I have praise for the timely service and installation of a faulty fixture at our home. The repairs were completed on the day indicated at the agreed upon time by a friendly , helpful electrician. I will not hesitate to contact Guardian Electric if needed in the future. It is refreshing to deal with such a company. If needed their phone number is315-560-7284-you will not be disappointed. Ned read more

I had guardian electric install a new breaker box in April. Upon changing out an outlet in my kitchen I found it was tied into a double 30 amp breaker and the ground was hot. It was wired using three wire which is unconventional, but was hooked up correctly in the old box. When the installer pulled the wires he didn't mark them and hooked them up incorrectly in the new box. Upon calling guardian, he refused to correct the problem. I'm now left with ungrounded outlets on a 30 amp breaker, necessitating repairs that he won't take responsibility for. It would have taken a guy 5 minutes and an $8 breaker. They also left the wires running into the box pretty messy, even after I had to tell him not to run wires underneath the floor joist. In response to Guardians reply: The only thing unsafe is how you wired the breaker to my outlets. You put one line of 20 amp outlets on a double 30 amp breaker and created a dangerous situation of having a hot ground. I'm lucky my house didn't burn down, or worse, someone got hurt from your mistakes. As a firefighter, I know how dangerous shoddy wiring can be. No competent electrician would put 20A outlets on a 30A breaker. The fact that you are arguing this point is insane and scary. It was obviously not labeled when pulled out of the old box, and wired as a 220. You did not offer to come out immediately. You're exact words were "I could send someone out next week but I'd have to charge you." Yes, come out later in the week and charge me to fix his improper and unsafe installation. Nor did I use any vulgarities until he harassed me over the phone for HOURS. Sent me pictures of someone else's breaker panel and insisted it was mine. Extremely unprofessional, rude, childish, and now he is blatantly lying. Now he is publicly posting my phone number and stating I'm a firefighter like he's going to shame me into something. Not to mention publicly posting someone's personal information is illegal. Another issue I will have to resolve. Avoid this company at all costs!!!!! If you've had issues with this company doing unsafe work , or not correcting their mistakes, I urge you to report them. I certainly will be. Syracuse code enforcement 3154488695 read more

I had another job for Brandon. As always excellent job. Mike put in a ceiling fan in my livingroom where there was not already one. He did an excellent job! Brandon kept the quote as promised. Always a pleasure dealing with these guys! I highly recommend them! read more

This is a great operation. We needed to replace some outlets and fix a GFI problem. Quick response. Professional. Reasonable cost. I had another contractor trying to upsell me to something I didn't need. Brandon just figured out the problem and solved it. We'll hire them again. read more

Great guy - was able to help install a panel, help with recommendations on electrical placement, and how to abide by code. He's now my go-to electrician. He's very busy though so give him a few days for response unless it's an emergency. read more

My experience with Guardian electric was the worst ever: I requested a quote for a ceiling fan install, which they were more than glad to schedule. I spoke to Brandon, scheduled for Friday that week. When the installers came, they were unprepared as they didn't know what they were doing other than installing a fan, no box for the new switch and no understanding that it would be a brand-new install. This had all been previously discussed with Brandon ad nauseam. After 35 mins or so, they left with the understanding that on Monday they would have the necessary items to install my ceiling fan. Monday came and went, no call, no show. I called the guys back, they told me they were at another job about three hours away and wouldn't be able to install my fan until later in the week. I agreed to have the fan installed on the upcoming Friday, needless to say, Friday came and went and again, no word. I called Brandon back, he was apologetic and offered to come install the fan himself. I agreed once again, but he couldn't give me a day because he was at a job site for National Grid with all of the 6 guys whom work for him. I asked him to call back with a date, which he agreed and I'm still waiting... nearly a week for this call. All in all, this has been a two week ordeal to install a fan. Don't waste your time with this company, as you will only be frustrated and ignored. read more