Walking into J Foss, is like walking into a candy store!!! Beautiful collection of high-end women's…read moreclothing!!! couldn't get enough of it!!! The lady who helped us(I wish I got her name) was so sweet and kind) I highly recommend this beautiful boutique to anyone who appreciates the finer things in life...

First off, I don't shop. I hate styles and trends, and I don't like hunting and gathering through…read morecheap crappy clothing. Second, I have a particular style in my head. It's a particular "platonic ideal" of what clothing should be like. Most stores don't fit this idea. However, I was casually walking through downtown Palo Alto and a display of unique clothing jumped out at me. This was J Foss, a wonderful store full of high quality, beautiful clothing with glorious style. Most importantly, the lady at the shop was extremely pleasant and helpful. She did what great small shop owners should do -- look you over, get excited that you're in their store, compliment your style and start bring you the new and interesting things that they "just got in". Her suggestions led me to purchase more than I would have without her help. The whole experience was very smooth and pleasant, and I will be going back there when I'm next in town.

Romi carries unique and funky clothes, jewelry and accessories from a variety of designers. I'm…read morealways guaranteed to find THE dress for a special occasion and can never leave the store empty-handed! The salespeople are always very attentive and helpful in finding the right size, fit and style for me. If they don't have an item in stock, they'll recommend another store that does. They will definitely go out of their way to help you. Don't miss out on the sales. You'll find some great pieces at a great price!

Staff are not friendly nor helpful. No one greeted or smiled. Owner needs to train or get people…read morewho want to work there. Walked in, vibe was bad and condescending (and what's with the dogs and dog carts in the store?). Plus they sell Izz-made stuff. No thanks.

Like other reviews that I have written, it is always a hit and miss when you go to any clothing…read moreoutlet store in which Nordstom fits into this category. As any shopper would know, it alls depends when you go and if the store has new merchasdise that has come in. This Rack overall for our latest experience was a solid four as my wife found a party dress for an upcoming wedding and interactions that I had with a female re-stocker was solid as I asked where I could find a particular clothing brand and she actually pointed out the area explaining it would be intermingled with final clearance merchandise.

Check your credit card statement. They had a "problem" with the register (or did they) and claimed…read moremy first charge didn't go through so they passed me off to another employee, who confirmed that the first charge did not go through. Of course, I checked my credit card statement and not really surprised to see that I was double charged. 10 stars for my credit card service rep who disputed it for me right away. The experience had a "sketchy" feel to it. If you are going to shop here, might be good to pay cash. Nordstrom Rack corporate accounting/fraud department may want to have a closer look at this store.

Christina Tran provided great service! She found the most amazing pair of vintage jeans for me!…read more The fit was amazing! I just need a petite because they were too long. I ordered them online. Christina is a miracle worker!

This review is long overdue - we first visited the Madewell store at Stanford Shopping Center back…read morein February, and we've been back several times since. I want to give a special shout-out to Teresa, the store manager, who made our first visit truly exceptional. My teen daughter was feeling shy and awkward walking in (shopping for jeans will do that), and let's be real - the last person she wanted style advice from was me. But Teresa was a total gem. She was friendly, approachable, and instantly put my daughter at ease. She listened carefully to what my daughter was looking for, then came back with a ton of great options. While my daughter was trying on jeans, Teresa even pulled some sale items for me (bonus points!). I honestly expected to walk out with maybe one thing, but we left with quite a haul - and it was 100% worth it. Teresa also let me know about Madewell's free alterations for rewards members, which I had somehow missed even though I've shopped there for years. The entire staff had Teresa's same energy - welcoming, enthusiastic, and genuinely helpful. Between the personalized service, quality of the clothes, and how good my daughter felt walking out, the experience was more than worth the money we spent. We need more shopping experiences like Madewell @ Stanford - where people make you feel good, not just about how you look, but how you're treated.

Amazing customer service! They actually took my Small Zipper Tote back! I explained that the gold…read morehardware was making the bag too heavy, and I couldn't carry it before or after I filled it up without excruciating shoulder pain. Even though their policy says bags can be returned within thirty days, they made an exception for me! I'm so happy! They gave me my three hundred bucks back, and there was no pressure to buy anything else instead. I bought the sportier version in mocha without the gold hardware. I like it so much more than the bougie bag! I'm not a fan of gold on my bags. I like the sporty and casual look so much more than the bougie look! So minimalist, so light!!

