The care my brother received from Affinity/Bridgeview Palliative Care and Hospice in Stockbridge…read morehas been exceptional. When we arrived home from the hospital, they contacted us shortly afterward and were at our home by the end of the day. The nurse performed a thorough assessment of his needs, provided wound care, and discussed next steps along with a plan to help him feel better. His pain medication was delivered the next morning, followed shortly by additional supplies. What made Affinity exceptional for us was that they cared for my brother daily and worked in true partnership with our family. We did not leave his care solely in their hands--we communicated actively, sent reminders, and provided lists when supplies were running low to ensure we always had what was needed. We also maintained a detailed log of medications, feedings, blood pressure, temperature, and other vitals. During scheduled visits, the Affinity nurses reviewed our documentation, compared vitals, and adjusted medication and feedings when necessary. We were always greeted warmly, and we matched that warmth in return. The Affinity nurses are hardworking, knowledgeable, and supportive. I am sure they are overworked, like so many in their field, yet they consistently show up and devote the time and care needed to truly support both the patient and the family. We are deeply grateful for their dedication.

On the plus side, the nurses exhibit a strong caring attitude. But, my experience is / was…read morenegative on the whole. I was the primary healthcare agent specified in the healthcare directive. Every consequential change to care, in particular medication changes, needed to be approved or the very least communicated to me before something changed. Over and over changes were made and I was told later. I had grave concerns about the off-label non-FDA approved uses of dangerous anti-psychotic medications that double the stroke risk for an elderly dementia patient. On occasion the doses were 4 to 8 times the recommended dose for the patient's age or health situation. This problem persisted across two different patients a year apart.

Polly and Kay were a Godsend for our dad and for us. Dad was a resident of Westhill Newnan…read moreCrossing for 2 years and 7 months. He was under Sacred Journey's care for 3 months. Had we known we could have engaged their palliative care sooner, we definitely would have, as we felt Dad fell under the radar with the Westhill staff since he was fairly mobile and did not require a ton of care, other than help with dressing and hygiene. Polly texted us updates every time she saw Dad as well as Darcy, the chaplain, who would pray, and sing with him and Kim, the social worker, who would visit and just spend time with Dad. We are very thankful for the whole team. Polly and Kay really shined in the last few weeks of Dad's life. We cannot speak highly enough of them. Westhill let us down on so many levels (excluding Jennifer, the medtech at Westhill who was fantastic), yet Polly was a steady rock for us and for Dad. In the last few weeks, Dad had fallen twice. Both were after hours or on the weekend, so we had the privilege of meeting Todd. He was also on duty the morning Dad passed away. He cared for Dad that morning with gentleness yet great professionalism, and the dignity and respect that Dad deserved, even covering him with a United States flag, as Dad was a Marine Corps veteran. Our "journey" with Sacred Journey, if you will, started as the idea of an extra set of eyes on Dad. It turned into so very much more. We could not imagine Dad's last week or two without you guys. Thank you Sacred Journey. Thank you all who cared and loved on Dad.

Do not use April Anders as a nurse ever!! Came to my brother's house on 08/23/19 to check on him in…read moreopen toe shoes and street clothes (halter sundress) like she was going to the club. We had specific instructions that no one was supposed to tell my brother that he would not be getting bette. She told him he was dying and his organs were shutting down even though my request as his POA was in the notes. Why would you treat a patient without reading the notes? I tried telling the manager and Bobby Brusch (LMSW/Social Worker) but all they wanted to do was sweep the problem under the rug so I removed my brother from their care since my feelings and the treatment he received was way below my expectations. They'd make appointments to come and see him but wouldn't show up. I had to have someone else fill in to give him wound care. Terrible! Do not use them if you love your family member.

I wanted to give Samantha, Amanda, Katie and the entire Lighthouse staff the gratitude and praise…read morethey deserve. The dignity, grace and love they showed my mother (and family) is a rare find these days. I will forever be grateful

From the owner: We are a local community of hospice healthcare providers who seek to 'normalize' the benefits of…read moreend-of-life healthcare. We believe that cultural nuances, community ties, values, and traditions are essential aspects of how individuals transition back to spirit.

