Matt and Shannon in the Leader Bank Mortgage center exceeded all my expectations when it came to…read morebuying my first home. I shopped with 4 different lenders for an FHA loan. Leader Bank offered the lowest rate with the highest closing cost credit enabling me to buy a 3 family in Chelsea with the only out of pocket expenses being my down payment, and inspection fees. Matt was always responsive to my many, many questions/phone calls and was quick to react to issues caused by a 3rd party. Shannon is extremely thorough in her documentation, as literally not one unforeseen issue related to my finances/documentation came up, never asked for a single document I had completed a second time. I provided Matt with all my financial information up front, he told me what he thought I could get approved for and it closed. Simple as that. .

As first time homebuyers, working with Matt McCarthy and Shannon was awesome! They walked us…read morethrough the entire closing process, and took the time to explain each step along the way. Matt and Shannon were both extremely responsive and helped us get the best rate possible! I would highly recommend :)

Wow! Words can't describe how amazing Janine is. Not only will she make the impossible happen, she…read morewill be of service and assistance to you every step of the way. I don't usually do reviews but you truly deserve this recognition. Since the very beginning, you confidently stated that you will help me get a home no matter what and that's exactly what you did. Words can't describe how appreciative I am to you and I couldn't have asked for a better lender. Thank you a million times!!

It was an absolute pleasure to work with Janine. She made all interactions with her very easy to…read morehandle and understand. I had plenty of questions and she was able to answer them all. If she couldn't answer them on the spot she was back in touch with me as soon as she figured it out. Her team is very easy to work and the systems she uses is super user friendly. Thanks Janine!

Sammy is very knowledgeable. He made the mortgage process very smooth and seamless. I now consider…read morehim a longlong friend. Looking forward to the refi. Best Craig

Sammy is excellent. He called every single day throughout the entire process, which I really…read moreappreciated since I was a first time buyer. I never felt unsure about anything, and never felt like I had to question whether or not things were being done correctly. I house hunted for over a year and looked at properties in many different cities, and he was knowledgeable about each different area.

My boyfriend and I applied for our first mortgage through Sam. He talked us through the process…read moreand made it easy and manageable. Sam was very responsive and explained each step along the way. Since purchasing our home, he has also been available for any follow up questions we've had. I highly recommend Sam and Boston Mortgage Solutions

Worst experience I've ever had. These people might be criminals. I have reported them to the better…read moreBusiness bureau and I'm trying to find out where else. They tacked on tons of bogus fees and long story short, we almost lost our dream house.

Professional , knowledgeable and superior customer service by Shant and his team…read more Rates are competitive and Shant is always available

I'm sure if you have a simple straight forward local mortgage G-Rate will do a nice job.. Because…read morethey have so much volume they have invested in the latest mortgage underwriting technology. Unfortunately, that technology is not at all friendly or forgiving. All is fine until you add complexity to the situation and need hand holding. I've closed on 30+ mortgages in my life, have owned dozens of properties and this was by far my least favorite closing experience. When things went sideways the implementation team was literally afraid to bring in the boss (Shant) for assistance causing multiple delays all they up to the night before the first scheduled closing. We eventually got it done but the underwriting process was absolutely ridiculous. Here is one example; the underwriters required an official letter from my employer on company letterhead and signed by HR describing the frequency of my annual bonus. Really?? In summary, very nice people but not the best experience. Good Luck.

Eric was fantastic to work with for two home purchases. He looked out for my husband and me by…read moreproactively reaching out about a refinance opportunity at a lower interest rate. His expertise really stood out, he predicted that rates would drop at the end of 2025 and advised us that they likely wouldn't change for another year and a half. As of today (3/18), that has proven to be exactly right. We're so grateful for his guidance and highly recommend him to anyone looking for a knowledgeable, trustworthy loan officer!

I would first like to apologize to Rosella for taking so long to write this review, but we have…read morebeen so busy working on our new house that you were so helpful in getting us, we haven't had time. Rosella was just the best "Mortgage Mom" anybody could ask for. She did everything in her power to get us the best first-time program and best rate we could. she made sure to put us on the right track to save so we would have the money we would need for closing. I'm not sure what other reviewers are talking about, but my wife and I had a million questions and every single one was answered in a timely manner with pinpoint accuracy. This is a very important factor as a first time home buyer and Rosella made us feel really comfortable with the entire process. And lets not forget Paul at the front desk. He has to be the nicest guy I have ever met. He made sure that if Rosella was with another client, he would get her our question or concern or message right away and have an answer for us in what seemed to be minutes. If or when we decide to purchase another home, Rosella will be our first call. Thank you for everything..................

Andrew is the best loan officer I have ever come across with several years of careful research and…read moredozens of interviews. He is exceptionally knowledgeable, articulate, responsive, and just excellent at his profession. We will always come to Leader because of Andrew M.

Great bank very friendly wonderful bank to deal with pumping more satisfied thank youread more

Rob and Nancy- the dynamic duo! I had a complex scenario where I was moving from a multi-family to…read morea single-family home. Rob was able to work closely with me to provide guidance, support, and a very competitive rate. The clear and prompt communication sets this team apart. We look forward to working with Rob and Nancy again in the near future!

Attempted to set up an initial call. Used his website which had an automated "chat bot" asking me…read morebasic questions ("is this a refinance? what is the value of the home?"). The bot asked me for a phone number and a time to call. I gave it this morning at 9am. No one called. So I emailed and asked if a human, not a chatbot, could reschedule. Apparently Rob replied and apologised and asked me for several times today to talk. I told him 11am was open, and he confirmed he would call at 11am. He also took my phone number again (I guess his chatbot didn't actually record it, so beware if you use that system). 11am rolls around, no call. After ten minutes I email again asking if anyone was going to call, no response. Been 30 minutes, and I think this is a pretty poor sign. I'll be working with other mortgage brokers moving forward. I'm flexible on my schedule, but to not even attempt to contact your potential customer to let them know you can't call? Why bother scheduling in the first place? Wasting someone's time is about the worst first look you can do. Doing it twice in a row on the same morning? Not great.

I'm so glad I hired Flyhomes for my home purchase. Emily Tian is my agent. She has a great sense of…read moreresponsibility and always prioritizes my interest. From searching to closing, she was on top of everything, which made my buying experience worry-free and efficient. She also has good patience while educating me on real estate knowledge and interacting with the challenging seller's agent. I also wanted to give her a big round of applause for getting everything done in a timely fashion before the massive outbreak of COVID-19. All in all, the whole buying process could not be smoother! The other thing I need to mention is that, even though I didn't get to utilize, Flyhomes could put in cash offers for buyers so the mid-class get a chance to compete with the cash buyers.

Big thanks to Erica Yang and the team! This is the first home for us, and we get it with the first…read moreoffer we make! I literally knew nothing about how to buy a house when starting working with Flyhomes two months ago, and the team helped me get familiar with everything step by step.

Mike Rice is a great mortgage broker. No BS! He was able to get me closed in 30 days, exciting for…read moreus as this was my first home purchase. I would highly recommend, & use him again when/if we decide to remortgage, etc. etc... Thanks Mike!

Mike is a client of mine, he's been in the business 15 years so he's seen it all and can help you…read more I you want a local lender with competitive rates AND you want your loan to close on time then read the other great reviews he has and call him.