Salem Five is one of the best in the area. They do not sell off their mortgages to some clowns from…read moreanother state. They service their own accounts. They will actually call you if something is wrong to help fix it. Try that with Bank of America or the others.

I have my mortgage through Salem Five. They were great to work with throughout the lending…read moreprocess. However, I have had multiple issues trying to pay my mortgage. It should not take five trips to the website and multiple calls to the Call Center to make a monthly payment. First, their website link to pay online does not work. You cannot be logged into your account and have to go off their generic site. Finally, I am able to make a payment on 12/5. It should process within 1-2 days. It does not process at all and on 12/12, there is a note saying they could not locate the account. The same account that I have used to make all my payments in the past. My bank received no attempts to debit the money. Now, I have no way to guarantee my payment arrives to them in time to avoid being late. I had to make the payment through my bank, whom I can trust NOT Salem Five. I have never had more trouble trying to pay a bill that will impact my credit so severely if it is late. If I could switch my mortgage company, I would.

Garett and his team at Fairway have gone above and beyond to make sure we were able to understand…read morethe loan process as first time home-buyers. Garett was readily available to answer any questions and always made sure we understood the process clearly. As first time home buyers this can be a daunting and overwhelming process and we were always met with patience and a lighthearted conversation whenever a question would arise. Thanks to Garett and his team at Fairway we were able to secure a mortgage in a very quick and painless way. We are so thankful the extra time Garett put in for us and recommend him highly.

Province Mortgage is excellent! After having some subpar experiences with other mortgage brokers…read morewho refused to work with us because we weren't buying in the next few months, we were referred to John Faria at Province Mortgage by our realtor. John immediately took the opportunity to work with my wife and I to reach our goals. We set some pretty aggressive savings goals over a year period to get the loan product that we wanted. After a year we hit our goals after John checked in and offered advice every month. He truly puts his customers first and goes above and beyond to provide a great experience. I'm happy to have created a life long partnership with John and will continue to use him in the future on new loans and refi's.

I would gladly recommend John and his team to anyone looking to buy or refinance. He also helped my…read morefather years ago and is now helping a cousin. He truly makes you feel comfortable and at ease with the process. I was intimidated about the process and a little nervous being a first time home buyer in all. John made us feel totally comfortable and treated as if I was a star client. He was always available when I needed him and he worked very hard to get everything into place for us. He has a team that crosses every T and dots every I. I cannot imagine handling a loan any other way and I look forward to referring anyone I know!

I'm extremely impressed by the NACA program. Their workshops are thorough, educational and helped…read moreme understand what it takes to become a homeowner. My counselor is extremely helpful, quick to respond, and great at communicating. I'm looking forward to becoming a homeowner one day, but only by doing it the right way and making sure I live within my means. The NACA program ensures I own a home the right way! I highly recommend this program!

Extremely disappointing experience -- accountability matters…read more Our experience with NACA has been incredibly frustrating and disappointing. We entered the program in good faith, followed the instructions provided to us, and relied on information given directly by NACA's team while navigating the home-buying process. Unfortunately, we later discovered that information we were given was incorrect. This was not an error on our part. We followed the guidance provided by NACA, and we are now dealing with the consequences of information that their team gave us. Mistakes can happen. What matters is how an organization responds when its mistake has a real impact on the people who trusted them. We reached out to management directly to explain what happened, request accountability, and ask for a fair resolution. Our initial email went unanswered. We subsequently followed up because we should not have to repeatedly chase an organization for a response regarding an issue caused by its own team. That is what has been most disappointing about this experience. When you're dealing with something as significant as purchasing a home, you need accurate information, clear communication, and accountability. If your team provides incorrect guidance, the customer should not be left holding the bag. We are intentionally not putting every detail of the situation in a public review because we are still attempting to resolve the matter directly and professionally. However, prospective NACA participants should absolutely be aware of our experience. My advice: document every conversation, get important information in writing, ask questions when something doesn't seem clear, and do not assume that information provided verbally is accurate without verifying it. We sincerely hope NACA chooses to take responsibility, address the consequences of its error, and provide us with a fair resolution. Right now, however, we feel let down by an organization we trusted during one of the most important financial decisions of our lives.

