I called to schedule a chimney cleaning and dryer vent cleaning. They were able to schedule me…read morequickly and at times convenient for me. Very professional on the phone. The technician, Val, communicated with me on time of arrival which I greatly appreciate. Val was very professional and alerted me to a serious issue with my very old chimney that I didn't know was present. I am thankful. He also provided me with options and excellent explanations of each. In the same visit I learners that Lone Star provides other services such as gutter installation and services. That's my next appointment to schedule with Lone Star! On an unrelated he was super sweet to my pestering dog.

UPDATE, 10/28/26:…read more Eli, the affable company head, responded to my original review and came out to inspect the job site in person, sporting white socks. It was evidently important enough for him to meet with an unhappy client that he drove out to work on the day of Sabbath. He struck me as a standup guy and a shrewd businessman trying to get in front of potentially damaging publicity. He assured me that he would drill the technician on the importance of proper regular equipment maintenance. Jacob, the technician, cleaned the inside of my chimney only to end up contaminating the whole house when the dust-spewing vacuum cleaner, instead of capturing the dislodged creosote, blasted it in the general direction of the kitchen in a carcinogenic dust cloud, covering everything in its wake--with the ceiling fan further exacerbating the dispersal of particulates. Eli said that his now-six-year-old chimney business averages roughly 20 jobs per day and, occasionally, people make mistakes--that workers are required to check their vacuum cleaners rigorously to ensure mishaps like this don't happen. I'd argue that this can't possibly be an isolated incident, a Jacob-specific problem. Eli requested that I not mention in my updated review that he had given me a partial refund as a gesture of goodwill to be used toward deep cleaning because he worried some people might glean the wrong lesson from it and perhaps try to extort the company in the event a job goes wrong again. I'm including it here, however, because I think it should serve as a reminder that the company paint a realistic picture of just how messy an indoor chimney cleaning can be and that a client be able to properly assess the risks and to opt out if they so choose. The kicker is that things didn't have to pan out like this. Jacob had done a beautiful job with my chimney ON THE OUTSIDE, power-washing it, filling in the gaps with fresh mortar, and putting a new cap on it. It's just that the cleaning ON THE INSIDE, which was FREE, went wrong in all the ways it could have gone wrong. Eli left my house with the bottom of his formerly pristine feet covered with soot. He was apologetic and good-humored. The now revised three-star review reflects his genuine effort to right a wrong. I wish I could give his business five stars. * * * * * My chimney guy just left my house, leaving in his wake a film of fine black dust, no doubt from the blasting of the creosote off the inside of the fireplace, on EVERY HORIZONTAL SURFACE IMAGINABLE in the house, including the kitchen, which is nowhere near the fireplace. It's a small house, yes, but still. Now I have to wipe down every conceivable surface inside the house, horizontal and (likely) vertical, and wash EVERYTHING. The fracking floors are slick with soot now. Be careful what you ask to be done. I was certainly never prepared for the aftermath of this chimney sweep / fireplace cleaning--especially as I have never used and will likely never use the fireplace. The fumes from the fireproof paint have been etched in my brain forever and are still making me woozy. Don't be like me. Ask questions before you agree to anything. Lone Star, you may want to invest in a vacuum cleaner with a HEPA filter. This company seems to misrepresent itself by touting the "Asian-owned" badge. When asked to clarify, Michelle from the company told me she had no idea what I was talking about, that there are no Asians at this business that she knows of. Yelp, what's that about?* ------ *Eli reported that he would contact Yelp about this claim, and it has since been removed.

I'm very pleased with service they provide. Would definitely recommend this family owned business.read more

The folks at Texas Family Chimney Care are super responsive, very friendly, transparent about…read morepricing, and careful about making what is by nature a dirty job very clean. I reached out through their web page, and in less than 24 hours I had a clean chimney. They even did little things like cleaning the glass and cleaning / repainting the fire grate.

They finished the work some person did not complete, thank you for the much needed help.read more

I had been thinking about getting my chimney cleaned for a long time. After the Texas Chimney team…read morecame and did the work, I understood why they have such a good reputation. They worked with great care and explained safety issues in detail. Great experience.

Honest, reasonable and customer focused. The work was perfect. I couldn't ask for a better…read moreexperience.

Chimney inspected by H-Town. Photos taken and submitted to home owner. Price discussed and agreed…read moreon. Ill fitting, rusted chimney cap replaced with stainless steel cap that fits opening. Crack in chimney cemented closed. Chimney cleaned and cracks in bricks filled. Left area clean. Agreed upon price accepted with no down payment requested. Very honest company.

They were patient and professional. I did some research online for replacement fire place and all…read morewere aiming to up sale to a ventless which is more expensive. After talking to a sales rep here they informed me that those systems get really and are more geared toward heavier winter climates. We checked out all the gas's logs and made a decision one. We were never pushed to buy and had all our questions answered. Installation was all within a month and a half. All estimates of materials were within the time frame that gave us. Oscar (Installer) showed up on time and very professional and courteous and prompt to finish work.

