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Washington, DC, DC

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Gucci

3.9 (43 reviews)
Closed • 11:00 am - 7:00 pm
Updated 3 months ago

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One of the Best experience with Paul!
Josie V.

While I'm City center I decided to go back into one of my favorite stores Gucci and give them a second chance. I was greeted as soon as I walked in the door and there was no wait which I was happy for. I'm usually a very patients person but the two times I was here prior were not Delightful. I was helped by Paul Tinsley who was so helpful and extremely professional. I was able to purchase the perfect gift to myself. He offered me champagne and water while I waited . The store was clean and smelled amazing. I can wait to be back for more shopping, I recommend if your in the area or are visiting to come by and check out the new staff friendly staff at Gucci!

Nessa R.

This is one of my go to stores. Although online purchases have become a thing since the pandemic this store always has great customer service. If you come enough you will get invited to the private events. Yes you have to be a regular! They just had a private event the other night that was amazing! Caviar, wine and shopping!

Dee P.

First time at this particular location and loved the experience! My 16 year old received a bag from her fairy God mommy for her bday. The bag was defective which prompted for an exchange. My sales rep Amanda was extremely helpful. I must warn you please don't ever take a teenage girl to Gucci. Insert.... Emoji with palm on face here. Her eyes opened wider than a kid at a candy store. Of course until she looked at a few price tags lmao. It was hilarious to see her mouth drop at some of the prices . The goal was to exchange her bag and finally after wanting the whole store mission accomplished. Hopefully she realized that this is the last time I'm bringing her to this store unless she has a good paying job and ready to shop on her own. Pros- Amazing customer service Every item in stock Beautiful Merchandise (of course it's Gucci) ;) Cons: Long line Very expensive (duh it's luxury) I wanted to buy the whole store Need more sales associates on the floor

DON C.

Since my first Gucci leather goods purchase back in 1996....on a college budget I might add, I have always considered them to be a label that provides the utmost in quality products. I remember it like it was yesterday. I was so proud to take my part-time Macy's and college workstudy check to afford 1 (one), single Gucci belt! If you are from the DC area, you know what I am talking about.....The Gucci belt with the obnoxious "Big G" on it that looked like a door knocker to the doors of Buckingham Palace for a belt buckle! LOL! Yeah, I know....don't laugh. It was the style back then. And, to this day I still have that belt. It has held up quite well I might add. Recently I purchased their horse bit loafers and matching leather belt at this location and found that the quality of the leather on both items was both well-crafted, supple and refined. The break-in period on the shoes took only one evening, feeling like I was walking on cloud nine by the end of the night like they were custom made just for me. I cannot recommend Gucci highly enough, and encourage those who may feel the price is too high for their budget to start with a small leather good and go from there. You will find not only that the quality of the leather far surpasses other leather goods of similar status, but that the style and attention to detail will most certainly bring delight for years to come!

She is  coming home with me. Thanks for the sweet sales tax DC. Better than CA.
Ardelia A.

They were warm and welcoming from the start. The Prosecco was flowing and my sales associate took her time with helping me pick out some darling tennis shoes and a gorgeous purse. 10/10 would recommend this DC location.

Khoran M.

One of my favorite shoes. Gucci always comes through for me. My shoe game gots to be on point !!!

Stacey B.

Mariia! What an amazing experience. We visited LV before coming into Gucci, and the staff was dismissive and the atmosphere ice cold. Upon arriving to Gucci, the vibe was warm, welcoming and we were greeted with smiles from everyone, including security. Mariia was knowledgeable, kind, accommodating and a pleasure to spend time with (we stayed so long we had to push our dinner reservations back thrice!") Needless to say I walked out with several bags, one bigger than I was! We will be visiting your store, Mariia specifically, for any future purchases.

Maria G.

I haven't bought anything Gucci in a while since they've changed up the design too much for my liking but on the other hand, hubby can finds good stuff! Here they have a lot of selections for his needs such as wallets, shoes, book bags, belts, and more. They had all the book bags that was available on their online store in this location. This is what he wanted to buy so it makes great to actually see the bag in person before he buys. The staff was attentive and offered us water when we was just looking around. They didn't pressure us to buy and was patience. Plenty of security. The pace is airy and easy to navigate through. Nice store in a nice location.

