For some reason this now shows up as a place in Surrey - My original (5 star) review was for the branch on Hudson St, in Marpole. Updating to 3 stars as I don't know if they've changed management (I hope they haven't) read more

We were looking to duplicate keys to a "PacLock" padlock. We tried calling/going to so many locksmith stores, but they did not carry that brand. We finally stumbled on to Action, and yes! they did have it!! Thanks to Geoff B. for his review. I had seen the sign on their store before, but had assumed them to be an alarm system-type company, since I had noticed the "Security" more than the "Lock". read more

Guildford Locksmith - Keys & Locksmiths Near Me - Surrey, British Columbia

Thanks for helping us Ravnesh! He was courteous and quick to our keys. Nice to see a local shop still in business with a lot of history

I finally got a coveted storage locker in my apartment building, so I needed to replace the padlock. Not wanting to hike the 15 minutes to Canadian Tire in this miserable weather I stopped by this oddly shaped storefront instead. Past all the safes and down a short hallway I came to what amounts to the showroom. It smells like a machine shop, so I can only assume that they run a brisk business cutting keys. I didn't really have time to look around because as soon as I showed my face the locksmith emerged from the back and pointed me at the padlocks immediately. When I had made my choice he even pulled out the same lock that wasn't sealed in a blister package for $2 less. I wouldn't hesitate for a moment to return to get keys cut or any other lock related service. read more

I went there to get 3 keys cuts and Ravnesh was very fast. He did all 3 key cuts in under 3 minutes. I'll definitely come back.

Good locksmith skills. Bad attitude towards costumers. Use only if all other locksmith stores are closed. Would not recommend.

It was terrible correspondence, especially emergency time, My bag were stolen during travel and all ID and keys are inside bag. So I needed to change key immediate coz thief may come to my place, I send new ID after I got and sent them my new ID, gave them all information too and explains my situation. but it took way too long and they refused our request. ( a couple of days) and we gave up and called to another locksmith. They checked my ID and gave them all information and after that they came to my place within one hour. Got more worry and waste my time. I will not recommend this lock smith especially people who need to replace key immediately. Other locksmith gave us more clear ID check and came immediately. read more

Fast, reliable and customer service is top class.

My strata uses Action Lock to maintain our buildings keyed doors. I wish they would reconsider! They are incredibly rude and short, and provide no customer service. I was given approval to get a new key and I phoned to confirm. They couldn't locate any confirmation and acted like I was lying and to blame. When I persisted and they finally found the confirmation they acted like I was inconveniencing them by needing a new key. As they are only open for key pick-up Monday to Friday 9-5 it took me a few weeks to get a day off work and get my key. When I arrived they again couldn't find my confirmation and were incredibly rude. Once they found the confirmation they blamed me for them not being able to find it. I would definitely not deal with this company if I had any choice. read more

Now I have to recant my previous review of three stars. I had to call the serviceman back to the site to fix the following: 1. Door was not closing fully; 2. I can't lock the lower bolt from the outside, though it works in the inside; 3. The door needs be yanked forward and then back before it can be opened. The serviceman was able to repair the last two problems, but gave up on the first one, blaming the door closer mounted atop to be the cause of the problem. I disagree because I think the new latch he installed is too thick. It's still not working. read more

Great service...friendly and experienced staff. My daughter needed her own set of house keys and got to pick out a set of very flashy ones. Very happy with them. read more

This guys are life savers. I was going to buy new ignition cylinder for my car. But this guys just serviced my old ignition cylinder and it works like brand new. read more

I find the negative reviews "interesting" to say the least. I have required the services of Action on several job sites now and they have always been professional, courteous, honest, and priced fairly. I am a customer for life, I wholeheartedly recommend them to friends and family :) read more

we went in this morning to have a VERY expensive key blank cut. it was not purchased from them. both the young lady & ken were gracious & professional. they cut key & it worked perfectly . we have used this business many times over the years & have never had a issue , ever. read more