Couldn't give these guys 2 reviews. This one is for they're new location. Bought me a valkenburg…read morewhich Ive been wanting for some time now. Tell you what.. Fantastic Instrument. Fender Custom Shop Quality all day long. Check em out.

I am new to las vegas and went into the shop to talk to them about having work done on my…read moreinstrument They gave me a quote of a 140, some odd dollars.\n On having a custom pick guard, put on which I already had strings, put on, which I already had and having a pickup installation which I bought from them in their shop. We had several discussions including when I took my instrument in to have the work done and how the pickup was gonna make it sound so much better per 6 gun music.\n And what all they were going to do, including a set up pick up installation and Putting a radius in my bridge saddles I called them a little over a week later , which they told me they hadn't started work on my instrument yet , and they called me two days later to tell me it was finished Upon arrival, I noticed that my bridge saddles had a slight radius, and my pick guard was on, but no pickup installation had been performed The lady sitting at the front counter, took my instruments out of my hands and told me they would fix it.I said that's included still in the hundred and forty , some dollar price correct??? They proceeded to tell me they would need an extra one hundred and nine dollars to finish the pickup install I then told them just to give me my pickup , and I would decide if I still wanted to have them do the installation I feel this tactic was your basic bait, and switch, and I ended up paying a $165 for having a pick guard put on which I could have done myself if I wanted to keep my original pickup and a slight radius in the bridge saddles, I know my intonation was on because I had had my base set up with a basic setup, as I explained to them a few weeks before deciding to have them do more work. They tried to sew me one of their replacement necks. They have their, and then after I told them, I hadn't decided on what kind of neck I would replace on my instrument, they gave me the price quote and I asked them if all work including pickup installation would be performed at that price and they said yes, And then after they made a mistake of not installing my pickup , they wanted another hundred nine dollars to do that when I know your basic pickup install around here after calling several places that do this kind of repair is around sixty five dollars , average price I really wanted to get involved in the music scene here because I've been playing for over 30 years, including tours and opening for national acts, but\nIf this is the way businesses run here in las vegas then no thanks

This was the first location I went to back in Summer 2023 about three years ago when I was 15 years…read moreold. I remember when I walked in there I discovered a lot of things such as a big DJ Set that had a load of some bass heavy tunes and exploring many different instruments around there as well. Three years later, fast forward to this year. I revisited and found an actual CDJ 3000, an Electronic Talking Musical Note, and brought home a Sonic Tongue Steel Drum and plus I got hungry and bought a Mountain Dew and a Pepsi and Lays Classic Chips.

Disinterested, miserable staff, who must be on crap hourly, even if i heard their 'union'. Always a…read morelong wait to speak with any of their 'experts' Non return policy with no leeway on 'the corporate, company policy'. I'm done with that business.

Kessler & Sons is a gem of a local family business. My parents purchased my first flute from the…read moreCharleston location back in 2004. I played throughout middle school and stopped because of life. I picked flute back up in 2020, at which time I bought a cheap flute from Amazon. However, it was not great quality, so I checked K&S's website and found a great starter Yamaha flute. I called the store about it and they had it transferred here from the Charleston location. The flute was in amazing condition and the quality is so much better than I could have imagined. They also still sold all the student books that I used in middle school and it was so nostalgic and helpful to use those in my journey to playing again. The staff were so helpful and nice. Will always support and recommend them!

Initially came here to rent a violin for my daughter's school year - service was amazing, very…read morefriendly and helpful service, answered all my questions and gave us very thorough options for rentals. We came back 6 months later because my daughter's private instructor said she was ready for a full size; my daughter also cemented her dedication and commitment to continue playing through high school, so we opted to use what rental credit remained to buy a full size violin. The team was excellent in showing us the options, let her test and play them all, and then even helped set up the fine tuners (until she's ready to take them off) without charge. Excellent service, and I'm glad we trusted this team to take care of my daughter and her violin needs!

Playing the guitar has been a lifetime dream for me. I tried learning straight from a book, in a…read moregroup class and with YouTube, all to no avail. Feed back is important. Taylor's approach is hands on and easy to follow. After each lesson, I leave feeling like a better guitarist. His range of musical knowledge has been very impressive as has been his patience. It has been a little over 5 months now and my progress has been significant. If you are interested in learning to play the guitar, Taylor should be your go to guy. I would recommend this business to all of my friends, family and to all the strangers that I have not had the pleasure to meet. RockStar Guitar Lessons rocks! P.S. Prices are great too!

There was a miss communication and Taylor got back to me and we resolved the issue, thank you…read moreTaylor.

Vegas Guitars (http://www.vegasguitars.com/) Neil Smith…read more(http://www.vegasguitars.com/neil-smith-short-bio/) & Brandon Jones (http://www.vegasguitars.com/brandon-jones-short-bio/) I have been a loyal customer of Vegas Guitars & Neil Smith for many years now. Neil has worked on all 7 of my guitars, and 3 of my grandson's guitars. I can honestly say that Neil is a Master Luthier and Top-Notch Guitar Tech. As an added plus, Neil is also a Master Guitar Builder! He builds his custom guitars using the best woods and top-of-the-line hardware. You must see and play them for yourself to really appreciate the craftmanship that he puts into each and every one of his guitars. You might think that a custom guitar comes with a high price, but Neil prices his guitars to be affordable. Take some time to go to Vegas Guitars and check out his current stock, or order one to be made to your specs. And, if you need a set-up, or string change, or some repair work done, Neil is now doing repairs and set-ups by appointment. He is able to do this at the present time due to the fact that has has added a new staff member by the name of Brandon Jones. Brandon is currently the guitar tech for Joe Perry of Aerosmith. At the present time they could name their business "Alias: Smith & Jones"... LOL Brandon is also a Master Guitar Tech and he also builds custom guitars. You will want to check out Brandon's custom guitars as well. A "must see"! So, you, as a guitar player, have this unique moment in time to meet both of these incredible craftsmen under one roof! Don't wait! Stop by Vegas Guitars while you have this chance. Meet Neil and Brandon, and if you need work done on any of your guitars, Vegas Guitars is the place to go for honest, reliable, top-shelf guitar repair! I speak from experience. And, take a moment to read some of the other reviews here.

