We recently hired J&E to install Pella Impervia windows throughout our home and a new exterior…read moredoor. We're very happy with the Pella product and would gladly recommend it. However, the installation experience with J&E was disappointing. While the installers were polite, the workmanship was substandard: sloppy exterior caulking, poorly cleaned windows, splintered and unpainted sills, missing trim pieces, and sharp unfinished metalwork on exterior windows. A dog door was improperly installed (you can reach your hand inside and unlock the deadbolt). The other dog door was left partially installed. It took us two hours to finish the installation. One new window fogs up regularly--something the old one never did, which makes me think there is an installation issue. Most concerning was the lack of oversight. The owner never did a final walkthrough after the job was deemed "finished" but requested payment regardless. For a company specializing in installation, that level of follow-up is unacceptable. Unfortunately, I cannot recommend J&E. Despite the price difference, I wish we had gone through Pella directly for the installation. =============================================== Edit 6/20/25: Added a Star (from 2 to 3) re: business reply on Google. Thank you.

I had a problem with my bay window installed 7 years ago by J & E. Jeff came out to my house in…read moreperson and discussed my options to correct the situation. I am very pleased with the suggestions Jeff made. It is very comforting to deal with a company that will still go out of their way to satisfy their customers. You are the best J & E! Thanks again for your help. I appreciate you. CGK

This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.

I had a front door replaced in the past by competitor and the quality was not up to my standards…read more Well, not the case with Divine their workmanship and supplier products are of the highest quality. I had an 8' door wall that needed to be replaced, so I contacted Divine Doors for a quote. They gave me several options that were available in that opening size, next I selected the one with a wood casement interior. The replacement was done with perfection. My next installation will from Devine Doors & Trim.

Got exterior doors from Divine Doors in 2021. Did such a great job we went back and got even more…read moredoors in 2022. Had some minor issues t Divine Doors quickly resolved. We are not looking at Divine Doors to replace some windows.

Andrew and home genius did an absolute phenomenal job. Thankful for this company taking care of my…read moreissues. Andrew even came weeks later to help me put a chimney cap on

had guys, come to the house, promise me the whole world, they blew up my phone for a day and a…read morehalf asking a whole bunch of questions and scheduling stuff and checking on things, for them to call me right before it was time to come out and tell me they weren't coming. Because I was involving my insurance claim and they don't work with insurance I was trying to get the check from insurance and hire them and they still would not accommodate.

Installer arranged thru Home Depot. Jeff showed up on time after a pre arrival msg was sent. The…read morechangeout - installation went like clockwork. Jeff placed and knew where every part went. Removal of the old unit was included. Quite impressive. Total install time was approximately 2hrs. 'Would highly recommend his services.

I have used DD at a previous residence and was happy with the services I received. So when my…read moreteenage daughter tried to use a garage door when we lost power the door became out of balance and wedged in the tracks when I happened to be away for work. I called DD to see what was available and a tech happened to be pretty close but just off the clock. The receptionist called the tech and he stayed on to stop by and check out our door. He had the door fixed and functioning in 15 minutes. Only a small service fee and my 'to-do' list was shortened before I returned home.

Very nice and informative. Detailed explanations on repairs needed. Replaced spring and discussed…read moreoptions (no pressure) to replace 20 year old plus doors. Quote/estimate on phone and actual repair cost were consistent.

Garage door service. Price is good quick fix. 5star company is good company for garage door repair.read more