Poli Mortgage Group came highly recommended to us. It was possible they were just talking about…read moreChip, who is the owner. We reached out to remortgage our home (with such good rates right now!) and have barely received a coherent response. The first time we asked for 4 different scenarios (15 year, 30 year, etc) and the email we got only outlined one. The second time we asked for someone else, and he called back with follow up questions, then sent back an email. No grammar, no formatting (something that should be sent in a table is sent in a spaced out in a document that's impossible to read). I work at a IT finance consulting firm. When we send quotes to our clients, it's sent in a formatted excel doc or in a portal that they can access all the information. Our rates weren't as good as the friend who recommended us, which I understand is sometimes the circumstance, but the email's we've received have felt like no one is paying any attention. I want someone who's going to listen to our needs and hit the details right!

Great experience. We did re-finance with Poli group. Initially, we called several loan officers…read morefor the re-finance rates, among which Poli has the best rate at 15 years fixed. So we started the business with them. The closing was extremely fast. It took us only 23 days to close!! I was told that they lock the rate for 25 days, which is probably why the rate is lower as longer locking period would require a higher cost and you have to pay for it, either through closing fee or a higher interest rate. But this locking period is enough for re-fin since their process is very fast. They did say that if for some unfortunate reason the process does not close within 25 days due to their issue, they will extend it for a longer locking period. We did not go through that pain and was able to close with 25 days! Overall, it was a great experience for us. We highly recommend Poli Mortgage Group and will definitely be back again when doing another loan.

Andrew is the best loan officer I have ever come across with several years of careful research and…read moredozens of interviews. He is exceptionally knowledgeable, articulate, responsive, and just excellent at his profession. We will always come to Leader because of Andrew M.

Great bank very friendly wonderful bank to deal with pumping more satisfied thank youread more

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

My partner and I are first time home buyers and our experience with Robbie Reutzel was great. We…read moreworked with him from November 2020 to June 2021. We got an offer accepted in April and closed in June. Rob was a very responsive and punctual agent. Scheduling open houses and private showings with Rob was very smooth, sometimes we went to a few properties in one day. Rob's feedback to properties were very honest and as first time home buyer's we would have missed those aspect if he had not mentioned it. There was a property with a major tilt and Rob pointed it out...it was making us dizzy. It was great having Rob to help answer our questions about the roof, the heater, water boiler, septic tank age and so much more. He would also provide comps of similar properties that sold recently in the area. Overall, we had a great experience with Robbie and would highly recommend him.

Has gone way down hill since they changed from Randolph Savings Bank, but now they are merging with…read moreAbington, it will be worse. Abington bank is horrible. The staff is incompetent and rude, and management blames the customers for its stupidity. I requested my debit card be sent to the branch, due to a problem with my mailbox at home. " Supposidly" no problem and they would make an exception. Fast forward, they didnt know what happened to my card turns out they sent it home anyway. The teller heard it and the branch manager, Christine closed my account there without any warning. I hope they all go under. Horrible! Stay away

Becoming a first time home buyer can be extremely stressful. I felt completely lost and had no idea…read morewhere to start when searching for a mortgage lender. During my initial conversation with Minh Cao he explained everything in great detail. He made the complex mortgage approval process seem easy and educated me on any roadblocks that may occur. Minh Cao is cooperative, thorough, and willing to listen and work with you to understand your needs and financial situation. He was available whenever I needed him. I could not imagine going through this process without his guidance and financial advice.

Jason provided absolutely unprecedented service during our home search in the very competitive…read moreBoston area market. To be honest, I feel it is very difficult to find professionals in any industry that pride themselves on true customer service. There always seems to be too long a delay between emails or phone calls, or perhaps a missed appointment. This is most certainly not the case with Jason. He picked up the phone just about every single time we called, 7 days a week. The reality of this housing market is that such responsiveness is necessary and can be the difference between getting a house or losing one. Jason moved quickly and efficiently on each home we put an offer on, and when we finally had one stick (others were lost to inspection issues and bidding wars), the process was easy. Jason's crew stepped in and ensured all our documents were ready for the underwriter so that the loan commitment would be swift. Sure enough, it was. I almost couldn't believe it. We have a somewhat complex financial situation with a business, another property, etc, but they handled everything with ease and offered us a number of packages with closing credits or a lower interest rate; this choice of options was great. Perhaps most importantly, everything Jason said would happen, happened, in a good way. He told us everything up front and followed through on his word. I know I sound like Mortgage Master hired me for this (they didn't), but I want to scream from the rooftops about how amazing they were. You truly need someone like Jason on your side in this cutthroat real estate market. You will be glad you went with him over another bank or mortgage company in the area.

I have refinanced my mortgage several times before with different lenders, and it has always been a…read moresmooth and seamless experience. I wish I could say that about my experience of Jason Evans and his team. Unfortunately it has been tedious, time consuming beyond belief (closing should have happened weeks ago), constant excuses and stalling tactics. . . Documents signed needing to be resubmitted because they couldn't work within their own timeframes and had expired etc etc. Zero customer service.

My boyfriend and I applied for our first mortgage through Sam. He talked us through the process…read moreand made it easy and manageable. Sam was very responsive and explained each step along the way. Since purchasing our home, he has also been available for any follow up questions we've had. I highly recommend Sam and Boston Mortgage Solutions

Worst experience I've ever had. These people might be criminals. I have reported them to the better…read moreBusiness bureau and I'm trying to find out where else. They tacked on tons of bogus fees and long story short, we almost lost our dream house.

I have been an Abington Bank customer for almost 15 years. This branch in particular has never done…read moreanything to help me. I do not recommend doing any of your banking here. I will no longer be doing any business with them. Terrible customer service.

Love the personal service that Abington Bank provides! If you are from Abington and DON'T do your…read morebanking with them, you are doing yourself a disservice.