Service from Rob was great! They have a good selection of products for both wind and brass…read moreinstruments. After putting my saxophone down for 36 years (yeah that's right), I've regained interest in playing it again. Yup, still the exact saxophone I played back in 1990. It was already considered vintage back then, but a good instrument, like one's body and mind, maintained and repaired, will last a very long time. Dropped off my sax for a tuneup and pad replacement where needed today, and their turn-around time is 14-days. You can pre-authorize a charge limit, and if any repairs will exceed that amount they will call you to discuss. What's also good, is that they'll inspect it first before performing any work and let you know if the instrument is worth the cost of repairs or not. Rob said they'll provide you an evaluation, as well. When my sax is ready to pickup, I'll follow up and update this review.

Predatory Scam - Stay Away!…read more Signed up for lessons, got billed for services I never received. No lessons, no communication, just automatic charges to my card. Tried to cancel-- they ignored it and kept billing, then tried doubling the amount after cancellation. And this was four months ago... This is straight-up fraudulent and predatory. Do NOT come here and do not give them your credit card info or sign any contract. I've filed complaints with the FTC and CFPB.

I have been going there since around 2010 I think and this is the only place I go. I'm in Greenbelt…read morebut he does terrific work at a great price and I couldn't ask for better.

Greg is a complete professional. I I was gifted a very well used classical guitar. I told Greg to…read moredo whatever needed to be done to make it usable again. Two days later, I picked up a perfectly playable guitar. Given what he had to do, I was pleasantly surprised at how reasonable it was. I would not hesitate to use Greg's services again.

This place is huge. Pictures don't do it justice. There is a large open "main" area devoted…read moreprimarily to guitars and accessories and sound systems and sheet music and whatnot. Off this main area there are many additional spaces with all sorts of cool stuff in various adjoining rooms, halls, alcoves, and other curious display areas of varying size and shape. Acoustic gets its own special room with a door and everything that you can access at the back of the main area--I didn't go inside because it looked a bit too exclusive for me and too dangerous for my little kids to go near of course, but if you're looking for acoustic stuff you'll probably love it. You'll also look really cool going inside. Other areas and offerings: a huge drum section filled with drums and drum stuff and related accessories and all sorts of things that I have never even seen or heard of because I do not play drums, all located in a large room/additional area just to the right of the entrance as you walk in the store from the parking lot (with potentially more spaces located off of that first "drum area,"--I didn't venture that far in). Another several adjoining areas off the main space are similarly dedicated to pianos, keyboards, and synthesizer type stuff. Further back into the distant corners adjoining piano land, you'll find another room or two full of speakers, amps, and all sorts of sound systems and devices for DJs and sound engineers and audiophiles of any sort. I wouldn't be surprised if there was a secret entrance to another realm entirely back there, with dancing elves playing trumpets and harps and accordions and other strange creatures of that sort, given how many corners and alcoves and sections they had there already, and the relatively short time I had to view the space on that particular occasion. I think I saw everything over there but it's a cool tricky place so who knows... On the other side of the store, I saw--but did not enter as the store was closing at that point--additional rooms and areas for music lessons and rentals and a few other doors to miscellaneous realms of musical store excitement. I'll have to check that side out next time. But you get the idea. This place is BIG. In fact, the "main" area alone is as large or larger than the entire square footage of the few other guitar center locations I've seen before (and mammoth in comparison to the other independent music stores I've been to, though the latter are actually better small IMHO...but that's a whole other issue to address in their reviews or at least not right here since I've gone on about space here long enough). This Guitar Center is great for what is. It's pretty darn cool and makes me want to learn more about everything there and maybe learn to play a few more instruments in the future. I've only been once so far, and I don't have enough music store experience to comment extensively on the quality of their actual stock or their prices in comparison to other stores. But they have a TON of stuff there for musicians and DJs and sound engineers and audiophiles and anyone else seeking musical instruments and music related goods. And they do price match other stores, so if you find something cheaper at another store they'll give you that price (up to 45 days after purchase, with some exceptions of course). I have not tried the latter, but I have purchased something fairly expensive (for me anyway) and the process was smooth and nicely handled. Customer service guys were nice but unobtrusive overall--they're not necessarily going to greet you enthusiastically when you walk in, and almost certainly not going to follow you around the store to see if you need help. If you want all that, this might be a problem. But it's more like Home Depot or target or a grocery store or basically any larger store really. I much prefer this approach. They're there and quite helpful if you need them, but otherwise they'll let you explore and do your thing. If/when you do need them, they are there and happy to help. Just ask the one closest to you or go up to the front desk and toss your question out to them--there should be several associates up there who will be willing and able and even happy to help you. Even if you're a distracted weary looking mom with three very little, very rambunctious kids with you, and you seem highly unlikely to have any intention of purchasing a crazy expensive guitar and/or fancy sound stage gear or concert level musical equipment or anything exciting like that. They're still nice and very helpful and patient. Which is cool. I'm a fan.

I stopped into this location to return a speaker and didn't have the best experience. I've been to…read moreother guitar center where the staff is great and expected similar customer service. When I walked in with 2 big boxes, everyone in the store just kinda stared at me. Not welcoming at all. Once I returned my items, I also wanted to purchase something else and the gentleman in that part of the store was not super helpful and a little standoffish. I won't go into the details, but definitely not the same energy I received from the Alexandria location.

