This review is directed at the owner Dave…read more Dave, you offered me a great deal that every other local glass block company could not match. $800 for two garage windows. The problem is, you never showed up despite telling me 3 separate times that you would. I held out hope cause I really wanted the price that you offered me, but you didn't want to even dignify me with a response. I called you again yesterday and you said to text you at a new number and that you'd call me back, I did that. No response again. If you can't do a job, or if you don't think that a job is worth you time, have the respect to tell that person. I am attaching transcripts of our communication to prove that you offered to provide a quote on multiple occasions.

He did a great job. My basement window was broken and i was worried water or animilas would get in…read more Same day service and very nice. I highly recommend this professional company.

Great experience! Called on a Friday afternoon and had a large window built and ready for pick up…read morelate Tuesday morning. Julie ( I believe was her name) was AMAZING, great customer service.

My glass block shower grout/mortar was crumbling after 20 years. I thought I had to replace the…read moreentire shower. Eric and his crew from Downriver Glass Block removed and replaced the mortar and also replaced the bathroom window, sparing me a huge expense! They were prompt, professional, and friendly and did a great job! And they loved my dogs! Gotta appreciate that!

We had windows and patio door wall installed by Tailor Made almost twenty years ago. Everything is…read morestill perfect except the weather stripping on the door wall is starting to crack. I contacted Tailor Made, talked to Dave, stopped in the showroom and he set me up the weather stripping I need. Great service and workmanship from day one, right up to today, twenty years later!

We recently had windows installed by Tailor Made Windows. Top notch service from the start. The…read moresalesman, Steve, was excellent. He walked us through our options and helped us navigate the best windows for our price range. The gentleman who measured was efficient and exact with his measurements. They told me it would take 6-8 weeks before my windows came in and that was also correct. They called when they were in and set a day/time to install. The installers arrived promptly at 8 am and immediately got to work. They were polite, professional, cleaned up after themselves and did a fantastic job. The windows are beautiful and they were done by 1 pm. I can't say enough about what a great job they did and everyone I came into contact with was outstanding. The company truly has a family business feel and I will absolutely contact them for any further needs I have.

Excellent company to work with! I was blown away with their…read morecustomer service. I called on a Monday and they had a guy at my house within the hour to quote the job. Then the job was completed by the Thursday of the same week! Talk about exceeding expectations. The worker also was in and out the house in about 45 minutes and it was almost like he wasn't there. Very respectful. And let's not get started on what a fantastic job he did installing the windows. Beautiful work! Would highly recommend using this company!

Jeremy arrived on schedule. He explained what he was installing and estimated how long it would…read moretake - completed in Less time. He sure knows his business. Friendly and very professional. I strongly recommend Experienced Glass Block if considering glass block windows. Stephanie was very friendly and helpful when I called to request estimate. Russo arrived within a few days and left estimate. Great teamwork from all.

I recently had FJF Door Sales replace the torsion springs on my garage door. Their service tech…read moreMike preformed excellent replacement work and provided several pointers on how to extend the service life of my garage door opener and the garage door itself. From the initial call to their office thru the final repairs, FJF was an outstanding company to work with.

FJF Door and their Installers did a fantastic job. It is way more than I expected and they…read morecleaned up after. Just an outstanding job...highly highly recommend then for all your door needs.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Taylor Door Company, Simply the Very Best Door Company ! From the Sales and Design Process with…read moreSavana to the Superb Installation Mike Completed !!!Professional Team from Start to Finish. My Door is GorgeousThinking about my next Project(s) with Taylor Door Company..Highly Recommend !!! Pricing Fair for the Quality....You Get What You Pay For!

I requested a quote for a new door installation. Never heard back from them. In fact I think I…read moreconfirmed for a appointment at or like around 3 and they never showed up or called!

The team at door renew told me it would be a 3 week job total. The job took 3 months and there were…read morefull weeks at a time where I was unable to get in contact with anyone. I called and left voicemails to no return communication. I had to call the corporate headquarters to get an update on my job and get confirmation that they just hadn't walked off. Additionally, I have an old house and it's quirky. Things are custom to each space. I labeled all of my doors as to where they went back in the house and they didn't keep them marked. When the doors were all rehung there are gaps around them since they were put back in the wrong locations. This low level of professionalism is why I wouldn't recommend working with this team.

John did an outstanding job refinishing our door. The job was done quickly and the end result was…read morewonderful. Thank you!!!