We thought at the time, a year ago, that we were getting a good deal from an upstanding company,…read morebut as soon as the last check was cashed, the guarantee didn't mean a thing. We purchased a house that had an existing pool that needed work. W did our homework and knew what we wanted to have done to the pool. We interviewed 4 companies and this company was in the middle price wise. We wanted the plaster redone in black and a new salt system installed, nothing too complicated, but that's exactly what it has ended up being. The plaster seemed to be done easy enough, until Paul decided to fill the pool with our garden hose, it took 3 days to fill a 12,000 gallon pool, and by the time it was filled, the plaster didn't cure right and he had to refrain the pool, acid wash the plaster and refill. The refill was supposed to have been done by bringing water in, but only half was done this way, the remainder was with our garden hose again. today, a year later, the black plaster is chipping off and has faded to a light gray in many places. We wanted a Hayward Salt System as we had with our previous house. Paul talked us into another system that he said was comparable, this proved to a lie. I just read online how yes, the PureChlor system is cheaper, but also less efficient and not comparable at all to Hayward. I am constantly fighting with algae in my pool, the cells constantly are caked with salt crystals and the pool is green every other week. The pipes that apparently had some leaks from the auto fill and skimmer baskets were supposed to have been fixed, but the auto fill constantly runs because of the leaks in the skimmer line that never got correctly repaired. I can never get the salt levels right now because I am fighting a salt converter that doesn't work correctly and the auto fill that runs much of the time. The website says the work is guaranteed, but after calling and never getting calls back, we gave up. My Partner got a new phone and number, so we tried calling Paul with the new number, SURPRISE he called us back because the number wasn't recognized, but when Paul realized who was calling, he never returned another call. Apparently we are not the only dissatisfied customers, he has a reputation in town with some pool store of doing exactly what is listed above, taking the money and never returning calls to his customers. Update October 2016- My partner spoke with Paul and was told due to my scathing review above that even though he'd said 2 months prior that he had the light to repair ours, he no longer would. Did he call us with this information, of course not! Paul then said that he would go ahead and drop off the light so we could then make the repair ourselves, that was 2 months ago, and we're still waiting. This man never planned on fixing our pool light, all it was was a bunch of bull to string us along. I would have amended the first review if he'd followed through, but he didn't, so I have no issue in telling the masses to stay away from Paul and his company. if you see the company Aruba Pools come up in an online search for your pool repairs, RUN THE OTHER WAY!!!!!! I am now on the search for another salt conversion system. I will more than likely go back to what we know and trust, Hayward, and put the PureChlor that we have where it belongs, in the trash with all the empty salt bags that I have had to use over the course of the last year. I do hope Paul sees this review and can't remove it from Yelp. He needs to know just how dissatisfied his customers are, since he doesn't pick up the phone when they call.

What incredible 30 by 20 I just got refinished. Paul did an amazing job, his worker Tommy was so…read morefun to talk to. Everything was done just right sometimes he was late on the job but other than that the rest of the job was done with perfection. Thank you paul

Went back and no choline. I think you can sometimes have it delivered. What happened to the service…read morewe use to love out east. Luckily there are several more spots along the way. I don't think we'll be back.

Clean facility with good signage and plenty of free shared parking. As an out of towner…read moreaccompanying my pool-owning local friend, I was impressed by how well the store was kept: well lit, stocked and organized. They offer free pool water tests and even provide reusable/resealable plastic sample bottles. Unlike "back in the day" Radio Shack visits where you felt assaulted upon entry, Tim's top notch counter service was the perfect balance of competent help and friendly banter (but not overly chatty). After building an electronically stored profile for my friend's pool, he quickly performed tests on the water sample and concluded it was low on chlorine. Instead of overselling stuff we didn't need, Tim simply said "All you need is 1-2 40lb bags of salt; they're $9 each." Sure enough, 2-3 days after dumping 2 bags in and running the pump, the water was clear again. My friend couldn't believe their honesty and fair prices. When he mentioned a competitors tactics upon checkout, Tim used diplomacy not criticizing another vendor but simply stating Leslie's are franchises and must abide by consistent pricing and rules of enhancement. Well done!!!

My husband and I choose pool keepers for our pool Clorox and other necessities to maintain our…read morepool. Their service is friendly and we love our member point discounts. They also have a variety of pool toys for kids and adults! Those who have pools know it takes a lot of work to maintain a pool...pool keepers also offers weekly pool cleaning. My husband maintains our pool but those who have no time or have become elderly can have their pools cleaned by pools keeper. It's local for me and great for us pool owners.

Great lokal pool store! Great customer service. They care about your pool and never try to over…read moresell you items that you don't need. Water testing spot on. Thank you for years of service.

Worst company ever. Never responded to a request for a quote. Waited a week and a half and was…read morecompletely ignored. If you need work or service on your pool, look elsewhere. This company has no reqard for your concerns or issues to repair your pool

Kristal Pool Construction used Yellow Duck for repair. They made problem worse. Pedro failed to put…read moreback filter canister plug then left. Luckily I found it before pump started. The leak got worse after they repaired it. Sloppy work. Stay away.

I would highly recommend Pool Pros Inc of Fort Myers that just completed our Spa tile/coping…read morerepair. Dan Sheppard the General Manager oversaw the project to repair our spa and Marcello, Jim and PJ were very knowledgeable and provided top notch work and service. Thank you, Jane W.

Pool needed relined. TERRIBLE delays in getting the demo done once hired, getting the product in,…read moreand the reline finished. We would go WEEKS without seeing anyone to work on the pool TERRIBLE communication. Terrible follow up. Things that worked prior no longer worked. It is easy to say, knowing what we know now, that we would have chosen a different company to do the work. Do your own due diligence. Our experience... again... was TERRIBLE.

We have been using Mike at Left Coast Pool Service for about 5 years now. He comes every week and…read morekeeps the pool in perfect condition. Over the years he has always made us aware if there were issues with our equipment so that we can fix it before it became a bigger problem. He is professional, kind and reliable. I would highly recommend him for your pool service.

Owner is rude and doesn't think renters should be here. Use JRS pools instead!read more

This company is the greatest.they are on time priced very fair and are the most pleasent people…read more.Would not hesitate to call them.wonderful service

This couple had to be the nicest folks we have dealt with since moving here 6 months ago. They were…read moreVERY REASONABLE AND VERY PERSONABLE AS WELL! They were extremely patient with the many questions we had about our spa since we had never had one before. They explained all of the operations and knobs on our spa and told us everything we needed to know to keep it in tip top shape. We would highly recommend them to anyone looking for reasonable and knowledgeable people to work on their equipment. They even told us we could call them anytime we had any more questions. How many companies do that on a daily basis these days? HILLBILLY HOT TUBS IS AWESOME IN OUR BOOK!!!!

We were very pleased with WMM POOL AND PATIO SERVICE in Fort Myers…read more We live at Fort Myers Beach and sometimes it's hard to get workers to come on time and complete the work. This company was on time and very professional. They explained how they would be doing the pool coping and tiling. They were easy to talk to, answered all our questions and wanted to make sure we were pleased with the completed job. Excellent work ethic and it was obvious they were craftsmen. Would use them again. c. Brown

From the owner: Swimming pool Renovate Resurface…read moreRemodeling Coping Pavers Tile installation