This review is long overdue and for that I apologize. My mom passed at age 98 after an illness that…read morecaused her to completely decline from May,2024 until August 17, 2024. We wanted to get her on palliative care at first because she was actually still mobile and could do some things. Her doctor recommended a company and it took several days for them to reach out. The "salesman" (it was obvious) Talked me into believing that palliative care was being phased out and so we just needed to get on hospice. A couple nurses came out but it just didn't feel right. Meanwhile she had a fall and hit her head, her skull was literally visible. So we called 911, we couldn't get her up or control the bleeding. Long story short, she went to ER and was admitted with a concussion and the wound closed with 15 staples. I had called the hospice as id been advised to do should anything happen. The person I spoke with was LIVID. Hospice patients are just supposed to die in a puddle of blood on the floor? The next day they arrived and took all the equipment they had provided including the (used) potty chair. I set out to find another hospice. God and google led me to Gentiva out of Stockbridge GA. From that first call they were and remain wonderful. Each and every person, be it nurses, administrative, CNAs, Were so compassionate and kind. They were so gentle with my mom. After a couple of incidents it was clear she was transitioning. They were here when we needed, night or day. They were very thorough with showing us the proper amount and administration of meds. They are a wonderful group of people who really do care. I wish I had written down all their names but even though I didn't I will remember each and every one of the wonderful people who came to help us.. The empathy and gentle kindness was amazing. I also want to mention Mr. Trammel. He is one of Gentiva 's chaplains and they provide counseling for one year. Every couple weeks he comes to my house. He lets me cry, or say whatever I am feeling. He prays with me, he is a truly Godly man. (And very intelligent.) And he texts me prayers and verses. I'm so blessed he was assigned to me! Of course they have another Chaplain whom I spoke to on the phone, he was super nice but I told him I had grown so much comfort and trust with Mr. Trammel. Anyway, this is getting a little long. I just want to say if you or a loved one is in need of hospice care, please give Gentiva Stockbridge a call. They know their business on a human level and went above and beyond for my mama and our family. Much love! Pamela Ward Rice Daughter of Frances Ward Locust Grove GA

Let me start by saying the staff is really nice, but the service overall is extremely lacking…read more Loved one was discharged at 8::30 pm because Heartland told the doctor they were ready for her. Transport arrived right on time and did a good job moving our loved one. We got to the room, and the "hospital" bed was set up in the middle of the room and wasn't made up. The delivery people told the facility that we need to move the old bed, and then left. They were supposed to drop off several things, but it took them three trips to get it all there, and some of it arrived late the next afternoon. We were told that a hospice nurse would meet us at the facility the night we got back there, but no one showed up until the next day at 10:00 am or so. The next day, they were supposed to deliver morphine and a nurse to check on her. The nurse showed up at 11:00 am or so, morphine didn't show up until after our loved one had passed away. Recommend you research before you choose a hospice service. If you are looking for this type of service, then you are already under some stress and need a company that will deliver as promised.

From the owner: Heartland Hospice Services provides hospice care to terminally ill patients wherever they call…read morehome. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients and families unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patients day, to make a personal connection and create memorable momentsmoments that enrich the lives of each of our patients.

I can't say enough wonderful things about the organization. We brought my father home through…read morehospice and needed extra care. Called them 8 pm and got Ashley on the phone. She helped me with options and was so kind. The next morning Lorna was at our door. She was with us a couple days and was the most wonderful thing ever. If you ever need help for care givers these folks are who to call.

I'm taking a CNA class at Alliance Cate right now, and I'm only one class away from going to…read moreclinicals. I feel like the education I got here had really helped prepare me for being in the real world. Victoria Williams is one of the best teachers ever! I highly recommend taking a CNA class here.

I have given them multiple chances to redeem themselves but they failed so I will write this…read morereview. My take on Hospice. We did both in home and inpatient. The caregivers inpatient were overall amazing. Its the promises they made to entice you to bring your loved one there..... and then fail and fail again that you need to know about. Hospice is pretty much no care other than cleaning. What we really thought we would get was professional counseling. We were promised counseling for our mother who was losing her husband of 70+ years, for their children, grandchildren, great grandchildren.... Nothing like we were promised. We were told after he passed they would reach out and support us and her the next week and never heard from them. I called and asked... no call back. I called again... finally someone said they thought we lived on the opposite side of town ????? They even made an appt with our mother before christmas, having me leave work to be there and then stood her up. So, remember all the bells and whistles arent going to be there. The staff at the facility was great... just the sales pitch and delivery was way apart. Still waiting for them to fulfill their promises but, they got their money and moved on. I was offended when i received a solicitation not once but twice to donate money to their foundation.... the literature even mentioning how they offer bereavement support. They offer but they just dont deliver.

We had a beautiful experience with Seasons. Mom was under their care for a month and a half while…read moreliving in our home. They went out of their way to make sure she always had her medications to keep her comfortable - including one time when a nurse drove back and forth to obtain a signature from a doctor for a new script. She wanted my Mom to be comfortable over the weekend and was determined to make sure she had it as soon as possible. The delivery driver, Micheal, always called before he delivered equipment and was extremely kind with Mom. Our nurse, Asiyah, was a dream. My Mom had the utmost respect for her because she was so compassionate as well as a great listener. I adored her because she was readily available by text, called me often, listened, and genuinely loved Mom. Mom had visits from sweet Caroline - who referred to Mom as Mama as she tenderly helped her shower, or give her foot rubs, or even just watch Judge shows. The music therapist, Anna, was such a calming presence. She has the voice of an angel and has a repertoire of songs to pull from - she even sung some songs in Spanish to Mom. Everyone we met was so kind and patient - the chaplain, other nurses, social workers... and were all available via text - it felt so personal. Even after Mom died, the texts and phone calls kept coming in to check on me, offer grief support for the children, and to share their love of Mom. My only feedback would be to work on the response time with the toll-free number - it could be more efficient. However, I am so grateful that everyone gave us their cell numbers and were available via text or call when I needed them. I highly recommend Seasons.