We had all three of our bathrooms remodeled along with our kitchen countertops, so this was a huge…read moreproject that lasted nearly two months. Throughout the entire process, Ben and Ivy were fantastic to work with. They were always responsive, communicative, and genuinely helpful every step of the way. No renovation of this size is ever completely stress-free, but they always addressed our questions and concerns quickly and worked hard to keep everything moving. What we appreciated most was their commitment to meeting our deadline so everything was finished before our family arrived from overseas. They went above and beyond to make that happen. The quality of the work turned out great, and we're so happy with our new bathrooms and kitchen. We highly recommend Ben, Ivy, and their team to anyone looking for a reliable, professional remodeling company.

After being approved for financing, we decided that we did not want to utilize the full loan…read moreamount. Throughout the process, we felt pressured to proceed with the maximum financing available. We also did not receive a detailed cost breakdown from Ben and had to ask to speak to someone else. He told us many times "sorry, this is good as I can do, it's a bundle deal", which made us uncomfortable feeling like he was hiding prices from us. After obtaining additional estimates from other contractors, we were advised that several of the smaller handyman-type items included in the proposal appeared to be significantly overpriced. As a result, we requested that those items be removed from the scope of work. However, despite removing multiple services, the overall project cost remained essentially unchanged, which further raised concerns. We ultimately decided to limit the project to repairing our shower pan leak. At that point, Nathan informed that the company could no longer do business with us. Unfortunately, this left us feeling that the focus was more on maximizing the project value than on addressing our actual needs as customers. We value transparency, clear communication, and flexibility when making significant home improvement decisions, and our experience did not reflect those expectations.

We chose Pacific Stone Creations to do our large kitchen, laundry room, fireplace, and outdoor BBQ…read morecountertop remodel. From the first meeting with Ben I felt confident that we made the right choice going with this company. I couldn't be happier with the outcome! From start to finish communication was 10/10! Response time with text/calls was minutes! The craftsmanship is 10/10! All the workers were punctual, polite, and professional. (Jose, Connor, and Michael's! .. thank you guys!) Ben made the whole process flow smoothly. We chose to do real stone and Ben called over to Arizona Tile and they had the stone slabs (6 total!) pulled out and waiting for us to view. I made several changes to the design [like changing drawers to cabinets, adding more pull outs...] and they accommodated all my requests without any hesitation. They even coordinated with Pacific Sales with our appliances and made that process stress-free for me. Our custom island is like a beautiful piece of furniture! Our custom vent hood looks exactly like the inspiration pic I provided them with. All the materials are top of the line and our kitchen now looks like a timeless masterpiece! I don't think these pictures do it justice but I'll post a few.

Ben from Pacific Stone came out to give me an estimate and he was on time and very professional. We…read moredecided to go with them as they were not only well priced, but also knowledgeable. Everything they said they would do, they did. This company is reliable, competitively priced, and the work exceeded our expectations! Cannot highly recommend enough!

Adam and Brittaney were great! They kept me informed through the entire process and answered all my…read morequestions! Pricing for everything fell well into my budget and they ensured that the cuts I asked for were made perfectly! Their team that did the install were very professional, kept my areas clean, and were not loud and noisy (work from home). For 4 bathrooms they were very timely in completion and did not rush to get in and out. I am overwhelming pleased with the work completed and my new counter tops are absolutely beautiful! Would recommend them for any work you may have!!!!

I've been looking for a while finally decided to re do our bathroom cabinets and countertops. We…read moremade an excellent choice. They were Reasonably priced and did great work . Thank you Adam, Britney and the installers. I don't know their name, but they did a great job. Thank you.