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Grove Senior Care Advisors

5.0 (1 review)
Closed • 8:00 am - 6:00 pm

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11 years ago

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Capriana - Bella Vista Dining Room

Capriana

3.4(10 reviews)
1.3 mi

HVAC has been broken in my mother in laws for over a year now, filters have not been changed for 2…read moreyears. Father in law died and was left on the floor for 7 hours while mother in law sat helpless in family room. Food is bland and very fatty. Mother in law put on 85 pounds in first 2 years, now she is stuck in a chair and needs help getting out of chair to go to bathroom. Of course all of the extra help is a charge. Tried to do the Easter Brunch but it was full and the people we talked with said the food was stale.

My father choked and died, while under the supposed care and supervision of staff in the Villagio…read moredining room. An autopsy was performed at the request of the investigating police and coroner officers and revealed that "a large 2 x 3/4-inch food bolus . . . consistent with steak" had been lodged in his throat and caused a choking death. The death followed the loss of my father's lower denture while in Villagio's care. Villagio supervising staff made assurances that a soft food diet would be provided while a replacement denture was made. In fact, the diet was not modified during the approximate 3 weeks without the denture. Nor was assistance regularly provided during meals. My father did not have the mental capacity to bathe, dress, walk or handle his dentures. He should not have been allowed to suffer and die in this manner while residing in what is represented to the public as a supervised memory care facility. While a Department of Social Services investigation has been undertaken concerning the actions of Villagio staff, it is unfortunate that Villagio, Capriana & Oakmont have not acknowledged or apologized for the death.

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Capriana - Venice Living Room

Venice Living Room

Capriana - Florence Living Room

Florence Living Room

Capriana - Pool and Jacuzzi

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Pool and Jacuzzi

Villagio at Capriana Memory Care Community - Community front entrance

Villagio at Capriana Memory Care Community

4.0(14 reviews)
2.0 mi

I am truly honored to write this review for Villagio. My first experience with this wonderful…read morefacility was more than 13 years ago, when my dear mother lived here. We had an outstanding experience then, and I'm happy to say that Villagio remains truly exceptional today. After touring five or six different memory care communities, we knew right away that Villagio was the best choice for Mom. Years later, when it was time to move my brother, I couldn't help comparing his facility in New Jersey to the high standard I had seen at Villagio. For a couple of years, I worked closely with Sami Fox, Marketing Director, to make the transition possible. She was incredibly helpful, patient, and welcoming--inviting me to visit anytime as I navigated the process of moving him across the country. Though the move was challenging, it was absolutely the right decision. As we entered the doors to Villagio for the first time, with my brother, he was reluctant to stay in a new place. Tonya and Marilyn were there to take this burden off our hands and they relaxed him with conversation and a tour of his new home. The Villagio staff were kind and supportive as my brother slowly adjusted, which helped him settle in remarkably well. I visit often, and I can honestly say that every single team member here is compassionate and respectful. It begins the minute I walk in the door as I am greeted with a cheery hello and smile from Jan or Grace. You can hear it in the way staff speak to the residents--with warmth and dignity. The activities are engaging and varied, and the holidays are especially festive and joyful. A few times a month, families are invited to join special events, which is a lovely touch. The food is both healthy and delicious--my brother often raves about his meals and desserts. I see great rapport when staff deliver meals. Smiles and laughter are common. Communication is also excellent; Bree keeps me well informed through calls and texts, so I always feel connected. Choosing the right place for a loved one is never easy, but it brings me such peace of mind knowing my brother is receiving such attentive, heartfelt care. The Med Tech Team are all knowledgeable and responsive to my brother's and all the residents' needs. He tells me they are so gentle putting his hearing aids on each day. As a bonus, the other residents are delightful, and it's heartwarming to see them forming friendships and feeling safe in this caring environment. I'm deeply grateful to every member of the Villagio team for the meaningful work they do every day.

Went here just to see what memory care looks like and what a nice facility this was. It was so…read morenice and it felt so relaxing. They had cute birds, a movie theater, activities, 2 dining rooms, upstairs and elevators and cute balloons for those with birthdays. This is so nice if you need to place your loved one. I felt very comfortable and safe.

Photos
Villagio at Capriana Memory Care Community - Community common area

Community common area

Villagio at Capriana Memory Care Community - Community game room

Community game room

Villagio at Capriana Memory Care Community - Community salon

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Community salon

Morningside of Fullerton - Napa room for dinner

Morningside of Fullerton

4.3(26 reviews)
2.1 mi
Certified professionals
Consultations available

My grandmother is now a resident here - all thanks to Monica Silva. She treated her with warmth…read moreand answered all our questions thoroughly. She showed us around the property multiple times in an effort to make my grandma feel comfortable and ensure she was making a move that worked best for her. Truly appreciate the care, love and respect of all the staff we've met. My grandma is very much looking forward to living there!

