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    Guess By Marciano

    3.1 (10 reviews)

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    8 years ago

    Thank you Vanessa for helping me with my phone order best customer service ever :) check out easy and quickly

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    Akira

    Akira

    3.6(7 reviews)
    0.1 mi

    This store is located on first floor of GSP near Planet Playskool. They have a lot of unique style…read moreapparel and shoes for all season. Different size options available for most clothes. Prices vary based on product, but mostly they are in medium range. There's also a big sales collection as well. The aisles between racks are slim, very hard to walk by another person. Clothes also get entangled, we had a hard time taking out most of the items. There are several associates in the store who assist customers, do checkouts and also restock/tidy up the racks.

    I wanted to take a moment to recognize Jennifer Garcia for the incredible experience she…read moreconsistently provided. She was truly phenomenal always going above and beyond to make me feel welcome and comfortable every time I shopped. Jennifer had a natural ability to connect with her clients, and it showed. She built genuine rapport, remembered people, and created an environment that made you actually want to come back. Because of her, I found myself shopping in the store at least three times a week. Jennifer, along with Jacky, made every visit enjoyable. Their energy, attentiveness, and care set them apart in a way that's hard to find. They didn't just work there they elevated the entire shopping experience. Which is why it's so frustrating and disappointing that neither of them seem to be there anymore. The turnover at this location feels constant every time I walk in, there are new faces, and the atmosphere has completely changed. It no longer feels welcoming, and honestly, it makes me not want to shop at the Paramus location at all. For customers like me who spend a significant amount of money and time in this store, the experience matters just as much as the products. Employees like Jennifer and Jacky are rare, and it's hard to understand why a company wouldn't do everything possible to retain people who clearly care about their work and their customers. I truly hope management takes this feedback seriously. Bringing back employees like Jennifer and Jacky or at the very least, prioritizing staff who bring that same level of warmth and professionalism would make a huge difference.

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    Guess By Marciano - womenscloth - Updated May 2026

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