I cannot recommend William highly enough. He is incredibly passionate and knowledgeable, but what truly sets him apart is his compassion and genuine care for elders and their families going through difficult transitions. Even as a long-tenured nurse, I felt completely unprepared trying to navigate my own elders' care. I first met William when I needed guidance during my father's journey with Alzheimer's, and now, as we support my nonagenarian in-laws, he continues to be an invaluable resource. William has an exceptional network of high-quality referrals -- from durable medical equipment and in-home medical providers to a wide range of care facilities -- and he knows exactly how and when to connect you with the right help. More importantly, he helps you understand the process and makes an overwhelming situation feel manageable. I'm beyond grateful to have his expertise and steady guidance through what can truly feel like a rollercoaster. Any family navigating aging or memory care would be fortunate to have him in their corner. read more

William Young was truly God-sent. From the very beginning until my father's very last day on this earth, he guided and supported our family with incredible compassion, patience, and care. During one of the most difficult times of our lives, William was a constant source of knowledge, reassurance, and strength. He helped us navigate every step with clarity while always prioritizing my dad's dignity, comfort, and well-being. His presence alone brought peace during moments that felt overwhelming. I am forever grateful for William and the role he played in my father's care and in supporting our entire family. We could not have asked for a more devoted, kind, and trustworthy geriatric consultant. I wholeheartedly recommend him to anyone who needs guidance and genuine care for their loved one. read more

Dealing with aging parents is a challenging topic already, but dealing with aging parents living in another country who speak another language is another level of difficulty that I struggled to figure where to even start. I first found out my stepmom was diagnosed with early onset Alzheimers about a year ago. Over the next months, her condition rapidly worsened to the point where she needed near constant supervision. Meanwhile my dad was still working full time and I could hear how worn and dejected he was feeling as he tried to care for her while juggling his work responsibilities. I felt helpless, given that they were based in Shenzhen and I'm here in the US and not at all literate in Chinese (I speak dimsum level Cantonese) :p Enter William. I was introduced to William through a friend, and from the first call with him, I felt so much better. Suddenly, I felt like I could do something to help my family, even if I were remote. William suggested an action plan -- a list of questions to ask to get a sense of the situation. He offered to provide coaching with my dad, and patiently worked through our challenges of finding an interpreter and getting everyone coordinated over video conference calling across multiple time zones. William even made himself available on a Saturday to accommodate the schedules! During the call, he listened to all of my dad's issues and was able to offer multiple suggestions of things to try to help him (and my stepmom) cope with their often challenging interactions. My dad walked away just from this first call with a set of tools that made him feel better about being able to take back some control of the situation. So far one week in, he reports that some of the techniques have helped diffuse some of her paranoid episodes. We know it's going to be hard from here on out, but it's relieving to know support is a call away. If you're looking for advice, a process, any kind of support issues that arise from dealing with elderly care, you are absolutely in good hands with William. In the least give him an initial call to see for yourself! read more

Searching for helpful information I found William on Yelp because of his own Board and Care for seniors. Although his home is full he spent much time talking to me about various concerns I have about my moms future living options. I was SO TREMENDOUSLY Grateful for his compassion, his heart and his knowledge he not only shared with me but his openness for me to call him anytime if I need his advice. I think he will be a blessing to many people such as myself that is managing a loved one with Alzheimers/Dementia and worried about the future. Thank you William! read more

William is amazing. We were at a loss trying to sort through a mountain of medical and emotional decisions. From the first time we spoke to William we felt we were in not good hands- GREAT hands. We met with him in person and he got to know us, our goals, our needs and our budget. Then he went to meet my Mom and really got to know her and made a connection. Then he took time to visit facilities and find the perfect fit for my Mom and make the introductions. Besides helping us find my Mom her care home he has been, and continues to be an invaluable advocate, thought partner and resource. I do not know how we would have sorted trough this difficult time without his help. read more

Taking care of your elder parents can be challenging. There is a whole new world of unfamiliar care options: Home Health Care, Assisted Living Board and Care, Memory Care, etc. Trying to research these options, weigh pros and cons, and consider cost options, can be overwhelming. The best decision we made was reaching out to William at Elder Care. He provided clarity for each option and greatly reduced the stress level. The service he provides is like having an expert on call, as well as an advocate for my dad's best interest. William has been an exceptional resource during a difficult time. I'd highly recommend him. read more

William Young has been incredibly helpful to my family. He has helped us twice in finding appropriate housing and care for our rather difficult family member. William really knows his stuff, and was able to find us excellent affordable care. You are in good hands with Elder Care Wise! read more

I was in a bind. My Mom was being discharge from a rehab facility. They told me I have to pick her up or I would have to pay for the charges. They setup a place for my Mom where I would have to take her for her needs. The initial fee and rent would put me into a financial hardship immediately. My basic instinct was to search on Yelp for more affordable assistance care living and that's how I've found Mr. William Young. He has shed some lights onto my predicament and lifted the weight of my shoulder. He is very knowledgeable and understood my problem from the start. His level of politeness is unheard of nowadays. He offered to help me with my Mom situation Pro Bono. I'm 51 years old and this is my first Pro Bono ever. I am deeply grateful for his generosity and highly recommended to anyone. A Good Man. read more