Great showroom, friendly staff, great selections. Unfortunately they really only want to do whole…read morefireplace services, which I didn't need. There were a lot of mandated add-ons like chimney cleaning and their generic log grate that I was told I had to use or else it would void their warranty. We would have loved to have bought a gas log setup from them but their inflexible rules didn't match our needs (our chimney had already been serviced, it has a custom grate). If you need the whole shebang done to your chimney, I'm sure they're a great solution.

We've used Instant Chimney once before a couple of years ago and we were pleased with their service…read moreso when we wanted to be sure our fireplace was ready for use (if winter ever arrives in Houston!! ) we called them again. Once again, things went well. They arrived within the window they'd said they would. Antonio was our service man today. He was very nice, did the work quickly and efficiently. No fuss, no mess, in and out quickly! They protected the area around the fireplace as well as our glass chips in the fireplace. We would definitely recommend this company and will use them again! They were running a special today but at full price, their prices are still more reasonable than a few others we've checked. Safe to say, after 2 visits that went well, they've become our "go to" for fireplace and chimney upkeep.

I am very pleased with the service I received from Instant Chimney! The crew did an excellent job…read moreresurfacing my chimney and adding a cap, as well as refinishing my fireplace! Everyone was so helpful and communicative from start to finish, and the entire project was completed less than 24 hours after my initial call. 10/10 highly recommend!

Lord's Chimney was pretty professional and I feel like they really were able to point out most of…read morethe issues in my fireplace and the chimney stack. It was neat watching the camera go up and seeing everything inside the chimney, so that when they gave me a quote to fix everything, I felt like it was honest as far as the scope of work went. As far as the price, I'm not sure, as I haven't gotten comparable quotes yet. It wasn't outrageous though. I am docking one star for two reasons: One is the loooong wait. I mean, look, it means they're really busy, which means they must be good and in high demand, right? But a month and a half is probably the longest I've ever waited for a contractor. That said, it turned out well. Also, they didn't go up on the roof to take a peek at the chimney during the inspection. I was kind of expecting that, though it was almost three stories up and I'm sure he didn't bring a ladder for a house that tall. But still... Hmm. Not sure if that's usually part of the process. Also, I forgot my tech's name, but he was a really nice guy. I enjoyed sitting there just chatting with him as he scoped my chimney. All in all, a good experience. I think they're super professional and knowledgeable.

Quick,efficient, great customer service. Trustworthy company…read morethat has been servicing our home for several years now.

Cesar was very courteous and professional. Went out of his way and long after his normal work hours…read moreto inspect my system and easily determined that it was something that I was doing wrong. Didn't try to sell me anything that wasn't needed or necessary. Cesar - many thanks sir. He will be my first call in the future.

I would highly recommend! Ceasar was able to access the non lighting fireplace issue. He obtained…read morethe necessary parts and repaired as discussed!

I had several companies come out and each one said something different that I needed but none of…read morethem seemed to believe themselves. Once I got Derek out with Harky he told me everything was actually fine other than needing a cleaning, which he knocked out in 20 minutes at a fraction of the price of every other quote I got (literally 25% of the cost of anyone else's quote). If you are getting quotes more than $150-200 for chimney cleaning, think twice! I am putting their number in my contacts for anything I need later.

Our dryer vent needed cleaning - I expect it had never been cleaned - and it ran from the first…read morefloor through the attic to the roof. Technician came the day we called, service was done professionally, and we were extremely pleased with the result. Would definitely recommend and will use again without hesitation.

Just had our chimney cleaned and inspected by Adam. He is very knowledgeable (20 years of…read moreexperience), personable and accommodating. Was willing to go the extra mile to get my business and do a repair vs. replacement. Excellent value for the service and gave us some valuable safety recommendations.

From the owner: DNA Clean Sweep Chimney Service is more than just a business; it’s a family legacy built on values…read moreand integrity. For 25 years, we’ve been serving communities with expert advice. What sets us apart is our family-centered approach. As a small mom and pop operation, we understand the importance of trust and personal connections. With my wife by my side for 15 years, and our children growing up within the business, we embody the essence of family unity. Our unique backgrounds, spanning from Alaska, Georgia, California to Hawaii and now Texas, brings a diverse perspective to our work. We believe in the power of good values and faith, guiding every interaction and decision. Whether it’s cleaning chimneys or nurturing client relationships, we prioritize honesty, fairness, and respect. Our dedication to excellence extends beyond business; it’s about enriching lives and fostering community. We’re proud that our oldest is truly becoming her own artist, our middle son is chasing his dream of becoming a World Champion in Jiu-jitsu, and our youngest is still in charge… lol a testament to the values we instill. With every service, we aim not just for client satisfaction, but for the creation of lasting bonds and positive experiences. At DNA Clean Sweep, we don’t just clean chimneys; we build relationships, uphold traditions, and strive for a better tomorrow. Join our family, and experience the difference of genuine care and unwavering commitment. fair honest expert advice.