This store has great clothes at a good price but the service is the worst I've experienced in Spain.
It took me 1 hour to buy shoes. I knew I wanted them as soon as I walked in but I kept having to track down associates to get me the size I needed. When I was in the store there were at least 6 other customers needing assistance. During this time only one female associate was assisting customers while the other associates were folding shirts and taking pictures of the shoe display and then going downstairs. The three other associates couldn't be bothered to help me or the other customer in the store.
After 40 minutes of waiting for my shoes to be delivered so I could try them on (they were basically thrown at me) it took another 20-25 minutes to check out. While I was waiting to check out, two other customers in line left without completing their purchases. I will not be coming back to this store. Terrible, terrible, service with a poor attitude from all the associates.
Also, all their clothing is branded which is fairly annoying. I don't always want a logo on my clothes. They're also not a good store if you're tall (above 6 feet) as their shirts are too short. read more