It wasn't clear to me from the website or Yelp reviews what this place was, but I saw it had open…read morehours, and I had questions about pumping (determining flange sizing), and an appointment nearby, so I decided to drop in and see if they could help.
From what I can tell from my conversation with them and the interactions with other folks who came in the shop at the same time as me, this is primarily a breast pump rental place that also offers some classes, and lets you buy parts for the pumps they rent. It's not a general information center, which it kind of seemed like it was from the website and Yelp reviews. Don't come here if that's what you're looking for.
I came in, and explained my concern about average flange sizes not fitting me, and they told me not to worry about it until I have birth, because I'd know what flange size to get then (because I would be pumping then). I explained that I wanted to figure this out beforehand, because it'll affect what pump I can get, and I wanted to see if I can get a Spectra.
From what I can tell, this is a Medela shop. Because that's all that's on the walls, and once they found out that my work had a Medela pump, they insisted that I should also get a Medela pump, because they have flanges that work with everything, and I wouldn't have to get a second set for work (I already weighed the pros and cons, and I'm happy having a second set for work, but this didn't appear to phase them).
They also said that I couldn't possibly know my flange size before I start pumping, and I shouldn't pump until after the baby is born. They didn't want to sell me flanges if I didn't know what size I was. Which was fine, I didn't want to buy flanges, I just wanted to find out what size flange I am. But they don't handle figuring out sizing. Afaict, you have to know your size before you come in here.
My insurance covers a pump for me to own, but it can take a while to arrive, so I want to make sure I know my size before I order. I think that this is primarily a hospital-grade pump rental place, so it makes sense that they'd recommend I wait until after the baby is born, because then I can just rent from them. But that's not what I want to do.
I've rated four stars because it was nice that the salewoman was willing to field my questions, though her advice ended up being "get a Medela pump, and/or take one of our breast pumping 101 classes, inconveniently scheduled in the middle of the week in the middle of the workday, less than perfect for working mothers." Minus one star because it wasn't really clear from their website or any other literature I found that this wasn't a "Walk-in community resources on pumping/breastfeeding " place. TBH, I'm not sure such a place exists, which is sad :/