Al, is an amazing luthier, who is able to work wonders on all types of electric guitar, from an…read moreEpiphone Emperor I Joe Pass model (hollow body) to a solid body Agile Pendulum Elite 92527. The Ephiphone needed a complete overhaul of the electronics (pickups and controls) and a setup of the strings afterwards since a new piezo bridge was also installed. Prior to this work, the pots were quite noisy, and there were issues with the 1/4" output where it was also crackly depending upon movement. The pickups were replaced with a fairly standard set of Seymour Duncans (SH-2N and SH-4B), the wiring harness was removed and replaced with a much quieter (read shielded) setup, new pots and a new 1/4" output jack. The sound of this instrument while plugged in has drastically improved and now has a bit more versatility when it comes to live and studio usage. There was a little less work with the Agile solid body, where it needed to be updated with stacked pots in order to give a more Gibson-esque control layout of two volumes and two tone pots (one pair for each pickup) to replace the standard master volume, master tone. This allows the guitar to have more tonal variation, especially when both pickups are in use. In both cases the work was done promptly and with an expected series of charges. Al is probably one of the better luthiers when it comes to communications (including pictures) on what is going on with the respective job orders. Like the others on this board, I highly recommend your repair/setup work come his way.

I was looking for a luthier to help out with resizing the drill holes in my guitar so I could…read morereplace the bridge. Al not only quoted me a very reasonable price but made some very helpful recommendations that I wound up having him work on doing the complete upgrade and set up, all within my budget. His attention to detail and thoroughness made my guitar turn out way better than I could hope. Am very happy with the results and the fast turn around. Would use again.

Great guitar teacher!!! Pays attention to detail ..... Good bang for your buckread more

Started with Morgan almost 2 years ago as an adult who had never played an instrument I am now a…read morerock godess! Ok..not really, but I have fun and Morgan is a patient, fun, and VERY knowledgeable teacher. I would recommend Morgan unconditionally to beginners or experts.

Ever since my first review over 14 years ago this shop keeps getting better and better! I'm used…read moreto other chain guitar shops that only chat with the guy who's with me but action music treats everyone the same! Hilarious (dis)respect! Jk. They are amazing and make everyone feel welcome! I stop by time to time to browse and purchase items or get service done. I would highly recommend as I was expecting a restring of an acoustic and a small electric guitar repair to take a few weeks but I was in and out in under 30 minutes. I really have to thank Mr. Matt and the rest of the incredible staff. It makes me want to continue my music journey and come back very often. A big plus is their location now. Parking is ample and signage is clear!

I want to thank Mr.Mike for helping me figure out if my parts were genuine. Awesome dude. Always…read morehelpful when it comes to gear! His Knowledge is very extensive and amazing! Love that guy! And also want to thank John and Matt for the Mods to my guitar. Its always love when i come here, i drive an hour in traffic just because i know these guys are human and know their stuff! Always good Vibes and Beautiful instruments here! If you want a Rare and Unique guitar or amp, simply walk in and see what speaks to your soul! Im beyond happy with my last visit. Legendary Guys and Legendary Shop. Thanks Guys

Luis provided fair estimates for our guitars, indicating that one did not truly need work. His…read morecareful attention to my guitar were spot-on, making it more comfortable to play, and better at holding the tuning. A meticulous, responsive professional.

Just left Luis's shop after having two ukes repaired - one midrange with the bridge peeling off,…read morethe other a very expensive custom instrument that had developed an awful buzz. He fixed the latter in about 5 minutes for $20 - best $20 I've ever spent. For the former, he gave me an overview of the issue, what he needed to do, and how much it might cost. He finished the job a few days later and charged me the lowest end of his estimate - he could've charged more, but apparently the repair was smooth and easy. It's good to know you're dealing with an honest man. I'll definitely be going back to him for any future repairs!

Foxes Music has been a pillar of the Northern Virginia community for decades. We are lucky to have…read moresuch a great resource in our community. The staff there are very helpful from the earliest beginnings of your musical journey and continue to be there through adulthood. I've been a customer since before I became a parent, and I've bought multiple instruments for me and my now adult children. Foxes has everything from beginner instruments to vintage professional instruments. On top of having great inventory of instruments, music and accessories, Foxes Music is very generous with helping out our local schools in need. I highly recommend Foxes Music!

Very helpful for parents with school children. Try to go during the week it's less customers. They…read moreare very knowledgeable on the instruments. The rental fee is very budget friendly.

I've stopped into this store twice in the last few months as I recently picked up dj'ing for fun!…read moreThe first time I came in, the service associate was awesome in helping me figure out what I needed to get started with a decent starter board, the appropriate cables and headphones without trying to oversell me. I recently went back in to get a speaker and more cables and more gear since I've become a world renowned DJ in the last two months...and different associate...but same stellar service. I know I ask a ton of questions and Zach was super knowledgeable AND patient. Again not trying to oversell me, helping me think through exactly what I needed vs what was looked cool online.

I walked in and was politely greeted by two gentlemen up front. I went back to the guitar wall,…read morewhich had a vast selection. I looked for about 20 minutes and I was offered assistance, but kind of wanted to look on my own which they respected. I met Tyler W., Sales Lead, who could not have been more patient and helpful. He was knowledgeable, he was not trying to "sell" me on something. I made my own selection, and he said that while he could easily order a brand new one that the one on display was significantly lower cost. I was NOT initially interested in something 100 people touched. Tyler looked me straight in the eyes and said that he would take a meticulous approach to cleaning it and making it like new. I was very confident that he would do just that, and he did. Tyler took his time and cleaned it up like brand new. I could not be more pleased with him, his help, or the overall experience.