I couldn't understand anything. Everything was in spanish and I didn't understand a word they saidread more

This is a high end consignment store. They are currently remodeling and will be reopening in April…read more2018.

This beautiful womens' clothing and accessories and shoe store is drool- worthy in my book. I've…read morebeen in this store (in Madrid and Barcelona) a hundred times but have never dared to try anything on, first, because of the price tag. Yup, it's pricey. Second reason might have more to do with me than with them. I was cut from a friendly cloth and I've worked retail for many years and so I'm critical of the cool and aloof customer service approach. It just bums me out, and sometimes it intimidates me enough so that I don't try on things that I might otherwise buy, if it fits me right, even if it's expensive, You just never know. And, seriously, iciness, in general, is not good for business- that's just common sense. Ok, I'm off my soapbox now. I'll continue with reason three for not trying on/purchasing at Hoss and that's because the clothes are so damn beautiful, delicate, original, chic, sophisticated. AgghHH!!! Sometimes it's just too much going in there because I want everything, it overwhelms, and you know that old saying "All dressed up and nowhere to go" ? That's me. Well, at least for the moment. However, people do get dressed up here more than in the States, in general, at least. People seem to take more pride in their appearance on this side of the pond. Hence, this classy store. The clothes are just stunning. You can find elegant party and cocktail dresses, wedding dresses, work wear, play wear, hip lounging and drinking wear. And, the shoes and the purses and jewelry and accessories.... please!! go in, it's all good. I had a very nice experience at the Fuencarral location this afternoon. The salesperson at the door said hello to me AND smiled. I almost fell over. This was a first for me at Hoss, and my immediate response was to grab the first thing I like and try it on. And she followed me to the dressing room and tended to my requests and gave me her opinion and it was all so beautiful. Really, it just flowed. And, to make matters even more magical- my size fit me- all the way around. Length too, even for my short little american legs. I'm not kidding! The price tag reflects the impeccable fit of the clothing in this store and that, for me, makes shopping most worthwhile. Of course, when the wallet permits.

I made a mistake of not bring a dress for a gala-like event that I had to attend... and this place…read morehad what I was looking for, in the right price range! I bought a beautiful creamy long dress that was recommended to me by a very attentive salesperson, who was not sales-y at all. Because I was looking for evening dresses, I only paid attention to what's upstairs... gorgeous fancy dresses!

I am addicted to this store. I am a glutton for punishment…read more I also really want to give it another star, because I think the clothes are very stylish, hip, beautiful, cute, fashion forward, etc....and the quality is better than most of the other women's clothing stores (at this price level) in Spain. The leather products: shoes, boots, purses, belts, accessories, are way cool. The quality is good, but not stellar. You will walk into the store and slowly but surely become overwhelmed by all of the eye candy. Then, you will start to sift around for your size and then you will happily make a b-line for the dressing room. You close the curtain, and that's when the trouble begins. You will try on that blouse or skirt or dress in the size that you've worn your entire adult life but are now realizing that the upper part of that blouse sleeve will start cutting off your circulation within a few minutes and that that waist cut is not going to go up any further than your thighs. It is very disappointing. You flash to the anorexic models on the Hakei website and catalogue, you are reminded of the hungry and unhappy looking girls who work there, and you will realize that the only way you will be able to fit properly into the vast majority of this brand's clothing line is if you cut back to eating half a sandwich and smoking a pack of cigarettes a day. Ok. I may be exaggerating some. In the past year, I've bought numerous pairs of shoes and boots, belts and some blouses. And I am happy with my purchases. But, it's a roll of the dice when it comes to the clothing, really. Unless you are built like a small boy, you are going to be let down many times. And unless you have money to burn, you will quickly realize that the quality does not match the price.

Loewe is one of my favorite brands, because it is one of the most understated luxury high-quality…read morebrands in the worlds. The majority of the staff can speak a moderate amount of English, but because Noella is the best with English she's always the person thats helps me.

. C. de SerranoA well-decorated four-story corner building…read morewith an entrance on Calle de Serrano. Artworks are sourced from different painters, past and present. For walk-in, you wait till an uniformed salesperson is available. They don't have the color of the item I'm interested in, so he offered to have one delivered to the store in "one hour". I double confirmed before leaving for lunch. An hour spent at La Bien is wonderful. But when I returned, they said, a few more minutes. "Five? Ten minutes?" They can't say. So I left again and returned 45 minutes later. The item still hasn't been delivered. I think they should set a realistic time for all concerned. The sales agent was kind enough to offer a cab ride to Global Blue. After a brief wait, we opted just to walk there, which isn't a five-minute away as they said. He also gave me a small pack of candies, and I brought it to the Madrid Open, for fun - thank you.

