I brought in a desk lamp to have the switch repaired. It was only a couple years old but the switch…read morehad already broken despite minimal and gentle use. Brian replaced both the socket and the switch, and it now works even better than it did when it was brand new. I can't comment on pricing because I didn't get estimates from any other repair shops and I honestly have no idea what the going rate is, but I'm completely satisfied with the quality of workmanship and I'm confident this lamp will now outlive me. Do note that he is VERY popular and often has a long backlog of repairs. My lamp was ready for pickup about a month after I dropped it off.

Very nice owner who uses email for quotes/ suggestions & planning drop-off or pickup. Creates some…read morepretty unique lighting fixtures with recycled items as well.

Sad to write this after being a loyal customer to this business. Over looking Walmart across the…read morestreet to give this store my business. Tuesday, 5:15p and the store is closed!! I literally checked the store hours before heading over, a 17 minute ride to go to a closed store. Google search which is fast and reliable. They were dependable and reliable up until now. They are the only establishment under 30 minutes from my home that sells what I needed. Item is reasonably priced even though more expensive than Home Depot. Here again, giving my business to them!! These hardware stores are closing due to these competitors, yet they have no concern for the folks who chose them over the big box stores. Why would you go from convenient hours of 8a-6p for people who work. NOW, they are open weekdays for people who don't work!!! 9-5 known business hours yet they will be open for those who: a. Live local b. Work local c. People who don't work. I do not have the time to wait until Saturday for my need. I can order it in line and get it by Friday! Their website says "give us a call" number says person not available and beeps! So is that your number or is it not? Guessing games not my thing. This is the reason these types of stores are closing.

The employees at this store went above and beyond what would normally expected of them to help me…read morewith a very difficult situation. Outstanding service & support. Thank you to both of the men who helped me!

My friend and I went into Drillen True Value Hardware at 460 Cottage Road in South Portland, Maine…read more I was in the bolts and screws aisle, not quite finding what I needed. My (very) adult female friend told me she would ask an employee to assist. She went to the counter and asked the young man (with a reddish beard) at the cash register if someone could help us with the screws. The employee called out to another man working there, saying, "This woman needs help with a screw!" Then, laughing, he added in an equally loud voice, "You know what those are, don't you?" The two men laughed, as did the woman who was working the other cash register. Other customers witnessed this exchange. It was an ugly and humiliating display. It was deeply offensive and I'm unsure why a customer (female or male) would be treated that way. There are two things, however, that I am quite sure of. First, she and I, of course, will never enter this hardware store again. Second, we will not be timid about letting our friends and acquaintances in South Portland and neighboring Cape Elizabeth know how Drillen Hardware demeans women.

Not a big box hardware store just a fantastic locale store that has been around for years…read more Knowledgable and personable staff that go out of their way to make sure you have what you need and not more. My wife and I have never had a bad experience here and she grew up in Cape so has been a customer longer then I have. The staff goes out of it's way helping and educating kids who shop there too.

I love a small business. The crew at Maine Hardware are reliable, dependable, and always helpful…read more This is my go to for all things paint, hardware, tools, and even household products and extras I didn't know I needed but certainly make my life on an island easier. And they deliver to the Bay Lines! Awesome store that truly embraces a thoughtful customer-focused experience. Thank you!!!

I needed to make extra copies of keys as I am moving to a new apartment. Typically I make key…read morecopies at a Lowe's or Home Depot, but a friend mentioned this place so I had to come see it! First step in, I love it! Tons of people helping customers find what they are looking for. As soon as I walked in someone asked if they could help me with anything, and they quickly made my keys for me. I spent time picking out key covers and carabiners. I'm so glad someone told me about this place. It's much closer than driving to other larger stores and they had plenty of stuff! I also can't say enough good things about every one who works here.

Excellent selection of quality outdoor furniture. We have purchased from them twice. Both…read moreexperiences were exceptional from sales, furniture quality, customer service and delivery. There was no sales pressure and each salesperson spent a good deal of time with me. Yesterday, our outdoor furniture set was delivered/set up. This was done personally by the owners. I am very pleased with my experience and highly recommend!

They have a great selection of items, however, the staff including the owner really didn't give us…read morethe time of day when we visited on more than one occasion. We did make a rather large purchase, but as they are consistently unfriendly, so we won't return. They should take a look at their customer service. We went to another vendor and they were very, very welcoming.

I've been going to this store for many years off and on. If I'm doing a project and need a tool or…read moresoil quickly, because it's the closest one to my home. When I go in, I ask where something I need is located in the store and all I want is to just go make a decision and get in and out as quickly as possible. Usually a man/clerk will tag only and mansplain and second guess my choice, or ask me how I know what I need. Basically saying things that are extremely outdated and sexist. I've gone in and watched how male shoppers are treated and it's a whole different thing. If you bring it to the cashiers attention in hopes she will let management know and make a change that fits with this decade, you hear, they're just trying to be gentlemen, hun. If you're a woman that is capable and isn't a damsel in distress, you shouldn't go there. It's an absurd and incredibly upsetting experience.

Great service and selection. Much better than a big box store. Friendly staff who go out of their…read moreway to help.

I was in that store today looking for 2 different types of hooks for the house. I asked an…read moreemployee; A old man with a large gut, and he brought me to two sections of the store. In the second area he lingered a few feet behind me for a long time after I found the area I needed: which I noticed, thought was strange, and I got the sense that he was trying to be intimidating. Then another costumer needed help finding something so he walked a away for less than a minute. Then he returned & continued eyeballing me. Very obvious and intrusive. After I found what I needed I walked to the front, and when I passed him I said; "You watching me like a hawk?" His reply was "yeah". I've been followed around in stores before, and I really don't like being profiled. But he admitted what he was he was doing which is accusing someone of being a thief by de facto. I'm not a thief, and have never stolen from a business. I voiced my protest to the guy at the front of the store. I really don't like leaving reviews that are negative because it affects everyone there. But when there's a employee who acts like that I'm sure the business owner would want to be aware. I'm almost 50, have never stolen from a business, and really don't like being treated like that.

I absolutely love this place . It is like a trip back in time they have Everything you might need…read moreto get through the day and more. Prices are competitive and it is so fun just to walk around and see what you might find. They staff is great and there is Parking and no floor to ceiling merchandise or big forklifts beeping at you as you shop . If your looking for it I bet they have it . I was so surprised to see how many tools and supplies they had for the project I was doing . They also have snacks and fun items that you did not know you needed. This is my new go to store. I am just sorry I did not find it sooner.

What an amazing showroom of furniture and decorating needs! I especially enjoy that it's REAL wood…read moreand the option to stain to your preference. When we went we already knew what we wanted from browsing their online site, but we did a quick spin around to see if here was a better option. When we decided the online entertainment center that we viewed online was what we wanted we did a closer investigation of the item. We soon realized we would want additional holes in the back for wires. When we approached one of the sales rep about our question we were assured that they could make that happen right then and there. While we did another spin around the store the nice man took the center to the back of the store and made perfect 2 inch holes exactly where we wanted them. They even brought the item out and loaded it into my car for a hassle free experience. Too bad they didn't want to follow me up the interstate toy house to bring it up a flight of stairs and rethread all the wires. ;)

Gorgeous store with many unique quality made items. Did some comparison shopping before purchasing…read moreand prices were better than the other stores. Delivery was very fairly priced and extremely fast.