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Scratches and lots of dust on "new" Yamaha keyboard.
Eshita S.

I bought a keyboard piano here, which turned out to be used. They assured me it was brand new, even though the box was already opened. Price was similar to keyboards online but sadly it was a used one. Overall they were chill letting me browse around but sadly the product and service was not up to par with quality expected from buying Yamaha products.

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5 months ago

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2 years ago

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Kenneth T.

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4 months ago

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Guitar Center

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11 months ago

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Guitar Center

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3 years ago

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Beau L.

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1 year ago

Very nice store, the staff member that helped me was awesome; I left smiling with a new Ibanez ALT30!

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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Kenneth T.

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6 years ago

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5 years ago

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6 years ago

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Beau L.

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4 years ago

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2 years ago

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4 years ago

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7 years ago

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5 years ago

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7 years ago

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4 years ago

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7 years ago

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4 years ago

Staff is always helpful and courteous. Kevin is my guitar instructor and he's terrific.

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6 years ago

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5 years ago

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6 years ago

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8 years ago

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7 years ago

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7 years ago

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5 years ago

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9 years ago

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7 years ago

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9 years ago

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8 years ago

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5 years ago

Theres not really alot of gear or equipment here compared to other locations. Staff is friendly and location convenient to me.

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8 years ago

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8 years ago

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6 years ago

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Review Highlights - Guitar Center

The guys at the Duke Street store are great, friendly, and attentive.

Mentioned in 2 reviews

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Guitar Center

Guitar Center

(76 reviews)

$$$

This place is huge. Pictures don't do it justice. There is a large open "main" area devoted…read moreprimarily to guitars and accessories and sound systems and sheet music and whatnot. Off this main area there are many additional spaces with all sorts of cool stuff in various adjoining rooms, halls, alcoves, and other curious display areas of varying size and shape. Acoustic gets its own special room with a door and everything that you can access at the back of the main area--I didn't go inside because it looked a bit too exclusive for me and too dangerous for my little kids to go near of course, but if you're looking for acoustic stuff you'll probably love it. You'll also look really cool going inside. Other areas and offerings: a huge drum section filled with drums and drum stuff and related accessories and all sorts of things that I have never even seen or heard of because I do not play drums, all located in a large room/additional area just to the right of the entrance as you walk in the store from the parking lot (with potentially more spaces located off of that first "drum area,"--I didn't venture that far in). Another several adjoining areas off the main space are similarly dedicated to pianos, keyboards, and synthesizer type stuff. Further back into the distant corners adjoining piano land, you'll find another room or two full of speakers, amps, and all sorts of sound systems and devices for DJs and sound engineers and audiophiles of any sort. I wouldn't be surprised if there was a secret entrance to another realm entirely back there, with dancing elves playing trumpets and harps and accordions and other strange creatures of that sort, given how many corners and alcoves and sections they had there already, and the relatively short time I had to view the space on that particular occasion. I think I saw everything over there but it's a cool tricky place so who knows... On the other side of the store, I saw--but did not enter as the store was closing at that point--additional rooms and areas for music lessons and rentals and a few other doors to miscellaneous realms of musical store excitement. I'll have to check that side out next time. But you get the idea. This place is BIG. In fact, the "main" area alone is as large or larger than the entire square footage of the few other guitar center locations I've seen before (and mammoth in comparison to the other independent music stores I've been to, though the latter are actually better small IMHO...but that's a whole other issue to address in their reviews or at least not right here since I've gone on about space here long enough). This Guitar Center is great for what is. It's pretty darn cool and makes me want to learn more about everything there and maybe learn to play a few more instruments in the future. I've only been once so far, and I don't have enough music store experience to comment extensively on the quality of their actual stock or their prices in comparison to other stores. But they have a TON of stuff there for musicians and DJs and sound engineers and audiophiles and anyone else seeking musical instruments and music related goods. And they do price match other stores, so if you find something cheaper at another store they'll give you that price (up to 45 days after purchase, with some exceptions of course). I have not tried the latter, but I have purchased something fairly expensive (for me anyway) and the process was smooth and nicely handled. Customer service guys were nice but unobtrusive overall--they're not necessarily going to greet you enthusiastically when you walk in, and almost certainly not going to follow you around the store to see if you need help. If you want all that, this might be a problem. But it's more like Home Depot or target or a grocery store or basically any larger store really. I much prefer this approach. They're there and quite helpful if you need them, but otherwise they'll let you explore and do your thing. If/when you do need them, they are there and happy to help. Just ask the one closest to you or go up to the front desk and toss your question out to them--there should be several associates up there who will be willing and able and even happy to help you. Even if you're a distracted weary looking mom with three very little, very rambunctious kids with you, and you seem highly unlikely to have any intention of purchasing a crazy expensive guitar and/or fancy sound stage gear or concert level musical equipment or anything exciting like that. They're still nice and very helpful and patient. Which is cool. I'm a fan.

I stopped into this location to return a speaker and didn't have the best experience. I've been to…read moreother guitar center where the staff is great and expected similar customer service. When I walked in with 2 big boxes, everyone in the store just kinda stared at me. Not welcoming at all. Once I returned my items, I also wanted to purchase something else and the gentleman in that part of the store was not super helpful and a little standoffish. I won't go into the details, but definitely not the same energy I received from the Alexandria location.

Guitar Center - guitarstores - Updated May 2026

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