We contracted 3 drivers and all our volunteers and customers raved at the their professionalism, responsiveness, customer service, and friendliness! We were very pleased with GTS's service and the cleanliness of the shuttles themselves! read more

We booked a charter bus for our students, and everything went perfectly--the driver was on time, and we all had a great experience. A big thank you to Shirley for all her help! read more

GTS Charter stands out in a very, very crowded field. And their driver, Adolfo, was first-class. I needed a reliable, punctual service to drive roundtrip, two hours each way to and from Santa Barbara, with a sizeable wait in between, and they could not have been more reliable or accommodating. And you won't beat their price. I cannot recommend them more positively. Thanks, GTS Charter and Adolfo!! read more

Super happy with GTS Charter - the drive around Sierra Madre for the wisteria festival was efficient and the bus was well cared for.... but I was super bummed when I returned home and realized somewhere in the day I had lost my wallet.  However, someone found it during the bus cleaning and turned it over to management, who found my business card, called me, and then mailed me my wallet (since I live out of town).  I had more than $200 in there and was happy to see it was still there. Very friendly and kind of them and speaks to the integrity of the company. read more

GTS Charter was a 5-star experience. We have used them twice...for my daughter's Bat Mitzvah and then my son's Bar Mitzvah and both experiences were excellent. We rented the 35 seater buses and have been thrilled with the service from beginning to end. They were responsive, helpful, timely, professional. The service is great! The drivers have all been amazing and provided excellent customer service during the trip. I highly recommend GTS for all of your transportation needs! read more

I cannot recommend GTS Charter enough!!!!! We used them for our wedding day and they were ESSENTIAL to making our day go smoothly!!!!! Most of our guests were from out of town - and we relied entirely on GTS and couldn't be happier we did. Everyone was a pleasure to work with and we cannot recommend them enough!!!! read more

i needed to find a transportation charter during a during a difficult time after the passing of my husband. We had many out of state family and friends that required a charter. From the first request for quote to the end i received professional service. Shirley provided me with a quote that never 'changed' with last minute 'add-on's'. And her recommendations we're exactly what I needed. Our driver, Mary B., was an absolute professional and considerate. Everyone loved riding with her. She made effort to make sure we got as close to our multiple destinations as possible. I will always use and recommend GT read more

We had a VIP event on campus where we wanted to shuttle guests from the nearby hotel to campus, then from campus to events around town. I'd requested a few quotes from various charter companies and chose GTS a) The quote seemed inline with the other companies (those that actually answered) and because my co-worker has used GTS Charter for a few student events. I always prefer a tried and true testimonial when venturing into things I haven't dealt with before. Overall, the experience was positive and I'd probably use them again. We had a little bit of a rocky start but then ended on a high note. The best part about this company was that their customer service is available at all times and really fast to respond. All of the drivers were great about communicating through their cell phones (which you receive the night before) so even when there were small issues, they were instantly available to assure me and resolve the issue. For example, on one morning, we had rain which as you know causes CA drivers to go insane and traffic becomes a bear to get through. So the shuttle was late and stuck in some major traffic (possibly even behind an accident) in addition to morning rush hour. We wound up having to improvise ubering people to campus. I talked to the company and before our guests had arrived to campus, GTS already refunded our money for that run and to be extra sure, they corrected and reassured me by having the next shuttles arrive 30-45 minutes earlier than our call time for the rest of the day and the next day. The rest of our 3-day event went smoothly. All of the drivers were professional and drove safely. if we had slightly different tips for how to get to a location - they were flexible. I don't do events on that scale too often, but would use them again. They offer a variety of vehicle sizes to meet your needs. read more

They are so easy to work with, lovely staff, very helpful and responsive and awesome drivers. Highly recommend!

