We were new to the area & just realized that our truck inspection was overdue. They have "first…read morecome, first serve for inspections M-F. They suggested that Wednesday and Thursday less demand days. I was there by 7:50am on Wednesday, 3rd in line & was done & pulling out of the parking lot in 1 hr. I could not of asked for better service! I will take our automobiles here when needed for service.

These folks just do such a great job every time I go. New tires this time and they rocked it…read more Professional and Polite. A real joy to work with.

Well seeing how I did inspections I think I have some knowledge of the requirements by the state…read morefor inspections. I also know about up-charging a customer. With the long and drawn out babble I just read, I think it's safe to say I hit a nerve. Bitter truth tends to do that. You think because you're a woman that you don't do things like that? Really? Your the owner but you are going to pass the buck to this Jo Tinker huh? The "fact-based information in which you do have available"? You can't even pull up the information of a 5,000 quote? Not much of a owner if you don't know what your shop is doing. What? do you just sit back and collect the money you scam from these people or do you not care enough to say "Sorry, I will look into it"? Looking at the other comments here, I see every negative review and you put the blame on everything but you and your shop. There's your facts.

I used to love this place, but they have become just llike any other mechanic. I took my vehicle in…read moreand did tell them I had a warranty, they charged me $120 to run a diagnostic test on it and then turned around and said they wont honor the warranty. Why not tell me that in the first place? Disgusting. I will do business elsewhere.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

Overall, the repair quality was pretty poor. The customer service itself wasn't bad--everyone I…read morespoke with was kind and polite. However, after waiting five weeks past the original estimate, my car was returned with a crooked door, scratched tail lights, and a sloppy paint job that started chipping just a few weeks after they painted it. They did take the car back, but again kept it longer than they estimated. They fixed the door for the most part and repainted the areas that had chipped, but there are obvious tape lines and the finish has an orange-peel texture.

Outstanding service. Chaz and his team are true professionals. This body shop is honest, and they…read morequickly repaired my car.

Beware of Colonial Foreign Car Service in Williamsburg! Their markup on auto parts is outrageous…read more When we tried to keep the costs of our repair down by finding the auto part at a 30% discount, the manager complained "there wasn't enough money in the job for them." Poor customer service and very unprofessional. I would not recommend Colonial Foreign Car Service to my worst enemy!

Fast,honest and reliable. Wouldn't trust anyone else to work on my cars.read more

Thx for helping damsels in distress...I never "tire" of giving deserving 5 star reviews! We were…read moreout of town and ran over something in the road that punctured our tire. It was late at night and we waited several hours for help! Well, finally a towing service put a donut on the car... but it was precarious so we needed a tire to get home! No one in this area had my friend's tire in stock, so we saw this sign "We Fix Flats" so we pulled into Henry's! This mechanic shop wasn't fancy, but there was no wait and they were happy to come to our aid! In a matter of minutes JR patched our original tire and was so gracious and concerned! He was helpful and informative and basically "saved the day"!!! He wanted to make sure we got home safe! What a good guy!! We were thankful to have found this roadside shop and would recommend them for fairness, fast service, and customer care! They won't steer you wrong! Now we can head home singing ... "on the road again"!!!

This place is absolutely horrible they told me there were 2 cars in front of me to check my tire…read moremind you that was at 11:00 am. I dropped my car off at the place left my name and number and had to walk to work. I called at 3:59 exact and a lady on the e phone told me she would call me back. She never called me back, I called back at 5: 30 Ish to see what was going on since I did not receive a call back turns out apparently someone called and said they could find a better tire price mind you that was not me who called and it seems to me that they just didn't want to fix my tire and wanted to make it excuse because they couldn't get the job done. The lady on the phone also said there was no tire technician mind you this is a tire Place. I do not recommend at all.

Impact fixed my truck. I had installed the spark plug wires how the Haynes repair manual directed,…read morewhich was incorrect, so the engine would not start. I had it towed to Impact for repair. Two days later I was billed $255 to arrange the wires correctly. No other work was done, apparently. I am not going to give them my business again.

Dropped in without an appointment and needed a tail light. Five minutes and $2 later I was on my…read moreway. Very helpful and friendly.

We had a great experience this week when we purchased a 2024 certified preowned Honda CR-V. Our…read moresales associate, Kylie Pinder, was accomodating and knowledgeable and so easy to work with. I highly recommend both Williamsburg Honda and Kylie for the sale!

We take our Hondas here for maintenance and repairs. The crew is friendly, and our vehicles are…read moreready when promised. Prices are mostly competitive with the AAA garage down the street. Sometimes you also can find a 30 off Local coupon for some savings.