Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

I reached out to them, and even though they couldn't take on my project, they responded quickly,…read moreapologized, and even referred me to another company who could help. That's real professionalism. I appreciated the communication, and I'd definitely consider them for future projects.

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

If you're like me and you're frustrated by the big "sales pitch" experience with almost every…read moreservice out there, working with Chris at Main Street is like a breath of fresh air. Instead of being told what we need, being pressured into a sale, having numbers and data thrown at us to try to make our mind up for us, our meeting with Chris was more like having a cup of coffee with an old friend and talking about a project we had in mind. He does a great job of listening to what you want and exchanging ideas, not forcing his upon you. Once you've settled on a plan, he communicates regularly and oversees everything from start to finish. I feel we got excellent value for our patio door and storm doors, and the experience went extremely well. We could not be happier and are so grateful to have worked with Main Street.

This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

They said they'd call to schedule an appointment, but I never heard from them again. I gave them…read moreeverything they asked for, and then... silence. Really disappointing. Just basic communication would have been enough. Even a quick 'we can't take this job' would have been fine.

From the owner: We supply and install energy efficient windows and doors, that help lower your energy billsread more

Jeff the owner came out, measured my windows, and talked through my options. He was easy to work…read morewith and when his guys came out to install my windows, they did a great job. Would highly recommend. I had the same job quoted out two times before Jeff came out, and he was the most competitive in pricing as well.

Inquired online on Saturday and immediately received a call, had a nice chat about what I was…read morelooking for. Scheduled for someone to come this morning @10 to look at the project, but got no showed. No call, message, or return phone call when I called twice. Could have been multiple doors, multiple windows, and attic installation for this company. Rude considering I made arrangements to be here for the appointment. Even invited a friend who was looking to hire someone for work while he is renovating. Off to find a different company!

No work done. Asking $25,000 for siding on the front of house I did not ask for. Siding needed on…read moreside of house. For such high price no financing offered. Poor service This happens a lot for Detroit. Rate 0/5

had guys, come to the house, promise me the whole world, they blew up my phone for a day and a…read morehalf asking a whole bunch of questions and scheduling stuff and checking on things, for them to call me right before it was time to come out and tell me they weren't coming. Because I was involving my insurance claim and they don't work with insurance I was trying to get the check from insurance and hire them and they still would not accommodate.

I have a hanging stained glass piece that was handed down through generations, and needed new hooks…read moreto be used again. Brenda was able to quickly help me and put new hooks on. She also was very informative and told me interesting things about the glass used in my family piece. I would absolutely recommend Brenda for any stained glass needs you may have.

Very skilled, experienced, and kind. Prompt. Excellent work. Fair price. Helpful and…read morethoughtful. Would easily recommend this artisan, artist, and business.

Absolutely punctual! ( ON TIME ) Excellent work ethic and excellent and efficient work. Fair…read morepricing. ( " I am happy camper. '' ) Brian did a simple repair job for me on my damaged glass doorwall sash frame and sash screen door as well. I am very pleased with the result!

From the owner: I am a window and door installer, that is my job 5 days a week for over twenty years now and I am…read morenot a sales person. If you are interested in new windows or doors feel free to contact me with any questions you may have. If you want me to install new windows or doors in your house I will install the products of your choice to the standard that you set. I will also recommend to you the products I use if you want. This is a major home improvement project that is important to get done right the first time and my goal is always a satisfied customer.

Our garage door broke on a sub zero Sunday afternoon. It was a cable and the door wouldn't go up…read moreor down and our vehicles were stuck inside. A quick phone call to doors of Pontiac on Monday morning and they had someone out to fix it..finished by noon! It was worth every penny!!

Extremely knowledgeable and experienced staff. No matter if it is a small or big order, you get the…read moresame great service. I will use Doors of Pontiac for all my future door purchases.

I hired Josh Kroll owner of Prime Home Remod in the beginning of March 2024 to install a roof,…read morewindows, siding and gutters. This has truly been one of the worst and most frustrating experiences of my entire life. Josh used subcontractors who were terrible at their jobs and didn't follow manufacturer guidelines or standard practice. Had he stopped by to do the job I hired him to do as a general contractor all of these issues could've been resolved as they arose. Instead the only times he was interested in swinging by or calling was to collect payments. Josh sent out a repair guy who I never met before to address concerns. This repair guy expected me to give him the final payment. I called Josh with my concerns. All he did was scream and threaten me. Josh didn't come out. I wasn't satisfied at all with how things went and many issues were left unresolved. He resorted to using a high profile attorney just hours after this took place. Important to note that this attorney is related to him and I believe was an attempt to intimidate me. He also had building inspectors from my township stop by without warning and off the record as a "favor." No permits were required for this job so no reason for them to be at my home at all. A third party inspector did in fact reveal that things weren't up to par, however Josh didn't follow all directives from the inspector. The insulation board was not installed correctly and had to be redone among other items (windows, roof, siding). Josh started the insulation board job in December of 2024. They got the siding off and new insulation board up right as weather was coming in then left my house exposed in extreme winter weather conditions until February 2025. Garbage and siding left under snow and ice all over the yard blowing all over my neighborhood for over 50 days. I still had to fight every step of the way and am still dissatisfied. His guys came out several times throughout 2025 to address concerns (showing up with no notice everytime). I haven't seen or heard from Josh directly since late 2024. Never do business with Josh Kroll and Prime Home Remod. If you have used Prime Home Remod (especially for Greengaurd insulation board installed 2024 and earlier), get a private inspection done because it was probably done incorrectly. They'll cause more harm to your home than good.

Remolding multiple family homes while visiting in town. I would never use this company and not…read moreonly did Prime Home Remod constantly made several assumptions and was rude. Josh repeatedly didn't listen and refused to give me a quote even after I agreed that the company can use all of their materials. Not a good person and I would never use this company after the first phone call.