They replaced the the chain on the strap which had discolored but failed to change the buckles.

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Review Highlights - Gucci

“While I'm City center I decided to go back into one of my favorite stores Gucci and give them a second chance.”

Mentioned in 4 reviews

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Wm Fox & Company - Are customers always return! We guarantee it

Wm Fox & Company

4.7(14 reviews)
0.4 mi
•$$$

I worked with Lance at the Tysons location. I cannot say enough great things about Lance Morris and…read morethe exceptional level of service he provided. From start to finish, he went above and beyond to ensure every measurement was accurate and every detail was addressed. His level of professionalism, attention to detail, and commitment to customer satisfaction truly set him apart. What impressed me most was his depth of knowledge and expertise. Lance is clearly a master of his craft. He took the time to answer every question I had thoroughly, explained the process, and provided recommendations based on years of experience. It was obvious that he genuinely cares about delivering the best possible outcome for his customers. In a world where great customer service can be hard to find, Lance exceeded every expectation. If you're looking for an amazing product backed by outstanding expertise and service, do yourself a favor and follow up with Lance Morris at the galleria location. You'll be in the hands of a true professional who takes pride in his work and delivers results you can trust.

Had a custom suit made for my wedding. The suit came in with the pants 4-5 inches too short. In…read moreaddition, one of my primary requests was for a single pleat in the pants. No pleat. I went in in hopes of getting them to rectify the matter.....Nothing. I always give firms the opportunity to make matters right before litigation. Wm. Fox chose to try to ignore the matter. Not an honest firm.

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Wm Fox & Company - Custom and off the rack services

Custom and off the rack services

Wm Fox & Company - Customer's from all over the globe

Customer's from all over the globe

Wm Fox & Company - Master Tailoring

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Master Tailoring

Enzo Custom

Enzo Custom

4.9(150 reviews)
0.7 mi•Downtown
•$$$
Available by appointment
Consultations available

For those who truly appreciate fine clothing this is a really good place for you…read more Service outstanding top-notch, and very customized to you. Lydia is my Tailor and she it's very good at what she does. I also like the personal of details where she remembers who you are very social. it makes us more of a fun experience for going to the Tailor just to get fitted. Experience is top-notch and luxurious. The ambience is very stoke modern and a bit exclusive. There is no signage on the building to get to the location. It's almost like going to a clandestine office. The storefront it's very clean and they have clothing on display along with a decanter full of scotch. Gives off very cool vibes. There's a pool table on the back. The view is unexpectedly beautiful. Lydia will run through the options to pick up materials styles types of cuts. Want to get measured and get your final product they keep these measurements on file so if you want to order more, we just call in and get it to you. Should I treat myself? You ask.... Yes you should. Along with a luxury experience to get a high-quality product that will last you a long time. Price is a bit high but when you compare it to non-custom high-end clothing it's pretty much comparable. So why not get custom mate shirt then something off the rack?

This place came highly recommended by my friend. My boyfriend and I scheduled the 40 minute…read moreintroductory consultation and met with Lydia. She offered us refreshments, showed us several fabrics and educated us on pricing and availability. We considered the options shown and scheduled an appointment a week or so later to place an order. Lydia gave us good customer service, but she was not available the morning we were scheduled and we were assigned Burgan. Burgan was very professional and a big help in selecting the finishes and fitting. We enjoyed working with Burgan, and placed the order. We have ordered several custom suits from different companies. We really appreciate the vast selection of high quality fabrics and professionalism of the staff at Enzo. They have custom suits available as low as about $600 but on average the suits run about $1,200 and up. The suits are well worth the splurge. The aesthetic of the location is sleek and modern. The experience feels elevated and is what you want when you're spending over a thousand dollars for a suit. Note to management it would be appreciated if clients are consistently offered water or a beverage during every visit. I highly recommend this location. We are looking forward to receiving the new suit. I will update this review once we go through the final fitting. TIP: There is a $100 referral discount which is a nice incentive to spread the word.

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Enzo Custom
Enzo Custom
Enzo Custom

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Gucci - leather - Updated October 2026

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