could not redrain the water. sounds reasonable. I had another leak company come out and repair the crack, told them it was going to be recoated in the spring and got their nod of approval. communicated in Feb. 2026 with Mr. Feliciano and he agreed to come out in the beginning of March and redo that crack and a couple of other minor spots. after quite a few emails and certified letter, I have never heard from him again. so much for a 10 year prorated warranty. which was one of the big selling features as to why I chose him to resurface my pool.

Owners are friendly and responsive and have already made me feel like a longtime customer!read more

Excellent service since day one! My pool has looked beautiful ever since. The team is kind and…read moreprofessional.

Quality repairs and expert, honest advice Ted's pool repair…read moreprovides fair and responsive communication, quality repairs and expert assessment. When we first bought the house, we had the hot tub resurfaced and received a great job at a reasonable price. After Ian, we needed help and received a quick response and a great price. This time turned out to be a quick fix. No upsell or pressure just what is actually needed and peace of mind. I won't call anyone else.

Ted's Pool Services is fantastic. Our pool is nearly 55 years old, and we had cracks in the walls…read morewith plant life growing inside -- Ted cleaned and sealed them, and cored two new jets with new PVC lines to the pump. He's been working on pools since he was a teenager and it shows; he explained everything as he went, never in a pushy sales way, just genuine knowledge. He also worked with us on cost in a way that felt honest, not gimmicky. His wife Sherry runs the office and is always friendly and helpful. If you have an older pool and want someone who truly knows what they're doing, this is your team.

After getting 4 quotes we are so happy with our decision to go with Coastal Pool Renervations. Best…read morein sitting with us and covering all questions in great lengths. Best Price! Brought Samples! Good quality materials. We enjoyed Nasha. Xo Hard working, polite, attention to detail crew! Who left no mess. Completed in 4days. Thank you Team! Steven n Page

If I could give zero stars I would! I am extremely disappointed and disgusted with this pool…read morecompany. The level of service, communication and professionalism has been completely unacceptable.

Marc Rogers from Yellow Duck installed an overflow in my pool and did a phenomenal job! This is a…read morevery small company & Marc does all the jobs himself with helpers, when needed, so sometimes it takes a few calls to get an answer but I think it's worth being persistent. He is very thorough. He will explain everything that needs to be done in very simple terms & will take the time to answer all your questions. He really knows his craft & will handle your pool needs proficiently. Lastly & maybe most importantly, his prices can't be beat! He was recommended to me by my pool technician because he's done work for him & he told me he was really good. Well he was 100% correct. Boy am I glad he recommended him to me. I will definitely recommend him to everyone I know! I think he's great!!!

Worst company ever. Never responded to a request for a quote. Waited a week and a half and was…read morecompletely ignored. If you need work or service on your pool, look elsewhere. This company has no reqard for your concerns or issues to repair your pool

Friendly staff, but an absolute customer service nightmare…read more I ordered an in-stock solar pool cover online, only to find out hours later via a phone call that the store had an inventory error and no stock. Instead of canceling it for me, the store told me to do it online. What followed was hours on the phone with customer service. First, I was promised a cancellation that never went through. When I called back, I was told it was "on hold" and couldn't be canceled. Another supervisor then claimed orders can never be canceled once placed. Finally, after a supervisor called the store directly, they managed to cancel it. The local staff are friendly, but the backend support is an absolute circus. Spending hours on the phone to cancel an order they couldn't even fill is unacceptable. I won't be back.

Manager has bad attitude and manners so I had to go to the North Cape Coral shop to Tammy to get my…read moresample evaluation.

great people and great service would highly recommend if not for service the go see them with a…read morefree water test.

This company is no good ! They are only there for the money and not to provide a good service . My…read morepool has stains from not scrubbing properly. I purchased a water timer from them to fill up pool when needed , the water timer apparently was not properly working and water was on for an entire week . Our bill came to $1.9k . When asked , they simply said I signed a water waiver and they were not responsible and tried to charge me for a new water timer . DO NOT GO WITH THIS COMPANY

Great communication. Professional service. Diagnosed, and remedied problem correctly the first time…read morewith quick resolution

From sales to the installation everything was smooth. The work performed was professional and clean.read more

Have been doing business with Pool Pro for about 4 years now. They have resurface my in-ground…read morepool, install a new salt water system, new heater and a pump on my 26 year old pool system. I am very please with their work. Very professional. They also helped me when we lifted our ground level home because of damage suffered from the 3 hurricanes. They came out and removed all my equipment and stored it in their shop while our house was being repair. That was service I never expected but Joe and his crew and the best. We also use them for our weekly service and are very happy with the water treatment they provide.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.