I did not have the best experience here. My mortgage officer started out wonderful. He realized I…read morecould refinance on my condo and this was the first step in getting me a new home. The plan was that I was going to refinace my current home and then find a new home and rent the old home out. I was told I could do that. After refinacing I made an offer on a place. I was told I was on track for the mtg. only to find on the very last day... that I was not. The refinace had doomed the deal. I don't have confidence my mortgage broker had actually looked into any of it and simply thought he would be able to make it work.

No words would be enough to describe my experience with Mortgage Master especially with Timothy…read moreKeator & Kelli Lachapalle! They went above and beyond to help us close our loan on time & made the entire process as stress free as possible. We approached Tim with a very tight timeline & he delivered on time. The team was always available to answer all of our questions (especially as first time home buyers!) & were always on top of all the paper work. We are incredibly appreciative of everything the team did for us & highly recommend working with them!

UPDATE for Jason and the team at Guaranteed Rate. With the rates dropping to historically low…read morepercentages, I knew exactly who to call to see if a refinance was the right move for me. Jason broke down all the options in front of me and helped me make the right decision for me. I originally worked with Jason on my first mortgage on the house when he was with Mortgage Master. I stuck with Jason because he is the definition of professional. Jason and his team at Guaranteed Rate ensured that I was up to date through every step of the process. They always had time for a phone call or email whenever I had questions. They gathered exactly what underwriting would need to approve and got my refinance approved with 0 complications. I am now saving a great chunk of money per year that I can use to create even better financial stability in my world. All of this is due to Jason and his team treating every client like family. Thank you as always Jason. You are a master of your craft and a true asset to the company. Best regards, Brian

I have refinanced my mortgage several times before with different lenders, and it has always been a…read moresmooth and seamless experience. I wish I could say that about my experience of Jason Evans and his team. Unfortunately it has been tedious, time consuming beyond belief (closing should have happened weeks ago), constant excuses and stalling tactics. . . Documents signed needing to be resubmitted because they couldn't work within their own timeframes and had expired etc etc. Zero customer service.

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

0n each occasion I had dealings with bank personnel at Walpole Bank I was treated courtiously and…read morepromptly.

Excellent service and friendly associates. I have been banking here for years and will continue to…read moredo so

We have since left the Bank of Canton!! Only responding because it came to our inbox, and as…read moreexpected, we were appalled by your response. Management tip for you; Instead of spending your time trying to discredit our review and others ... why don't you try putting your energy into changing the culture at your bank!

Love Bank of Canton! I have never had a problem with their services and I've been banking with them…read moresince 2005. This location has a very convenient drive through ATM as well as the traditional drive through teller. Also, there is plenty of parking in the back lot. The interior is also quite charming. Service is always friendly and helpful. They have convenient Saturday morning hours, but it can get busy during this time. Overall, however, I am very satisfied customer.