All this place cares about is your money. Providers were late at every appointment, distracted…read moreduring appointments, and ended visits short but charged for full amount. AVOID AND BEWARE!

This Office is wondering because everyone is friendly. The Dr.Wesley Vanderark did my ear surgery…read moretoday. He is a great surgeon. They take lots of insurances. I'm going back next Tuesday to get my sutures out. A couple weeks and I should be able to repirece my ears. Love this Office and got my medication he prescribed today.

I took my stepfather for an eye surgery last week and we both had a very positive experience!!!…read more From start to finish! Everyone was very attentive, helpful and efficient. His surgeon was extremely nice, took the time to explain his procedure, the nurses and anesthesiologist were also very nice. As soon as his procedure was complete, the surgeon came to the waiting room to explain his procedure to me and then they called me back to post op to be with him. I highly recommend this facility!

We experienced this place as my husband needed sub-acute rehab. The experience was a disaster from…read morethe start until the day we left. Nursing staff were mixed in their performance. Some were great. Others complained they were overworked and one aid actually told us she was too busy to help. Social work staff never did what they tell you they will do. And PT makes determination as to Medical equipment needs upon discharge. They actually wanted my husband with chronic back issues to either sleep in a recliner, sleep on a couch, or have us buy a bed or move ours downstairs since he was incapable of climbing stairs at that time. I ended up working with the insurance company myself to get a hospital bed arranged. They were useless. Lastly, the medical director there changed many of my husband's meds and his dosages without consulting with his regular specialists. She really made a mess of his meds and left it that way for his primary care doctor to straighten out once he was discharged. Could not get out of there fast enough!

As junior seniors we live in an apartment in Messiah Village residential living area. We love it…read morehere. Staff people are great, food is good, and the swimming pool is great too. We would choose MV all over again. Living our best lives......

My husband went there after a knee operation and was 82. He developed a very serious UTI after…read morebeing put in a diaper and was not encouraged to eat his food. He was found one morning barely breathing with very low blood sugar and was sent to Holy Spirit Hospital and is not awake or responding- the outlook is very bad we are heartbroken. Encompass says they are short of people. We would like to sue. Carla Bender

I was astounded by the lack of care and communication from Encompass rehab. My mother-in-law was…read morerecovering there. Her surgeon had told her that she may need 2 months of rehab - well, Encompass discharged her after 2 weeks. My father in law and my husband repeatedly called and left messages for her caseworker, Autumn, and she didn't return their calls. They were trying to understand why she was being sent home so soon when she obviously was not fit or ready to be sent home safely. While she was at Encompass during those 2 weeks, she fell while she was under nurse supervision in 2 separate instances. One of those instances was the day before she was scheduled for discharge. It boggles my mind that she was such a fall risk, yet Encompass thought it was fine to send her home to her 71 year old husband to take care of her. At the very least, she should've gone to a sub-acute facility until she was recovered enough to go home. Encompass did not set up the hemi walker nor the transfer board that she desperately needed to keep her safe at home. My father in law was left alone with NONE of the necessary medical devices to take care of her properly nor safely. Autumn did finally reply about those devices - she told him that "she'd look into it" and he never heard from her again, nor did the walker or transfer board ever arrive. Luckily, the at-home-care nurse from an agency that was scheduled to check in arrived within 24 hours of discharge and that nurse was a god send. She saw how unsafe my mother in law was at home and she called an ambulance and had her taken to the ER. She told us that my mother in law should've NEVER been sent home in this condition and she would've refused to sign off on papers that the patient was safely able to be at home. She is now safe in the hospital, waiting to be sent to Hershey rehab. I had also called and left a message for Erin Anderson, the Director of Quality. I never heard back from her. That seems to be the pattern there - they let calls go to voicemail and never return them.

first of all, I was hit on the arm by a nurse who was trying to put a bandage in my head wound that…read moreI getting antibiotics 14 weeks for without latex gloves, and he smacked me in the hand and then he came into the room and accused my 83-year-old of little packages of goldfish crackers, seriously They never fired the guy who smacked me or the guy who accused my 83-year-old roommate of stealing goldfish crackers and they said they were going to ERIN is the person that you talk to for things like that and she didn't do anything like she promised

The worst health care I have ever seen. DO NOT send your loved one here. This place should be shut…read moredown immediately. They don't even deserve a one star review. They literally killed my significant others father for their "quality" care.