After reviewing several options in the area, I decided to move ahead in scheduling a shuttle service through GTS Charter for my son's wedding. I couldn't have been more pleased. The shuttle worked out wonderfully for our guests to/from the hotel, Adolfo was very pleasant and accommodating, and our guests were very appreciative of the comfort, cleanliness and pleasant experience. Thank you !! read more

This driver Andrew could not follow directions ran two red lights wrecklessly did not even make it 5 minutes in. Was not aware of anything and put many lives in danger. Horrible experience this driver should be fired immediately and never operate a vehicle for the sake of someones life read more

GTS Charter - Buses Near Me - Los Angeles, California

The service that GTS provided was perfect. We had a large group attending my daughter's college graduation. We were all picked up at my home. This took away all of the work and worry of driving heavy Los Angeles traffic. We were able to relax, conversate and catch up with loved ones. The professional and friendly driver dropped us almost at the front door which was great for the older family members. Our ride home was just as great, after a few hours out in the sun we were able to sit back and relax while our clean GTS bus got us back home safely. Definitely worth the price! read more

can't recommend enough. we had an unexpected funeral with less than a days notice, and serge and team were great in accommodating a bus large enough to bring us to the funeral, the cemetery, and back home. we didn't need to worry about a thing. shout out oliver for driving us around and putting up with the craziness all day. we really appreciated how calm and easy the process was. read more

GTS Charter handled shuttle service for our son's wedding. They were professional, flexible and completely easy to work with. Their shuttles were clean, smoke free and on time. I would not hesitate to use them again. read more

This is the second year in a row that we have contracted with GTS for multiple departures for a large number of volunteers to move them from a downtown LA venue to the airport. For the second year in a row, GTS knocked it out of the park with excellent communication, on time arrivals and departures, and polite and professional drivers. They definitely made us all look good to the volunteers! Thank you GTS! Can't wait to work with you again in the future! read more

I LOVE GTS Charter! We have used them several times for our fieldtrips over the past few years. They are always professional, timely and the service can't be beat. I love working with their schedulers, they are helpful, courteous and happy to help you. The drivers are great, too. Thank you, GTS Charter for helping us in so many ways over the years! read more

An incredible experience with GTS charter and Adolpho, our driver. Friendly, professional, always early, flexible when we had to make small tweaks to our itinerary. Thank you Adolpho for a wonderful experience!! read more

We chartered a bus to shuttle people to and from an offsite parking lot to our event. We have used GTS Charter every year for the past three years. We are very satisfied with their service, prices and drivers. Would highly recommend. read more

GTS charter has a wonderful planning team who was very responsive through out the process to all my questions. The driver was on time, was very kind and delivered on all services. The only reason for 4 instead of 5 stars is I heard some of guests complaining that the driver was going a bit too fast on Mandeville Canyon road and they got scarred and noxious. read more

My group, MOCA Projects Council, a fund raising group for MOCA emphasizing art education for school age children, hired GTS Charter bus company to take 44 of our members downtown. I was assured many times that the bus would arrive at a designated spot and be ready to leave at 10 am. After many calls to the company with assurance from them that the bus was "Running a little late," the bus never arrived. We have had other bad experiences with this company. DON'T HIRE THEM Helaine Blatt P.S. If anyone has a recommendation for a reliable company I'd love to hear it. Helaine Blatt read more

We have used GTS Charter for company events for about 3 times and we always end up receiving a Very Satisfactory service. Their rates are reasonable. Their drivers are commendable for being knowledgeable of routes and for driving safely. Their buses are neat and well-maintained. Office staff are outstanding, always on top of things, very organized, and efficient in following up matters. We will definitely use GTS Charter again. Highly recommended. read more

Had GTS take MUSYCA Children's Choir to a performance in Santa Barbara. The bus was clean, airconditioned. Driver Daniel was on time and very helpful loading and unloading things. Great experience! read more

I have used GTS Charter for 3 years in a row for various social events. The 32 passenger bus is always clean & well maintained (seat belts too)...the driver has always been excellent with our group members, as well as very professional. I highly recommend this company. read more

