I reached out to GTM for help with a small commercial build out. I explained in my first conversation, that it was my first buildout and what I was considering. I sent a simple sketch I made of my rough draft, using simple shapes I made using paint, very basic. I did not have a necessary building permit so there was urgency to submit drawings of the existing conditions first. Little did I know, those drawings, were final. I also inquired about lighting and design but time constraints did not allow the flexibility.
In retrospect, the initial permit and the buildout should have been two separate projects, but, they were combined together.
I do not recommend GTM for small commercial projects or first time build outs, they seem to deal with larger scale, higher price ranges. They gave minimum guidance, if any at all. While permitting is not their job, understanding client needs includes timelines, knowing where they are in the process, what other services might suit them, and actually speaking about them with instead of saying it's excluded and stopping there. I just don't connect. Inquiring about services shouldn't feel so short.. As I call other design groups to plan my lighting and finishes, they are asking more questions, (timeline, budget, recommendations.) There's no gatekeeping. None of these questions were asked by GTM. read more