I called in to see about selling some product to the store, and I was so lucky that Daniel from the repairs department was available to answer my questions and concerns ahead of the time. Throughout the entire conversation he was patient and authentic and clearly had a veteran understanding of the products he was discussing with me. I will go here for anything I need in the future, so thank you Daniel. I have never met somebody as genuinely hospitable and knowledgable on their equipment and protocols prior to today. read more

Great store they helped me out real good. Specially to that rep they have, Megan. Great sales person read more

Aaron at the Guitar Center repair shop was fantastic. I'm new to playing guitar and found a great guitar for a low price, but it needed some work to sound right. Aaron helped align the fretboard and got the setup dialed in, and after the adjustment my practice finally sounds the way it should. I also learned that when your guitar isn't properly set up, it can make you think your playing is the problem - when really it's the instrument. Aaron was friendly, honest, and explained everything clearly. I highly recommend the repair shop here, especially for beginners who are just getting started. read more

Yikes, what a mess. I was under the impression that the CEO was taking steps to improve restroom cleanliness. I'll let the photo speak for itself. Other than that, this store is small and has a weak selection. Most guitars are locked up. Plenty of guitars that are about 1k or so are under lock and key. I could understand locking up guitars over 5k. Roughly 2/3 of the inventory is locked up. If you want to play a locked up guitar, you have to hand over your driver's license for them to keep until they get the guitar back from you. This is unfortunately the weakest Guitar Center I have been to in Southern California and I've probably been to over 10 of them read more

Guitar Center - Guitar Center restroom shows a lack of respect for their customers - Musical Instruments & Teachers Near Me - Rancho Cucamonga, California

陪朋友來 guitar center,進來前我還跟他說，這種店會有生意嗎，沒想到裡面人還蠻多的呢，裡面光吉他大概就有幾百個吧，，還有什麼音箱，樂器，店員的服務看起來也很nice, 很有耐心的替你服務，有很多東西在打折，如果你喜歡樂器的，這裡有一家不錯的店可以過來看看 read more

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I come to the store all the time, i got two people to shout out not in any order , Daniel at the guitar repair department set up my Yamaha bb735 its a five string bass and he did a wonderful job the bass plays smooth and the action feel spot on , it goes without saying he knows his stuff. Another note worthy person is Nico (i hope i spelled it right sorry if your reading this guy) He runs the drum department, he has good knowledge on gear and i do trust his word about products. If your a drummer this is one of the better guitar centers for drum related stuff read more

Guitar Center - Yamaha bb735 - Musical Instruments & Teachers Near Me - Rancho Cucamonga, California

Not having the guitar I wanted to check out in stock at my local Glendora GC, I took a drive down to the Rancho Cucamonga location to give 'er a test drive. This location was well-stocked and surprisingly busy despite the fact that the (once nearby) Claim Jumper restaurant and most of the other businesses have left this lonely portion of the shopping center. No worries in terms of selection and store cleanliness, however; all is in good order, and the overall vibe is welcoming. I want to personally thank Viper (a.k.a. Erik) for his help in stetting me up with exactly the guitar I was looking for and giving it a good once over to ensure both its cosmetics and electronics (electric acoustic) were in good order before ringing it up and sending it out the door. You made my shopping experience a true pleasure - outstanding customer service! read more

Guitar Center - Great little guitar at a great price! - Musical Instruments & Teachers Near Me - Rancho Cucamonga, California

I can attest that the reviews are accurate, Daniel in repairs is an absolute legend! Thank you to all the staff at this location for being so kind and helpful 0:-) read more

Always very knowledgeable & Friendly staff. My grandson Loves to go and play as many Bass guitars as possible. We have purchased basses ,strings & we even bought a drum set from them. read more

I hadn't been to this Guitar Center in over 15 years, and they still have what it takes, even though the store is tucked away in a quiet part of the shopping center. That alone is a good sign. I purchased a Shure mic, a Scarlett, and Beyer DT 990 Pros. I also needed a mic cable and a Scarlett with more power, so I went with the 212. The staff is helpful, but to be completely transparent, I think their workflow could be improved. Cashiers were helping people on the floor when they should have been focused on the growing line of guests waiting to check out. I had to visit the store twice, and on my first visit I wasn't able to get help, which was disappointing. I ended up grabbing what I thought I needed, only to return when I realized I had picked up the wrong thing. Thankfully the store was less busy on my second visit. If they improve their flow, I think guests will be much more likely to return. Otherwise, Amazon starts to look more appealing. read more