Hi I used your services this past Saturday Jan 14, 2017 and wanted to let you know everything worked out perfectly. This was a 60th birthday party with 42 adults and everyone had a great time. Lawana was pleasant and professional each time I spoke to her prior to the event and was very prompt in sending me the contracts. She answered all my questions completely. She couldn't have been nicer. Our driver was Marcus who also couldn't have been better. He arrived on time, even a little early and was a pleasure to have on our fun party tour. The bus was comfortable and clean. Overall we couldn't have asked for a better experience. Please feel free to add this to your reviews. I couldn't find the spot to do this. Thanks again and I will be happy to recommend your company. ML read more

I chartered a mini bus to take our group of 22 (mainly 10 year olds) to celebrate my daughter's birthday party at the El Capitan Theatre in Hollywood on 10/21/17. David was our driver and he was punctual, friendly, and professional. He was a joy. He let our kids blast their music on the ride all the way there and back and encouraged their singing. I was given a 34 passenger bus and it showed up clean and on time. It was comfortable seating, roomy, and fit all of our party perfectly. I was nervous when researching companies because I never chartered a bus before, but I appreciated GTS for being such a responsive company to work with right from the first contact. They really put my mind at ease when I contacted them multiple times via email and phone and they were always very prompt to answer all of my questions. Their pricing and agreement were also very straight forward and reasonable compared to other companies. I paid for 6 hours of service with no fuss and no hidden fees. Our entire party had a wonderful experience and I would definitely use this company again. read more

GTS Charter - Buses Near Me - Los Angeles, California

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I was pretty hesitant after reading some of the reviews on here but GTS was a great for our team outing. Alfredo was professional, on time and very flexible with picking up and dropping us off in multiple locations. Scheduling was easy and Daisy was great about following up. I'd definitely book with GTS again. read more

We reserved a bus for a trip from the Farmer's Market to a studio lot. The entire process working with GTS was fantastic! The reservation, billing, payment were all very easy but the best part was our driver Daniel. He arrived early, was very friendly, and most importantly a very safe driver. Many thanks to everyone! read more

I had a really good experience with GTS. They made booking and updating our booking super easy. Our driver, Daniel, arrived early and was in great spirits! He was friendly and always close by when we needed to go to different locations. The bus was clean and everything worked! I would recommend this service and use them again! read more

I am a wedding planner and had the pleasure of working with GTS Charter this past weekend. Our drivers Adam and Alfredo were very professional, on time, and a joy to work with. They kept me informed at all times and were accessible by cell phone all day. In the pre-planning process, I worked with Lawana and Jennifer and both ladies were very helpful and always very quick to respond. As a planner, I appreciate that more than ever! I couldn't be happier with the service GTS Charter provided and plan to refer them to many clients in the future. Thank you! read more

Had an amazing experience with GTS Charter for my wedding day transportation. The staff that helped me book was super accommodating to all of my changes I made leading up to the day, and was the most reasonably priced of all transportation vendors I looked into. The two drivers we had on the day of were absolutely AMAZING. They were SO friendly, on time, and did an amazing job making my guests feel welcome! Would definitely recommend for any transportation needs!! read more

Stay away! If I could rate them at 0 stars I would! Their service is unprofessional and unreliable. They single handedly caused our wedding to run 45 mins late and were the laughingstock of all the guests due to their unprofessional nature. Just some of the issues we encountered with their service: 1. Drivers asking passengers to use their GPS to get them to the location (which they knew ahead of time) 2. Drivers driving with the door open, only closing when the passenger alerted them to 3. Drivers making lewd comments/jokes to the passengers 4. Drivers have no idea where other shuttles contacted in the fleet were at any given time - and no help from dispatch 5. Drivers telling guests other shuttles were on their way, when they were NOT. This, plus not checking that the guests on the shuttle were part of the correct party caused major delays in the event read more