Have a barely used 5 yr old Simmons DA25 drum amp that popped recently rendering it unusable, so I…read morejust called VG based on these Yelp reviews. Spoke to Matt about it, who was kind, patient and professional, and we had to agree that my $100 amp was going to cost about the same to repair it...if able. Ergo, another fine looking physically mint condition piece of equipment has to be replaced and recycled. Sad that it's more logical to replace with a new warranty amp than attempt repair on this one... Thanks Matt for your valuable time, patience and knowledge!

Very knowledgeable and caring personnel that help in your selection process…read more In business for a long time, showing stability and dependability.

My son loves the school of rock and has made tons of progress quickly! Would definitely recommendread more

Rented a base from family music centers for band purposes. Took care of everything online and when…read morewe arrived to pick it up the wait time was extremely brief. The interaction was smooth and the customer service was wonderful. we went with family music centers because after a little shopping around we quickly realized that they have very competitive prices. So I would definitely recommend to anyone in the market to purchase or rent an instrument. They have a large selection, the customer service is great and the process is smooth and effortless.

I am taking violin lessons and my instructor is amazing, very talented, and knowledgeable. I…read morereally enjoy going there and the staff is always pleasant and easy going. I highly recommend them for music lessons. They also have vocal lessons and I have been impressed with what I hear. Great family owned business.

This was our first time visiting this music and art store, and overall, we had a nice experience…read more The store was very clean, well-organized, and easy to walk around. I really liked seeing the variety of musical instruments and all the different music supplies they have available. We came in specifically looking for two music books for my daughter. She plays violin and takes private lessons, so one book was for her lesson, and the other was required for school. She was able to find the one she needed for her private violin lesson, but unfortunately, we couldn't find the school book. No big deal--we'll just order that one through Amazon. One thing I did notice during our visit was that no one greeted us or asked if we needed help. We were left to browse on our own, which was fine since we knew what we were looking for, but a friendly "Hi, can we help you find something?" would have made the experience feel a little more welcoming. That said, I'm glad we stopped in and got to explore the store. My daughter enjoyed looking through the music books and checking out all the instruments. We'll definitely keep this place in mind for future music needs!

I've had my son enrolled here for several years--first in piano lessons and more recently in…read moreguitar--and unfortunately, this experience has completely changed my view of this location. This week, my son is on spring break, so I attempted to cancel his lesson starting Monday. I called the store multiple times on Monday, Tuesday, and again Wednesday morning. No one answered, and there is no voicemail system available to leave a message. When I finally reached someone Wednesday afternoon, I spoke with Bailey, the store manager. She informed me that I would be required to forfeit the lesson due to their 24-hour cancellation policy. Here's the issue: there was no way to comply with that policy. I made repeated, good-faith attempts to cancel, but the store does not provide a functioning method to do so if no one answers the phone. When I explained this, Bailey was completely inflexible and hid behind "policy," stating that if she made an exception, she would have to do it for everyone. There was no effort to acknowledge the situation or offer a reasonable, one-time solution for a long-term customer. What makes this even more frustrating is the inconsistency. My son's guitar instructor, Onjrei, has canceled on at least two occasions with less than 24 hours' notice, and we were expected to be flexible and accommodating. It's hard not to notice that their time is treated as valuable, while mine is not. I'm expected to be flexible, but that flexibility is clearly not extended in return. I escalated the issue to customer service, only to be told that all lesson-related matters are handled at the store level. I requested contact with a district manager and was told someone "may" reach out in 2-3 days, with no name or direct contact provided. At the end of the day, this business chose to lose a long-term customer over a $30 lesson instead of showing basic fairness and customer care. If you plan to take lessons here, be aware: if you cannot reach them to cancel, you may still be charged--and management will not work with you, even when the circumstances are outside your control.

Both Alan and Jack are Top Notch Luthiers!!! Most of the time for small repairs Alan will do the…read morework while you wait. They are very knowledgeable, and down to earth people... They are the only repair service that I would trust with my guitars and amps equipment.

Amazing work from the guy working there. i can't remember his name. I took my 12 string guitar and…read morehe put a bridge doctor and adjusted the string action to the point it's the most comfortable i've ever touched. He was efficient and got it done the same day. I would recommend this place to anyone because unlike guitar center this guys knows what he's doing. Many people have played my guitar and said they've never touched and played one so comfortable.

Very nice high end selection of Cellos. They offer full service and repair services . As a new…read moreplayer I was impressed with the time they spent with me. They offer a rent to own option and your rental funds contribute to your equity. The location seems odd as it's in a commercial area but don't let that deter you. Just walk in!

Beautiful violin shop. We have brought our violin for repair a few times , great customer service.read more