Absolute worst service i have ever experienced. I ordered a NEW record player priced at around $350 only to be handed a used one that was damaged with no packaging and cables in a ziplock bag, when i went to pick up. No phone call, no email to tell me it wasn't available. To add insult to injury i asked the clerk if i had made a mistake and bought a used one. After she verified that i didn't she told me that the used unit was all that they had available and that she could not get a new one in store before Christmas. I asked if there was anything she could do and she said that i was welcomed to take the used one or get a refund and drive to another guitar center (about an hour away) to pick up a new one. Will for sure never to back to this location. On another note the Moreno valley location was very helpful and somewhat shocked when i described my experience in Rancho. read more

Guitar Center - Musical Instruments & Teachers Near Me - Rancho Cucamonga, California

We came into Guitar Center with a few musical items we possibly needed to sell. Daniel helped us and he was amazing ! He is very kind and provides great customer service. He is definitely an asset to the store . read more

I called earlier and spoke with Daniel. When I arrived at the store, he helped me right away. Daniel was amazing and extremely helpful. He went out of his way to help me get my microphone working. You can tell the difference between people who work just for money and those who truly love what they do--Daniel clearly loves what he does. I will definitely be coming back. Great customer service! God bless you. Thanks to his help, our church service will now run smoothly. Thank you Daniel! read more

Looking for a new guitar for my pops we tested out some Martins and Taylor's in the acoustic room. A warm atmosphere to listen to intonations and varying pickups, minis to jumbos. A playground for the seasoned musician. Staff was limited at the time we visited. It took a little while to find some assistance but once seen they were very helpful and accommodating. Pocket friendly to monthly payments guitar center can be of good service. It's a little hidden in the shopping plaza. In the far back of the parking lot maze maneuver carefully around the in & out drive thru traffic. Ample parking, limited items in store but anything online can be ordered and delivered. read more

Guitar Center - Musical Instruments & Teachers Near Me - Rancho Cucamonga, California

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Well, I've been thinking about purchasing a guitar so I had called the guitar Center located in Fontana. I spoke to several people a couple of times when I decided to actually go to the store in person first off I couldn't locate the store but once driving around the shopping plaza, I saw it And it was in the middle of the early afternoon and it just looked like it was no one there,,,there was a few cars outside and there somewhat vacant parking lot and I don't know. I just didn't feel like even going inside because I didn't feel safe... from the parking lot it looked like it was closed,, I called the store but received no answer...I decided just to wait and go to the guitar center in Hollywood read more

Went to buy my first electric guitar. No lack of musical equipment here. They seem to have everything I could ever ask for without going on line. Pricing is fair. It's busy here and the staff are few but they are very nice and very knowledgeable. I did buy a guitar but based on advice from a very knowledgeable customer whose playing skills were amazing! I love my guitar and amplifier! I have been back since to purchase other accessories. Yes it's a box store but I highly recommend this one especially if you know what you are looking for. read more

Daniel was exceptional! He assisted with a return item as well as the purchase of my new guitar! I will definitely be returning to this location for future gear purchases and would recommend this location to anyone looking to do the same. read more

I've been shopping at this guitar center since it opened. Probably longer than most of the employees here are in age. :) Drum gear, guitar gear, bass gear, accessories, sound gear etc.. More $ spent here than I care to really know! I rarely go in now because of online shopping and the ease of Amazon. This place is kind of a miserable place to go. The past 2 or 3 years I've been in around 10 times. The employees are young and they look very unhappy. They make you feel like you are bothering them. No smiles, no feeling that they see you as a customer and a potential sale. Very sterile and just a crappy feeling in here. In contrast, the San Bernardino store is a much warmer place to go in to. The employees are much more approachable and aware that the customer is important. I actually got a deal I was looking for at the Berdoo store that the Cucamonga store person wouldn't honor. read more

Went there to buy a bass and had an issue with the case at checkout. It wasn't the employees' fault who were helping us. They went above and beyond to take care of the issue in a way that benefitted us. Specifically, Daniel did an excellent job helping us. Highly recommended. read more

Daniel Davis and Aaron are the man. They are very skilled in repair, and in build. I have taken my bass guitars for minor repairs. I command these men for the great work they do. Rancho Cucamonga is lucky to have these 2 guys on the team. They are experienced, knowledgeable at what they do. They utilize their skills of the internet to research to identify something if they get stomped. Thank you Daniel and Aaron. For what you do. Jeff C. Locks read more

Repair department is awesome! The wiring for the jack on my bass crapped out, and they had me back in business in no time!

