I watched an employee (older man with gray hair and beard) walk up to a customer in line and just…read moreabsolutely berate the poor guy for being in the "wrong line" and acted like the customer was stupid. The customer looked at me with disbelief and walked off. Then my turn was next. I had just purchased an item days earlier that was hundreds of dollars and didn't work right out of the box. I had my receipt with me. He would not exchange it or refund me. He said they had to ship my brand new item out for repair. I don't think I have ever seen such a rude and angry person allowed to deal with the public anywhere. I thought he was joking at first it was so bad.

The staff was very helpful for my needs. The value and selection for what I needed was on target.read more

I like the hardware store but the lack of a cohesive line system to check out is stressful. I stand…read morethere and wait for a cashier to open and people just stroll on past in front of me. They don't do lines well at all.

they suck are racist and ignore you as you ask for help closed the checkout as it was my…read moreturn.charged my credit card before that 2 times same checkout and i said hey,,,you chargred my credit card twice..she says too bad take it up with the bank..do not shop there go to tractor supply

Wonderful friendly customer service. Prices were fine with me. I went somewhere else and paid much…read moremore for the same thing. They have everything I need! Love it!

Decent selection and friendly help. Damariscotta prices. You can probably find what you're…read morelooking for here but you'll leave a few extra dollars behind.

Very inconsistent operating hours. Product selection is also inconsistent. Tried to get my propane…read morebottle filled last Saturday mid day and it was closed. Tried again today at 3:45 and it was closed again. Can't recommend shopping there.

Terrible experience with the owner, Rich Chadbourne. My company upgraded the entire store to LED…read morelights, and he has refused to pay us his out of pocket portion. DO NOT DO TRANSACTIONS WITH THIS COMPANY OR THIS INDIVIDUAL. We held up our part and upgraded the entire building. Not an honest man.

Pet department way overpriced. Had a longish conversation with the salesperson, bought a fish that…read morewas dead on the second day, when I phoned, I was told that fish needed driftwood to digest its food. When I said no one had told me that, the comment was "live and learn". Yes, I have learned to never do business there again. Worth the drive to do business elsewhere.

Everyone is nice and they have a great selection of stuff both in the regular hardware store and…read morethe pet center. They aquatics people are friendly and knowledgeable about fish care. They carry an impressively thorough assortment of fish stuff (including frozen food and driftwood), cat and dog stuff, and bird and rodent stuff for a small local store. The hardware store has beautiful live plants, a florist section, appliances, cleaning supplies, cold drinks, snacks, Sloggers brand boots, nice gardening gloves, etc. They can also apparently custom cut glass for you, which I haven't tried using yet but plan on it.

I absolutely hate having to purchase something at Hammond's in Boothbay. I do it only as a…read moreconvenience. When you enter this store you are never greeted, the numerous employees continue to look down at their desks, doing nothing of note. Someone has set up a rope system, absurd spacing and thick plexi-glass barriers making it even harder to do business here. The prospect of catching covid is equivalent to catching a good deal here. Even the cashier seems to have forgotten to smile or say thank you during my numerous visits there. Now, if it were reasonably priced, I could put up with all the cold shoulders, but, not surprisingly, it's not. I drive to Hancock lumber in Damariscotta and save $$$ and receive a welcome smile. I give Hammond's yard guys a 5 star rating but stay away from the sales office !

From the owner: Hammond Lumber Company is one of the largest independent lumber and building material suppliers in…read moreNew England. With 34 locations across Maine and New Hampshire, the Hammond Team is ready to serve you with quality building products, exceptional customer service and the knowledgeable experience of over 1200 employees. Be sure to see us for all your building needs including free estimating, design and drafting services, jobsite consulting, free delivery and more! We are dedicated to serving our local community of Boothbay Harbor and the surrounding areas.

Had everything we came for on a recent outing. Easy as can be, nothing to complain about. Also good…read moreand efficient service at the return desk.

I purchased a new LG washer and dryer and arranged for delivery, installation and removal of old…read moreappliances. Lowe's sent two young men who had no idea what they were doing, and when I used the washer for the first time, my entire basement flooded. Impossible to communicate with a human being since everything is now all online. A kind neighbor came over and had to buy a new hose connector to solve the problem.

I love a small business. The crew at Maine Hardware are reliable, dependable, and always helpful…read more This is my go to for all things paint, hardware, tools, and even household products and extras I didn't know I needed but certainly make my life on an island easier. And they deliver to the Bay Lines! Awesome store that truly embraces a thoughtful customer-focused experience. Thank you!!!

I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

We Have a "Sears" house, it is a family home purchased from the Sears catalog. We have been…read morerestoring and rebuilding this gem for over 20 years. Our first stop has always been Spears. The friendly knowledgeable staff, and the selection has long helped turn our Sears house to a Spears Home. Try Spears first, you will find competitive pricing, and an experience that you won't find at a box store

By far for me, the best hardware store in the Rockland area. The staff are ALL helpful and friendly…read moreand with a sense of humor. It's always my first choice for hardware related items. I would rather spend my money here, then any of the box stores around.