Wheels Up Continues to provide outstanding service…read more We have been clients of Bill & company for the last 3 years and their service is consistent and 5 Luis was are driver to LAX and we had Luis last year good to see a familiar face. Communication is outstanding while booking and getting status texts of pick time including when driver is in route/arrived is very reassuring. Wheels Up Connection will be our go to for airport transportation should be yours too...

This car service is special because the drivers all have customer service skills above and beyond…read morenormal ride share services. They are always on time, communicate well and help you at drop off. This is an exceptional company. I am loyal to this team and always book with Wheels Up!

Unfortunately, my prior review of Edgar's service is outdated and no longer accurate. About a year…read moreago, I had previously contracted with Edgar to pick me up early in the morning for an early LAX flight. Not only did he not pick me up, nor answer my frantic calls, but made ZERO effort to explain what happened, let alone apologize. If I could give him zero stars, I would have.

I requested a quote from their web site's "contact us" about 4 or 5 maybe 6 days ago, no reply so I…read moremade other arrangements. It looks like they are still in business, go figure.

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

The nicest Happiest guy picked us up and was so interactive with my kiddos. It was a wonderful…read moreexperience. Great, save driver and then picked us up from the airport when we got home. Our flight was delayed then our baggage's were even later. Our original pickup time was 7:55pm and we didn't get to the shuttle until almost 11. Him knowing I was traveling with little ones he covered to let them come and wait in the van until our baggage's came. You don't find that kind of service anywhere!! Thank you so much Happy Shuttle and Rich!! We will definitely be hiring you the next time we travel. Oh yes and we were able to rent 3 car seats/boosters for the little ones as well. Easy to book On time Convenient Great communication Very personable Entertaining Great price Thanks from the whole Family!

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Great experience from first contact. Very responsive, clear communication and first rate service…read more First time using this service - used them for an early pickup from home to LAX. Driver arrived early and was at my house ready to go before we were. Second leg of our trip involved a late pick up at LAX to home. Driver was texting and waiting for us at the airport parking lot before we arrived- our flight was 30 minutes early. Overall, service was first rate. We will definitely use them again and we would recommend them to our friends and family. Sometimes we are skeptical of great Yelp reviews- but for us these Yelp reviews are well supported through our experience.

My family and I have used MASA a handful of times and, wow, absolute game changer! Waves used MAS…read moreto go to the airport and to take us to concerts. The last time I used this service, we had the pleasure of having Miguel as our driver. Miguel was prompt, communicated well, was kind and patient. And an absolute life-saver because there was no way i would have been able to drive myself home. Thank you, Miguel, for your friendly service and professionalism. Will be calling you again!

I hired Peter for a full day event for a surprise birthday and he was amazing. Super nice…read more Professional. All around great guy. He was on time, Communicative, and pricing was exactly what I was expecting. I will absolutely be using him again for the events I run

Still just as good as ever! As a woman who often travels alone, or with my elderly mother, Peter…read morehas been a godsend. He is prompt, professional, and communicative. His cars are wonderful, comfortable and safe. I feel so grateful that I found his business - he is always the first call I make when I know I will have to travel!

I have used Anthony airport shuttle a few times! They are…read moregreat, punctual, communication with their clients all the time. I would recommend this company to anyone that ask! Plan to use them for future travel.

Great experience with this these guys! The driver was friendly, punctual, and professional, and the…read morecar was clean and comfortable. Everything went smoothly from pickup to drop-off, making the airport trip stress-free. I'd definitely use them again!

Had an excellent experience renting their cybertruck for 2 days in Los Angeles. The owner delivered…read morethe vehicle right on time to the location I needed and thoroughly explained how to use the vehicle and the process etc. Overall it was smooth, easy and straightforward with no trouble. Arguably the best car rental experience I've had. Would highly recommend renting from this owner and is very trustworthy.

If I could leave zero stars, I would. This was by far the most unprofessional rental experience…read moreI've ever had. Jason was my main point of contact, and the communication throughout the entire experience was extremely poor. For someone responsible for managing a fleet of client vehicles, the lack of professionalism, responsiveness, and basic communication was unacceptable. Ultimately, I was charged $800 in a way that I believe was completely unjustified. Based on my experience, I would not trust this company or recommend doing business with them. If you're considering renting from them, save yourself the trouble and look elsewhere.

Booked a full day car service from Burbank airport to various LA stops and back to Burbank over…read morethe course of a single day, and Crown did a superb job. Our driver was warm and courteous, and a safe driver who knew his way around the city with confidence. We changed stops and added stops at will and our driver was patient, helpful and willing all the way. Communication thru Yelp to set up and coordinate was very easy, fully responsive and clear. Crown was also meaningfully less expensive than the quote received from another car service sourced thru work.

Amazing driver, amazing dispatch, amazing communication, quick responses, friendly team, responsive…read more- overall 5/5 stars! I'd use them again and again! You do get the name and phone number for your driver prior to arrival, mine arrived promptly and timely, and he was just a great guy! "Byron, I just wanted to reach out and personally thank you for a wonderful experience, and for being such a wonderful chauffeur for the kids prom event. We were very happy and lucky to have had you as our person for the event. The kids said you were a wonderful person, and we knew that at first meet, May 2nd, 2026! :) We hope you are having a great day. God bless you!"