I'm rating this 5 stars strictly based on the service I received from Daniel in the repair department. It all started when about 2 weeks ago when I came in and Daniel was able to help me make a decision that ended up with me buying a Music Man Sting Ray Bass Guitar, something I really hadn't planned on until Daniel was able to make me confident in what I was purchasing. It was his expertise and confidence that led to me returning to have him specifically intonate my guitar, and he went above and beyond by not only making some well needed adjustments, but familiarizing me further with the workings of my instrument. Daniel treated me like a musician, not just a customer and for that I will 100% be following Daniel wherever he goes. read more

I can see why so many reviews mention Daniel by name; he was super helpful and knowledgeable. I'm only gonna let Daniel handle all my bass repairs in the future. read more

A bit of a wait due to holiday customer traffic, but once it was my turn, the counter handled my needs effectively, and then the guitar tech Daniel fixed the issue with the bridge pickup in minutes. He knows his stuff and was very professional. Great experience. read more

Daniel in repairs was awesome. Took my 20 year old sg into get a fresh set up and tuned up and I don't know what kind of wizardry he was able to do but she plays better than she has in years. He was extremely knowledgeable chill dude to chat with and showed me what he was doing. Will for sure be taking all of my guitars to him when I need to read more

This is one of those guitar centers where you can go from the front of the store to the back of the store and not be greeted by a single employee. I would imagine they have a lot of theft in the store. read more

First time at Guitar Center but not impressed. While they have a vast selection of instruments, books and equipment, some of their products are incorrectly priced. My daughter needed new drumsticks since she lost her other ones. The drumsticks she found were marked as $6.99 and the rep was very nice and tried to sort the issue. He walked with us to the drumstick area where we showed him the pricing. His manager said there was nothing that could be done. The rep that helped us walked back with us and found some $4.99 sticks that my daughter was pleased with. They weren't the ones she wanted but since she used her allowance, they would have to work. I wish we lived in a world where things were reliable and done correctly. This wasn't done correctly but hopefully the next customer doesn't have the same issue with GC. It's good to support local businesses and so tempting to go to Amazon and the world of e-commerce. Guitar Center needs to do better. Run the tapes back and find out who placed the inventory tab in the wrong place or if a customer moved the sticks and placed them in the wrong place. Either way it wasn't our fault, just trying to buy drumsticks as they were priced. read more

Aaron the guitar/bass tech is an awesome tech. He fixed my equipment in 5 minutes. He is very quick and professional. Also, I bought an electric drum set a month ago and Gina and the associate were so helpful and nice to me and my daughter. I will definitely be coming back. Thanks again guys! read more

Daniel from Repairs absolutely helped me out. He was knowledgeable, helpful, and very professional. Definitely recommend coming to see him to get your guitar fixed! read more

Guitar Center, Rancho Cucamonga. Daniel in repair is excellent. He whole heart into his work. He worked on one old guitar. the neck. Dealt with straighten out the body. Did excellent in a quick amount of time. But he did not rush his work. read more

Daniel did an excellent job on fixing my guitar pots. Thank you for your help brother! See you in North Carolina!! lol read more

The staff, in particular a gentleman by the name of Marvin was quite me with my guitar focus needs. I would highly recommend coming store if you want a great customer experience. read more

The guitar repair specialist Daniel was extremely helpful, knowledgeable and kind an amazing experience because of his help thank you

I love the guitar center. My experience for years has been great. I buy most of my equipment here and the staff is friendly and always helpful. There is a good selection of new and used instruments. read more

Megan was super helpful. Store very clean. AJ(I believe), the sales manager came over to help and finish the deal. He is great also. Not a problem at all with staffing, but it is obvious that GC does not care much about it's employees or customer base. Super short staffed, I was in the store almost 3 hours getting my transaction taken care of and no one was able to take a break during that time. I hope they get offers to work for companies that care about great people. I'd hope corporate would read this and take this seriously but I'm sure they won't. read more

Daniel at repairs was super helpful and kind, he explained the process and was extremely friendly

I went to the Guitar Center to have a string on my son's guitar replaced. The repair guy, Daniel, was excellent. He got the job done right on the spot. He was also very personable and he gave me some tips on proper guitar maintenence. I recommend going to see Daniel if you need any type of repairs for your guitar. read more

Music lessons canceled in personal fontana, ca location. Billed again the next month. Lessons lead could not refund money and said he would speak to the manager and call us back. We called twice with same response. Spoke to the store manager in person. Refused to refund the $130 or provide store credit. Printed a copy of the terms and conditions and showed the part that said cancelations must be made online... well, why didn't they tell us that when we canceled in person? And how did it eventually get canceled without having to don't online? She gave me a phone number for "corporate" that was actually some other customer service number. Spoke with someone that said that doesn't sound right, would look into it and call back in a couple days. No response. Tried again, the new guy said there was nothing in the system about my call... said he would call in a couple days. Never did. I eventually gave up. Ive purchased 4 guitars, an electronic drum kit and several other things since, but not from guitar center... read more

Nick was amazing !! He helped me find this super small mic piece, excellent service 10/10 would come back!

Super helpful staff. Got busy while I was there and the team handled it well and with smiles on their faces. Thanks