Terrific tailor, exquisite taste and workmanship. We were so lucky to have been referred her…read moreservices.

Thanks to Yelp, I was able to find Christine, who use to make her own wedding dresses. These days,…read moreshe works out of her home doing alterations for us! She is just a phone call away! I suspect the number listed is also her personal phone number. She was very accommodating and very flexible, which was very helpful with my schedule. I came back about a hand full of times for my satin wedding dress, as I had to take in the bust, waist, and hem the dress. I also had her restructure my neck line (strapless) to adjust to my removable sleeves as they were quite long. I initially also had the designer restructure my neck line as I didn't like the pointy edges of my strapless dress and subsequently had the designer round out my line. Christine took it in some more and continued to round them to attach my sleeves so they wouldn't drape down so low on my arms. Although the process was a bit nerve wrecking, she did a wonderful job. She also showed me various bustles and was very knowledgeable. Despite choosing one, she gave me two options when I picked up my final dress, which was very nice. She is very reasonable priced, given that she has low overhead working in a small cramped space of her home. I was quoted elsewhere for about 5x the price. So I was very pleased to say the least. I have since recommended her to my sister.

My first time using the wash and fold here Staff is very polite and helpful Seems to be family run…read morebusiness I will use them in future FIVE STARS! Thank you Chris H.

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

He told me pick up date as August 11th for my WEDDING dress, then I show up on the 11th and he has…read morea sign up that he's on vacation until the 26th. I triple check my slip that does in fact say the 11th, never got any communication about this. Now that he's finally back he's not able to accommodate my schedule for pick up so I need to send my mom to pick it up and just hope that he did a decent job. I would never recommend this service to anyone. What a waste of time I could have spent with a quality tailor.

Awful quality and customer service. I paid $43 ($28 zipper replacement + $15 expediting fee) to…read morehave Nam replace my girlfriends zipper on a dress. After she zipped it up for the first time, the zipper broke and the dress was brought back to have it fixed and Nam said that the dress was too tight for my girlfriend, which was the reason why the zipper broke in the first place. We were promised to pick up the dress with a new zipper on Thursday (4/20) but even though we arrived on a Saturday (4/23), it was still not ready. We then came back around 4 PM on the same day and then attempted to pick up the dress but then Nam said he wanted to see my girlfriend wear the dress to see if there's any issues. After he saw her wear the dress, he again mentioned that the dress was too tight even though she was able to successfully zip it up with no issues and started arguing with my gf that it's not his problem that the dress doesn't fit and he won't fix it again because he's losing money (I was taken aback here). I highly recommend anyone that's looking for a decent tailor to skip this place. Nam lacks any sort of customer service skills and seems to be a mess in terms of organization and keeping promises of when to pick up garments. I will NEVER come here again and if you read the other 1 star reviews on this page, you'll see the exact same issue with Nam. He uses cheap quality zippers and blames the customer for his issues.

I'm so short I bring all my pants here to be hemmed; they do great work! I've also done my dry…read morecleaning here; no complaints!

I went to brite cleaners on a whim because it was near my apartment and I needed two things…read moretailored for my bachelorette party earlier this year. This place is great! They tailored my jumpsuits quickly and at a great price. Recently brought my wedding dress there to be cleaned and packaged. Definitely would recommend! Will always go back for any more tailoring or dry cleaning needs I have.

This place seems to have a lot of potential but I'm fully shocked an disappointed from my recent…read moreencounter. I had clothes and bedding picked up from my house. I didn't hear from them for 2 days (I thought it was a 24 hour service). I called and was told it was bc my card didn't go thru; made sense bc I had lost my card. It was now Saturday and my stuff was waiting around bc they did not make me aware of the issue. I was told it would all be delivered Monday. I showed up to grab it myself bc I needed my bedding. I was then told my comforter wasn't ready and would be delivered a week from the drop off (I didn't order any special service for it). I get home and my comforter was in the bag... I have no idea what they were gonna deliver next week. I open up the comforter and it has bleach stains on it. Brand new comforter is ruined, time wasted, super frustrating. ~~ Update: They paid for me to pickup a new comforter at Target & refunded my original wash cost. Part of the issue was that I didn't have the correct colored bags at pickup. They may be more 'dependable' when the system is understood and followed

Wonderful staff, an excellent tailor and quick service. The location can be a pain but so is…read moreeverything about East Milton Square.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

they did amazing work! not only were my alterations perfect, the communication and customer service…read morewere top notch as well. I would definitely recommend them and plan on using them again in the future! (:

I recently needed a pair of jeans hemmed quickly, as I was heading out of town. They were able to…read moreget the jeans hemmed within two days, and at a very reasonable price. Then, when I had a scheduling conflict, they offered to open the shop after hours so I could pick up the jeans the night before my trip. She also kept the original hem-my jeans look like the original. This is rare and exceptional customer service. I will send my friends and will only use Cottage for all services going forward. Thank you!