We and my family have been customers for many years . Their salesmen, installers,…read moreworkmanship, experience and work ethics are excellent and why we continue to call on them time and time again. Today we had an installation by Wayne, Vince, Johann and visit by our ever friendly sales rep Glen. Great as always. We highly recommend Advanced Home Services. Melody P

From the owner: We understand that when it comes to home renovations, choices are key. If you are searching for…read morewindows and doors, you have come to the right place. We offer our customers a 6500 square foot showroom filled with displays of different styles and colours of windows and doors options. We also have a variety of catalogues on hand that you can browse through to custom order the perfect type and colour of window and door product for your home. With so many options to choose from, we are confident that we can find you the right product that will enhance the beauty of your home and make renovating your home an affordable and exciting experience.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

I was solicited by the company to agree to an estimate for windows. The representative was…read morefriendly, and explained that I would be contacted to confirm appointment details. When the customer service representative (csr) subsequently telephoned me, I was advised that both my husband and I would be required to be present. I let them know this was unnecessary, I am financially responsible for renovations, and we discussed this. I was told that the appointment would not take place without both of us, so I cancelled the estimate. We are not in the 1960's any longer, I have heard that women are allowed to make decisions. They even work outside the home, imagine that. This company has lost a potentially valued customer, since I am looking to replace most of the windows and doors in my home.

Every encounter with this company so far has been a great experience. Started with Harman the…read moremarketing manager knocking on my door to offer services, then to Shawn for showing us the products and setting us up on a great deal, all the set up phone calls and right down to the gentleman who came to measure everything properly. They have all been amazing, accommodating, and so fun to work with. I look forward to my install date! Lifetime warranty with no hidden loopholes, a great company and product which they stand behind fully. Wow! is it ever refreshing to have a great experience from start to finish!!!! Keep it up guys, you all rock!!

Brenda was so helpful when I stopped buy to pick up some stained glass supplies for someone else. I…read moredidn't really know what I was buying and the items on the list didn't quite make sense to Brenda, so we called my friend and Brenda got the order straightened out. Brenda is a true Renaissance Woman and is into many art forms: Stained Glass, Blown Glass, Pottery, and Photography. She does custom work and repairs. Brenda is so easy to talk to and has so many beautiful works of art in her shop that; after 15 minutes, I left her shop feeling that I hadn't just met her, but that I'd known her for some time.

I have a hanging stained glass piece that was handed down through generations, and needed new hooks…read moreto be used again. Brenda was able to quickly help me and put new hooks on. She also was very informative and told me interesting things about the glass used in my family piece. I would absolutely recommend Brenda for any stained glass needs you may have.

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

I am extremely disappointed with my recent patio door purchase & installation from Hanson's. The…read moredoor I received was supposed to be brand new, yet it arrived looking used, with multiple scuffs and visible damage on the frame. Hanson's solution was to cover the damage with touch-up paint, which is completely unacceptable for a product sold as new. Very poor quality control and an even worse response to the issue. Shameful. NEVER AGAIN !!

Hansons service department sucks. I bought $12,000 in replacement windows 9 years ago. One of the…read morewindow's began fogging up a couple years ago. It is under lifetime warranty. I called Hansons several times over the past two weeks with no response. I filled out the online service request twice with pictures of the window and never got a phone call. I only got a call this morning after I left a message that my next move was to contact the better business bureau. They "promised" I would get a call from their service department Monday. I had the number of the original salesman who sold me the windows in 2017, so I called him and he told me that he had left Hansons after Brian Elias sold the company. He said since the company was sold, Hansons has been more interested in sales than service. He was not surprised with my complaint. I have lost all faith in a once great company. I would discourage any use of Hansons Windows.