William saved my father's life! Bold statement I know, but it's absolutely true. February of 2019, my father had a fall and fractured his vertebrae (L4) that didn't require surgery, just some rehabilitation. While in rehab, the doctors mis-diagnosed my father with having advanced dementia instead of discovering that he just had a raging urinary tract infection (which can display symptoms similar to dementia in the elderly). Consequently, they were telling me that he didn't have long to live. They wouldn't believe us that he didn't have dementia and they need to find out what was happening to him. We called William and he definitely got the facility's attention! Because of William, we got my father moved to a better facility which discovered the UTI, flushed his system and a few months later, he was home and has been doing very well since. My family is forever grateful to William! read more

William Young is very knowledgeable and helpful. My father has Alzheimer's Dementia and William was able to put my mother in touch with all the help she needed to manage my father's needs. He is a life saver. We were very lost until William came to are rescue. I can't thank him enough. read more

I contacted William last summer after my 96-yr.-old mother was hospitalized with an unspecified lung disease. After three nights, the specialist assigned to her called to discuss my next steps for her. I could leave her in the hospital to continue tests and treatment, and then place her in a rehabilitation or nursing facility, or I could bring her home. I was fortunate enough to be put in contact with William, who spent a tremendous amount of time explaining my options and calming my fears! He is a remarkable and most knowledgeable counselor! My mother is still with me in my home, now 97 yrs. Her lung problem has never fully gone away but has been manageable until recently. That, along with her increasing dementia has me exhausted and depressed. I am so grateful that I know who to contact for help and I am completely confident he will! read more

Caring for an aging spouse or parent is difficult enough. However when you factor in dementia or Alzheimer's the difficulty increases. Recently my 95 year old mother fell and broke her hip. They did a hip replacement based on her activity level before the fall. While she came through the surgery fine and is doing well in rehab, the change in routine and location has put my mother in a state of constant confusion and disorientation due to her dementia. I realized early on she could not return to the senior community she was living at before the fall as it was just to large and there could not be the "eyes" on her if you will, that she would need. And so the search for other living arrangements began. I had decided on a board and care in a home setting would be ideal for her. I contacted an organization I had seen ads for on television. They were very helpful in the initial contact however my email and phone soon became overloaded with messages and calls from various homes and communities I might consider. I was overwhelmed. And then I spoke with William at Elder Care Wise. We must have met for over an hour as he listened to what I was going through and what my mother's condition was and what her needs would be. We discussed my budget and what would be the ultimate living arrangement I would like to see for my mother. He assured me he would be in touch. I think what I appreciated the most during our conversation was the fact that William was not only concerned about my mothers well being and her needs he also focused on and was concerned about my well being and needs. He talked to me quite a bit about being sure to take care of myself and helped relive some of the guilt I was feeling. Within 30 minutes of my leaving I had a phone call from William with the suggestion of what he thought would be a very viable place for me to consider. I immediately phoned and met with the administrator that afternoon. Over the last few weeks I had visited several board and care type properties. Believe me when I tell you I saw the best of the best and the worst of the worst. However within 5 minutes of being in the home William had suggested I knew this was the place for my mother. It met all of the criteria I had and was within my budget. Thanks to William I will have the peace of mind knowing my mother is safe, well taken care of and living as good a life as possible in a community/home that understands what elder care is and should be. read more

I cannot say enough good things about William and the services he provides. About a year ago, my family and I were looking for several options for my grandparents who had been living in assisted living for about 5 years. They no longer met criteria to stay there and that was an extremely daunting reality. Another scary reality was that my grandparents were looking at being separated (married over 50 years) because my grandmother had severe dementia but my grandfather did not. The only way to keep them together was putting them both into memory care and that wasn't the best option because we felt my grandfather would regress from lack of stimulation. He was not at that point of needing memory care. When we got a hold of William, we felt a tremendous relief to know that someone was interested in hearing about every single particular about our family's unique situation and the brainstorming began. William spent countless hours for weeks with my family working fervently trying to find a solution. He was genuine every step of the way and made us feel like we were his family. He was NEVER too busy to talk to us or answer our calls. In the end, my grandmother passed away (she was declining quickly). William was a breath of fresh air. I am a Registered Nurse and I am very familiar with the aging process and the enormous amount of care that goes into this stage of life. I am also aware of the lack of compassion and empathy from others who are in this business.....all too aware. I can spot a hard-working genuine person almost right away and I could feel that in William almost instantaneously. He is a forever friend in our household and a wealth of knowledge....and forever a phone call away. read more

I'm really grateful for William and his ability to help families through difficult times and arrange for the best possible care for their elders. I recently connected him to a friend whose father was dealing with dementia and was lost as to where to turn. William went to great lengths to arrange communication (even overcame major language and distance barriers) and enable this family to move forward with confidence. He asks caring questions that both expose answers and create healthy beliefs about the future. read more