Oof, awkward. Recent customer service here needs self reflection. I've been a Cuyana fan since its…read moreearly online days when they were only in San Francisco, and both my husband and I have made substantial purchases both online and in store over the years. While I still like Cuyana products, the service in this location is disappointing. You're better off staying online if you can. The last time we were at the Stanford shopping center, we happened to see a sign outside Cuyana that said treats/drinks with Anton (Patisserie). So I excitedly thought why not drop in? We see a table at the back with several treats, and debate which ones to try. Just as I'm debating a second macaron to grab for my husband, the associate approaches us for the first time during our visit. She apparently was watching us from behind, visibly upset and worked up about how it's only ONE per person. Ok, chill, no need to speak like we're thieves or a nuisance -- especially because this is the first time you've bothered to interact with us at all during the visit without any acknowledgement or greeting upon us entering? Read the room. You obviously don't care about service but are worried about one too many treats for a couple of people just happy to be there and look around. Talk about being unwelcoming. What's the point of advertising treats when your customers don't even feel welcomed to enjoy them? And no we're not there "just for free stuff."

This is a gem of location!! I bought an amazing cashmere…read moresweater for my wife and mom They loved the quality and they loved the customer service they received at this location once they came to look for more. I would recommend friends and family to come to this location in Palo alto.

Beautiful boutique, not the decorations, but for the content. Every single piece is awesome, cozy,…read morethe fabrics are great, soft, everything is so flattering. My only but are the prices (yes, sweaters at $400 is not something I can normally afford). My friend and I told the girl at the store clearly that we just planned to browse and probably not buy anything (just to not make her waste her time trying to show us items we would not get). She was very nice and invited us to touch and try whatever we wanted...so we did until we arrived to the sales rack and...here there was my cute blue sweater waiting for me and 75% off original price. I was so happy to get one piece from this cool store. Instead of labels, they add super cute buttons. We also got complimentary Nespresso coffee which was a plus.

Such an unfriendly, indifferent staff. Did not say hello or…read moreanything the entire time I was there. Never would shop there! The staff at Hillsdale is so much better

Amazing customer service from Helen, Nazzi and Aileen. Helped me pick out the Perfect cruise…read morewardrobe. Amazing taste and happy cheerful and knowledgeable. Funnest time at a clothes Store. Thank you for helping me pick out the Best beautiful Pants, shorts, jeans and blouses and beautiful cover up. Feeling so pretty

Been shopping this location for almost 20 years! Quality of the products goes up and down. Back in…read morethe day, like 10 years ago, they actually used to have a lot more designer shoe options. Like I'm talking really expensive designer at a fraction of the cost. I haven't seen designer shoes at this location for years now. It's unfortunate because that was one of my favorite aspects of shopping here. Now the only "designer" items, if you can call it that, they carry, are Kate Spade and Dooney and Bourke bags (which are hilariously kept locked in a glass case). I've seen the random higher end like Tiffany's keychain and Valentino sunglasses. But you're hard pressed to find any high-end designer items at this location. They do have a fabulous home section, though. Pillows and towels and decorative knickknacks at this location. And they actually do carry some great decorative furniture pieces too. I get some great deals on clothing for my six-year-old daughter. If she needs new clothes, this is my first stop before Target. I would say for the most part, the store is kept as organized as it can be considering how much product they have to put out in the space they have. The fitting rooms could be cleaner. There's always balls of dust on the floors in the fitting rooms. They could stand to run a vacuum through there every morning. I have always found the staff to be pleasant. The only annoying thing is when you are checking out they consistently ask if you want to get the Marshalls/TJ Maxx credit card. And they think they are enticing you with 10% off your purchase if you join. But if you actually do your homework, you'll see that the interest on their company's credit card is outrageous - making that 10% off irrelevant. Don't fall for it unless you plan on paying off your purchase immediately. Otherwise getting their credit card is kind of a trap.

I had fun shopping in here today. I think, out of all the HomeGoods and Marshalls locations, in the…read moreSouth Bay, this particular location is the best one. They have a huge parking lot out front that is shared with other businesses in that strip mall. They also offer several handicap parking spots. Right when you walk in they had a clearance section where I found a Velvet Caviar phone accessories set for $16. That's quite a deal. Normally they are $99. I found a couple of cute St. Patrick's Day decorated plush cats. I got one for myself and one for my BFF. There selection of St. Patrick's Day, Valentine's Day and Easter decor and gifts is exceptional. They had a lovely selection of wrapping paper. I found a roll that had strawberries all over it. I had to get one of those. The checkout line was not bad. They had plenty of employees at the checkout which made the line move fast. Everything in the store is displayed so nice and is very organized. I definitely recommend shopping here.