Minimalist yet stylish. Well tailored clothing that stands up along all the other high-end…read moreboutiques in the Salamanca area, yet remains truly affordable and won't break your bank account. I think I spent two hours in this boutique trying on so many items because just when I thought I was done, I would peruse the racks one final round only to find MORE items to take home with me! This was definitely the best store I found during my shopping excursion in Spain. Did some major damage here but it was worth every Euro I spent!

My mom's wallet was stolen at this store. No one tried to help us- not even a cup of water to calm…read moreus down! The lady behind the checkout counter told us to look at the trash bins on the street for the wallet. It's very apparent that it wasn't the first time such an incident happened at this store. Believe it or not, 2 hours later, I found the wallet in a trash can located across the store. All of the cash was taken. We went back to talk to the manager. Instead of apologizing, he threatened us to keep our mouths shut. We strongly think he works together with these people. Avoid this store. Cos' management should take some immediate action.

This store has great clothes at a good price but the service is the worst I've experienced in…read moreSpain. It took me 1 hour to buy shoes. I knew I wanted them as soon as I walked in but I kept having to track down associates to get me the size I needed. When I was in the store there were at least 6 other customers needing assistance. During this time only one female associate was assisting customers while the other associates were folding shirts and taking pictures of the shoe display and then going downstairs. The three other associates couldn't be bothered to help me or the other customer in the store. After 40 minutes of waiting for my shoes to be delivered so I could try them on (they were basically thrown at me) it took another 20-25 minutes to check out. While I was waiting to check out, two other customers in line left without completing their purchases. I will not be coming back to this store. Terrible, terrible, service with a poor attitude from all the associates. Also, all their clothing is branded which is fairly annoying. I don't always want a logo on my clothes. They're also not a good store if you're tall (above 6 feet) as their shirts are too short.

This UK department store is so grand and opulent. There are like 5 floors of apparel for men, women…read moreand children. Although I didn't make a purchase I am sure a lot of people are buying if they are able to maintain such a large location in the heart of Barcelona. Prices are pretty reasonable and the store is trendy and appealing to the younger crowd.

Oh this place is amazing. The grand open architecture gives you a full view of all floors. Loved…read morethe business model of using recycled polyester for many of the items. Prices are so reasonable that many customers used large shopping carts for their bargain finds. The jeans were an excellent fit. I found some of the size run big so take advantage of the changing rooms before purchase ,"Probadores". I was also pleased to see many of the items were made in a variety of countries so I could be selective. Don't freak out when you see the 28 cashiers (and that was just on my floor) but it's indicative of just how popular this store has become. There is good traffic control for single item customers and those with the monster carts full of wares. Bring your passport or photo if you want to file for the VAT waiver.

Trips to España aren't complete without flying home with a new pair of espadrilles. Casa Hernanz…read morewas on my to do list for Madrid. I happily stumbled upon them while on a walking tour with my bff. I was at best, only marginally interested in the tour as the guide wasn't able to hold my attention (Hemingway was right on the money with "I drink to make other people more interesting" as maybe had I had a drink he wouldn't have bored me to pieces within the first 2min) so I spent most of it wandering off and exploring nearby because the entire point of a walking tour is to actually walk while learning fun new things. For instance, I learned where this shop was without directions. I walked right in and there were several people inside but no queue upon my arrival. They have so many options, but being petite I typically rarely if ever wear flats unless they are my tennis shoes. I tried on a few different pairs and sizes since I'm typically a 36 or 37 depending on the style of shoe. A couple color options weren't available in my size but I did find a really nice neutral brown I can pair with plenty. Service was great! My pair cost 25 euro which I felt was extremely reasonable. I only fly with hand luggage which definitely helps limit my spending due to space. Trust me when I say you'll want more than one pair! There's very little I love more than supporting a small buisness with incredible products. The store feels really special, very pleased with my experience. Grateful to have visited and HIGHLY recommend for any Madrid itinerary.

Went back to my favorite shoe store in Spain. Bought three more pairs of espadrilles. I own 6 pairs…read morefrom here. Service is always great and quick. The shoes seem a little more expensive, but everything has gone up in price. Be realistic - know what type of shoes you would wear, what your price point is, and what you like. If you live in a warm climate these shoes are perfect. The store can be overwhelming because there are alot of options, but please do not waste their time. The girl next to me had them bring out 10 pairs of shoes to only buy 1 pair.

Put me in there and I am happy to spend the rest of my life in the Nest!…read more And I think I know why it is called Nest; it is cozy in there! I love stationary and here I found such cute birthday cards and "things-I-do-not-need-but-I-really-really-want" and I commented frames, note books and fridge magnets with Ahhhss, Ohhhs and Uis. Ok, spending 3€ for a post card is not something I do on a daily basis but what the heck? Sometimes a woman has to treat herself.... and her friends....to something special!

From the owner: Gift shop in the heart of Madrid. Unique items, including greeting cards and wrapping papers,…read morestationery, home decor, jewellery and accessories and even an area dedicated to the little ones!