I couldn't be happier with Inteckna Mortgage. Barry Wyllie and his team made the entire process…read morepainless and easy for me. Working with them felt like I was dealing with a family friend rather than just some mortgage company. My brother and sister are planning on buying houses this fall and I have already recommended Inteckna Mortgage to them.

I recently closed a on 2 family and the Fairway team did an impeccable job guiding me through the…read moreprocess, start to finish. I had traditional financing and got a great rate, and they found wonderful loan programs, allowing me to keep some capital for renovations. My transaction was seamless even with a legal name change in the middle! I am a Realtor and will continue to recommend them to my clients as well!

After about a year and then some hunting in this miserable housing market, my wife and I were about…read moreready to give up and just keep renting for eternity. We had tried working with several buyers' agents who, after a pleasant initial consultation, signed us up for their automatic MLS emails and called it a day, or sellers agents who maybe were just doing their job when they said "we have, like, 25 interested buyers so bid high" or "maybe if you waived the home inspection clause you'd be more competitive!" No thanks. Our mortgage folks suggested that we get in touch with John Yemma of The Yemma Group. I'm writing this from the couch in our new house we bought thanks to John and his colleague Nate, so that should tell you how the rest of this review will go. From the outset, John and Nate were professional, thorough, and, best of all, honest. At no point did they force our hand - they'd spend the day running from East Boston to Neponset and back with us and never once tried to jam through a sale. They both value relationships - which paid huge dividends when it came time to put in an offer. Case in point, I firmly believe the house we ended up buying would not actually be ours today had John and Nate not formed a strong working relationship with the sellers agent...who turned out to have been the same agent on a house we lost out on only a few months prior. And even when we were on the losing end of a a competitive bid situation, The Yemma Group folks always got to the bottom of what would've made a deal go through, so we understood how to play our cards the next time around. We would especially point out John and Nate's collective real estate prowess. At each open house or follow up appointment, John and Nate would take the time to go through each home in detail - pointing out flaws and areas of concern with an inspector's eye. So, in sum, if you are struggling to find the right home for you and your family - reach in The Yemma Group's direction. They'll cut through the noise and find you somewhere epic.

Just this March I decided I was ready to be a condo/apartment owner. As a first-time buyer I…read moredidn't know what I was doing AT ALL. I found Nate at The Yemma Group just through online research. I was pleasantly surprised by Nate's responsiveness via email as I had emailed a few real estate firms with no individual response. After my first visit to the office I knew I wanted to work with Nate! Nate walked me through every detailed step of the buying process before we even went to our fist open house. We ended up finding a condo quicker than expected and we had to get all our ducks in a row in less than 24 hours to get the offer in on time. Nate got the offer in with time to spare! With Nate's excellent communication and real estate skills I would never use another agent in Boston! Nate and the Yemma Group also connected me with a great real estate attorney and mortgage company, making the the entire buying process a piece of cake! I could not be happier with my new condo and the great service Nate and the Yemma Group provided me with. They will be my first and only call the next time I purchase a property!

Last year, I had decided to retain a real estate agent and Lori Poirier came to my house to meet me…read moreand discuss real estate and the new-fast moving market. She examined my house and was so pleasant and accommodative. She gave me all kinds of ideas and incentives. At that time the market was red-hot but I was not ready because the timing was off for me. She never pushed me nor did she try and use any sales pitch that I would make a hasty decision. She truly understood my position with true compassion. I would definitely recommend her and know that when I am ready I would retain her definitely. Her qualities are down-to-earth nature (a real true person), pleasant, knows her job well, honesty, trustworthy, availability a plus, a real conscientious moral real estate agent.

I listed my home with Lori. What I originally loved was that prior to us deciding to sell, we…read moreasked if she would take us out to look at properties to help us decide. It took us over a year to decide and during that time, she was always available to answer our questions, show us homes and whatever else we needed. When we decided to finally list, of course - no brainer, we went with Lori. She sold our house super fast, gave great advise on staging, what projects we should do and not do and then she helped us find a home! All-in-all, a pleasurable experience and I am glad we did it. She negotiated on both deals and did an excellent job. Her strengths are her work ethic and honesty.