We utilized GTS Charter to run a shuttle service back and forth from a parking structure to our event in the LA Arts District. The sales staff were easy to work with, clear with their process and capabilities and all other communication. The driver, David, was hospitable and kept in contact with me the entire night with status of our guests. We secured the 24 passenger shuttle which was clean inside and out and in good condition. Professionals in their space, I would hire them again. read more

This is my second year using GTS Charter for a Congressional Retreat in Santa Monica. I cannot thank them enough for their impeccable customer service - they email right away and always answer and return phone calls. This was very important to us as we needed buses over a three-day period. Every driver was on time and friendly, and everyone in the office was fast, kind and willing to work with me on just about any issue that came up - Thanks GTS Charter for helping us make our retreat a success!! read more

Excellent. This is the 3rd company I've used in a year, and the best overall experience to date! Everyone was helpful and courteous and the prices are very competitive. The driver was early, he was very helpful and pleasant. The bus was clean and comfortable as well. Not to mention his driving skills were impressive, he had to maneuver a couple of tight turns and driveways. I highly recommend GTS and will use them again. read more

Looking for some personable and reliable transportation for an event, look no further... GTS is the right service for you!! I booked GTS Charter for my company holiday outing and the customer service was next level incredible. Our itinerary changed multiple times and Lawana Robinson was an actual, real life angel. Super quick to respond when I asked questions, friendly and kind demeanor, and detailed. As arranged, our driver arrived on-time (he was kind, funny, and gentlemanly). He made sure we made it to our multiple destinations stops on time (even a bit early). Would book this service again and recommend it to friends. Thank you again for getting us safely to and from our holiday excursions. read more

I am writing this letter about my experience with this transportation service I used for my wedding rehearsal 7/3/2014 and my wedding day 7/5/2014. NEVER EVER EVER USE THIS COMPANY! The following is what I wrote my cc to get my money back (I won, btw) Wedding Rehearsal 7/3/2014 The shuttle that showed up was NOT a 32-passenger shuttle, which I paid for and was confirmed that I would be receiving for this day. I ordered and paid for the 32-passenger shuttle to fit everyone in my wedding party in the same vehicle. My (now) husband and I treated everyone to dinner and drinks so I wanted to make sure we had a shuttle. The shuttle that showed up was a 25-passenger shuttle which forced me to kick 7 of my guests off the shuttle and drive themselves to the restaurant location. They were not able to participate in the drinks since they had to drink. I paid $100 per person at the restaurant and they were not able to take advantage of the drinks. I would have never ordered a shuttle if I couldn't have all my guests together. Wedding Day 7/5/2014 I had certain instructions to get my guests to my venue. The second stop - pick up guests at the Hampton Inn. This stop NEVER happened which forced guests to jump in their cars last minute and drive to the venue themselves. This defeated the purpose of having a shuttle and made my guests panic and almost miss me walking down the aisle at my wedding. 7/7/14 - I called and explained both situations to Simon, the manager of the company. He beyond apologized and assured me that this has never happened in the past, which is incorrect considering yelp reviews I have read. He told me he would call the dispatcher about 7/3 to verify they did send out the wrong size shuttle. He said he would track the GPS and confirm the driver never went to the second hotel, Hampton Inn on 7/5/2014. He said after looking into both issues he would call me back. 7/9/2014 - I tried calling Simon to follow up. Left message with employee, no call back ever happened. 7/10/2014 - I called the company, Simon wasn't at his desk. Left message with employee, never called back. 7/11/2014 - 12pm I called again, Simon was available to talk. I had to re-go over everything with him since he forgot about this. He said would call me back. 7/11/2014 - 4pm I called Simon again to follow up. He said he would refund me the money for 7/03/14 and it would take a few days. 7/12-7/20 I was on my honeymoon and didn't reach out 7/21/14 - Got back from my honeymoon and still no refund. I called and Simon wasn't available however Jeanette in accounting took the call. She explained they would never refund me for entire day of service. Simon wasn't there and she said there was nothing she could do. She suggested I should have had the driver make multiple rounds to the restaurant on 7/3 instead of telling some of my family members to take their own cars. Considering Jeannette did not know the schedule of the day I thought it was very unnecessary for her to make a comment like that. It would've set my event back by at least an hour or so and the whole event was only a few hours long to begin with. I told her I needed Simon to call me back first thing in the morning. 7/22/2014 - No word from Simon nor did he answer when I called 7/23/2014 - I called again to get a hold of Simon. He wasn't available and only Jeanette was who couldn't help me from the beginning. 7/24/2014 - Simon took my call and said he never promised me a refund of the full day. This was extremely frustrating since he was the one that came up with the refund amount. He said he would talk to the owner and get back to me about this however the owner was overseas and couldn't speak to me directly. 7/25/2014 No Communication from Simon or the owner. I tried calling however there was no answer. 7/28/2014 - I called to speak with Simon however he wasn't available. 7/29/2014 - I called and Jeanette answered. I asked her what the status was and she said I needed to speak with Simon and she didn't know the answer. However there was not way for me to get a hold of him 7/30/2014 - I called again (no one ever returned my call) and they said the refund was in the mail. I should have asked the amount. The next day I received a check for $30. I don't have any idea how they came up with that number. I still haven't cashed it since I am now going this route. 7/30/2014 - Simon answered my phone and said the owner approved the original amount that was promised back $456 and that they would put it in the mail that day. 8/7/2014 - I called to follow up with where the check is. Jeannette said it's still there since THEY DON'T HAVE A STAMP TO SEND THE CHECK. This was the last I had heard for them and when I contacted my cc about this. I am beyond exhausted and drained dealing with this company. Not only did they really mess up my wedding rehearsal and wedding day for me, they are very unresponsive read more