It's been almost 13 months since my parents moved into their 2 bed/2 bath apartment in the Mountain…read morebuilding at Morningside. Much to my huge relief, my parents are genuinely happy and thriving in their new community. They even participate in two standing dinners each week with their new friends! It's no exaggeration that there is truly something for everyone with lots of fun activities, special events, excursions, and many opportunities for residents to interact. There is never a dull moment, and every holiday is celebrated with much fanfare. My quiet, introverted mother has blossomed into a quasi-social butterfly. She can't stop talking about the friendly new people she's met. As a nature lover, she loves her evening walks in the beautifully landscaped grounds. My father enjoys his daily visit to the mailroom and loves chatting with Olga at the front desk who never seems to have a bad day. He's a regular at the gym. He enjoys reading each page of the Weekly Happenings and Monthly Monitor. Both parents love using Morningside's app to review the daily menu before heading down to the restaurant for their meals. The wine offerings are impressive and prices very reasonable! They did notice a slight decline in the food quality/menu options throughout the year, but they said things are starting to improve with the new chef and the switch to a new seafood supplier. The app is easy to navigate and makes entering maintenance/work orders/staff feedback a breeze. Whoever designed the app did a great job because the user-interface is smooth and very intuitive. This is a huge compliment since my parents aren't native English speakers! ;-) A friend from one of their standing dinners is transitioning from independent living to memory care later this month. The group plans to invite him to their weekly dinners as much as possible if/when their meal credits allow. I'm sure Morningside will handle the move with the utmost care and compassion. You can be sure I'll be watching to see how the transition goes and will report back next year. TLDR: If you can figure out a way to make it work, don't hesitate to make the move to Morningside. I'm so happy my parents picked Morningside and wish they hadn't waited so long to make the move!

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Morningside of Fullerton - Some Family and residents

Some Family and residents

Morningside of Fullerton - Our family

Our family

Morningside of Fullerton - Mom

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Mom

Ivy Park at Bradford

Ivy Park at Bradford

5.0(10 reviews)
2.1 mi

What I love most about Ivy Park at Bradford is that it's the little things that make it feel like…read morehome and family. Rose, the Executive Director, sits right up front and somehow always notices when we walk in--greeting me by name and truly knowing what's happening in the community. Shannon and Kaylee are always out and about chatting with residents, creating such a warm and connected environment. The special events they host bring families together and make the community feel vibrant and welcoming. They also went above and beyond helping my mom get ready for our son's wedding. They made sure she looked beautiful and felt special for such an important family moment, something we will never forget. The nursing staff under Neha are incredibly caring as well, always checking in on residents and helping those who aren't feeling their best get back out to participate in community activities and events. Their kindness and attentiveness make such a difference. Dan and Mark never hesitate to help, whether it's hanging a new photo or fixing my mom's bed whenever needed. Everyone knows the residents by name and treats them with kindness, patience, and genuine affection. On top of everything else, Bradford is extremely well maintained. Last year the entire exterior was updated, and this year they are installing new carpeting throughout the community. It's clear they continually reinvest back into the property and truly care about creating a beautiful environment for the residents and families. That level of personal attention and heart is rare, and my family is incredibly grateful for Ivy Park at Bradford.

My father Helmut Gabel was a resident in Memory Care at Ivy Park for a couple years and we…read morecouldn't have been happier with the quality of care he received there along with the love and compassion he received from everyone. It truly felt like family. If I could give 10 stars to Ivy Park I would. Everyone from the Directors, Nurses/Med Techs, Care Staff to the Receptionists, Kitchen Staff and Maintenance Crews are wonderful. I wouldn't trust my loved one to any other place. They are the best !!

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Ivy Park at Bradford - Community common room

Community common room

Ivy Park at Bradford - Community gym

Community gym

Ivy Park at Bradford - Community patio

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Community patio

Park Regency Retirement Center

Park Regency Retirement Center

4.7(55 reviews)
5.0 mi

As an independent insurance Agent who regularly works with a variety of assisted-living…read morecommunities, I can confidently say that Park Regency retirement stands out for all the right reasons. Over the past 15 years I've had the privilege of working closely with their team and witnessing the high standard of care they provide to their residents. What impresses me most is their consistent professionalism and attention to detail. The staff is always responsive, organized, and proactive when it comes to handling insurance-related matters--making the process smooth not just for vendors like myself, but most importantly, for the residents and their families. Beyond the administrative side, it's clear that the environment at Park Regency retirement, is one built on compassion and respect. Every time I'm on-site, I see smiling faces, meaningful interactions, and a real sense of community. It's obvious that the residents are well cared for--not just physically, but emotionally and socially as well. They're a fantastic partner and an even better resource for families seeking quality assisted-living options.

A family member of mine looked at a few assisted living communities before deciding on Park…read moreRegency. A big part of it was the marketer who was not only helpful and communicative, but also enthusiastic about the building and the care staff. She helped them navigate various aspects of relocating our loved one, the pros and cons of different senior living communities and really highlighted the quality care provided by her staff. What ultimately sold us on this community was the memory care. We decided that it would be best to choose a community that had assisted living and memory care in one building so, if the time ever came, it would be a smoother transition should that level of care be needed. Although the building is a bit older, it is well taken care of and has a beautiful courtyard for residents and families to enjoy. I highly recommend taking a tour if you're considering assisted living homes for your loved one!

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Park Regency Retirement Center
Park Regency Retirement Center
Park Regency Retirement Center

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Grove Senior Care Advisors - retirement_homes - Updated May 2026

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