These guys saved our butts! The gentleman that came to help us was so polite, and despite the…read moredifficulty of our uhaul, he managed to get our door unlocked, and he was quick! I cant reccomend them enough. Great service in our time of need!

From the owner: Family owned and operated, customers well being always comes first. Hospitable. 24/7…read moreroadside,lockouts,tire changes,towing!

Wanted to charge me $380 service call plus $130 for a tire. Needless to say, I could not afford…read morethat and was left stranded on the side of the road with a blowout.

Had a tire blow out on Promaster in Chattanooga Phatbois…read morewas maybe 10 miles out told me he will be there in less than 30 min on a "Sunday night" ...all the other 24 hrs roadside assistance company's wanted to charge astronomical prices it was insane for about 30 mins of calls...until I reached Phatbois You know just from the phone call you got a person on the phone that's not trying to beat you out of extra money. Been in expedited trucking for 6 yrs and I will refer them to anyone

Piss poor app and customers service. Second time I have been fined 50.00 for not paying while the…read moreapp shows time remaining. This group is nothing more than thugs . I hate park mobile and omega sites will from now on use ticketed lots .

sign on brick wall says public parking, no signs at spaces indicating the need to pay. Total scamread more

Austin was a godsend! Quick response, friendly, and professional. An object on the road blew out…read moreour tire three hours earlier, and then our spare tire blew out leaving us stranded roadside. Not only did Tactical Towing load our vehicle onto the back of its bed and take it to our repair location of choice, but they also have extended cab trucks so that passengers can ride along with their vehicle. Our home was en route to where our vehicle was being repaired, so he dropped off my wife and son with our luggage, before traveling on. So grateful that they pay the extra insurance that they can, and are willing, to do what they did. While the tow was paid for through our insurance, his pricing is lower than other services but they offer more. No doubt they are the best value within a 100 mile radius. There was no better ending to a blown tire event.

Very pleased with them. He came quickly when I was stranded. I would highly recommend them.read more

We called Shackleford Towing last minute in a weekend night for an hour one way tow home. We had an…read moreexceptional experience, especially considering the circumstances. The entire staff were friendly and helpful. The owner even went out of his way to help us. They handled my my Jeep with care and helped us out by letting us ride in the truck with them to our house. Their prices were fair. I would use them again for any towing needs!

Our Rv stopped running and we called them. I told them the year engine size etc.... they quoted me…read moreminimum charge was 2 hours etc etc. The guy they sent was nice enough but said he couldn't help because my vehicle wasn't equipped for his code reader. Had zero ideas.... no diagnostics of any kind were done ... zero zilch nada. Still owed 371.00 for him to tell me he couldn't help if he could get codes.... he couldn't even find the code reader. I had to look it up and show him where it was ....wow. That's not a mechanic. Don't call these people. They are thieves. His reply to my review said I should update my equipment! Real professional!! UPdate YOURS