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    Group Services

    2.9 (16 reviews)
    Open • 9:00 am - 5:00 pm

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    7 months ago

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    10 years ago

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    4 years ago

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    11 years ago

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    10 years ago

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    17 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    Worst organized trip. We waited outside of the hotel for 2 hours for the tour bus, and nobody came.

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    12 years ago

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    10 years ago

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    9 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    Hectours - HECTOURS (Hotel,s bathroom and Bus tour

    Hectours

    1.0(1 review)
    1.1 km

    I was very unpleasant to travel with this agency from Puerto Rico. We payed for a tour trip that…read morewas the worst. It was a terrible experience where we hardly could enjoy the places visited because of their poor planification and the lack of good services. When we arrived at the airport no one was there to receive us, we had to weight a long time for a driver to show up. Hotels were far from the tourist attractions making us to spend more money and time dealing with taxi drivers. The programmed meals consists of mostly bad food. The tour guide spoke with a Turkish accent difficult to understand. Almost daily for almost 13 days we arrived to a different hotel, some with out elevators, some with dirty rooms, having to carry our own luggage. The buss driver was exposed to long and far driving hours making him exhausted and at times driving in dangerous ways. The agency was previously notified that persons with disabilities where going to travel in the group, they showed minimal consideration. At times our visits to historic places, included and paid for previously as part of the tour, was cancelled in the last minute to be offered another day for an extra fee. To some of us the taxi transference service from hotel to hotel and from hotel to airport that was included as part of the tour didn't showed up, we almost loose the flight returning home. At the airline counter,returning home, the air line travel agent didn't find the passengers information to expedite boarding passes, some travelers had to buy new airline tickets. For this reasons I will not make business with Hectours PR again and I don't recommend it's services..

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    Hectours - Over crowded bus. Dirty hotel bathroom

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    Over crowded bus. Dirty hotel bathroom

    GovAssist

    GovAssist

    1.0(2 reviews)
    2.0 km

    September 25, 2026 - Website…read more 1 star -- I wish I could give zero. My husband thought he was renewing his passport online. He wasn't. GovAssist makes the process look and feel like you're applying online, but what you're actually paying for is someone to fill out a form and mail you a printed copy. Then you have to send the application to the U.S. State Department and you still have to pay the actual passport fee. So what exactly did he pay GovAssist for? Essentially, they filled out paperwork he could have completed himself-- and then handed the job back to him. The most frustrating part is how easy it is to come away believing you're dealing with an official passport service. You're not. GovAssist is a private third-party company, and they don't actually submit your passport application to the government for you. Had he understood that from the beginning, he would never have used them. Save yourself the money and go directly through the official U.S. Department of State (travel.state.gov). Don't make the mistake my husband made.

    This so called Business advertises as passport help, to expedite…read more Its been a complete disaster. Not only do you pay double. But my application was wrong and denied. My photo i provided on line after 15 different tries was denied. They filled out the application wrong, no ssn number. Then sent it to me to send to government. That took 3 weeks. Then you have to pay the original fee you would have to pay anyways, after their fee. which is about double. When i could have done it faster on my own! Now I am dealing directly with the government to try and get it before my trip in 2 weeks. Not looking good at all. Steer clear of these incompetent SHYSTERS!

    Group Services - travelservices - Updated October 2026

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