What an awful experience. I went through the whole process of getting a quote, giving them my full itinerary and contact information. Everything seemed great. After a full day of exchanging emails and thinking everything was taken care of, I got an email from someone who I hadn't spoken to before saying "Sorry, we are all booked for your date." It makes me think they just wanted my contact info and knew all along that they were booked for my date. A complete waste of time. read more

Terrible customer service. The woman on the phone did not know what she was talking about and was rude!

Our chartered bus driver was very inappropriate and unprofessional for our business charter. He spoke about how he was poorly paid, how he did not claim his tips (and how he hoped no one on the bus worked for the IRS). He went onto complain about poltics and shared how his children were punished. Nonstop, he talked the whole way from Downtown LA to the LAX Airport. He also would not let anyone in our group put their bags into the luggage compartment under the bus. HORRIBLE BUS DRIVER - AVOID AT ALL COSTS! read more

I wouldn't even give this place one star, however it wouldn't let me leave this blank. This company is the most unprofessional company I have ever come across. We used their shuttle service for our 4th of July wedding. It was a military wedding. The driver of the bus ( a short Hispanic man) was tipped by several people all night long by guests. At the end of the night the driver told my husband and I that he wanted more of a tip because he took his holiday off to drive us. Of course me being in my wedding dress and my husband in his military uniform we didn't have cash on us. He followed us in the hotel to get a $50 tip from my inlaws. A week later I noticed a charge on my card which I called about and was told a "tip". Wait, this man not only collected from people all night but also follows us into the Hyatt in Westlake to get even more of a tip and I have to pay him more?! I checked my contract and there was nothing on there that said this would happen. Simon the manager did nothing for me, swore he was refunding me the money in that moment and still two weeks later I've received nothing. I had to then call the credit card company to get my money back and they finally then sent me an invoice that they would refund it. I know my bank will take care of this but this company is not only scandalous but disgraceful. Any respectable company would refund the tip and even take care of some more of what you paid for the terrible experience. No one responds to calls or e mails here. Jeanette was always rude on the phone and never helped with anything. Save the headache and go somewhere else. Rant end. read more