As my wife and I have gotten busier and add to that kid, we've found it harder to find time to do…read morecertain things. Among those things is planning our trips. That is where Viajes Coquí has stepped in and helped. My mom has used them for years. In 2019, we planned on doing a Eurotrip, doing 7 cities ( spread through 5 countries) in 3 weeks. Back in 2006 I planned one during the World Cup for 13 people. We did 11 cities( through 7 countries) in a little over 3 weeks. This time around, I couldn't. So I called Viajes Coqui. Nydia was very helpful coordinating air travel and hotels. I took care of the train tickets with Eurail. In the end, all worked out. Well, my wife, son, and I each fell I'll at some point I. The trip, but that wasn't the travel agency's fault. Now we're are planning a ski trip. Much simpler but we don't have time to stay on top of flights. So I called Nydia and she resolved that and the car rental real fast. I don't always need a travel agent, but when I do, I use them.

I was very unpleasant to travel with this agency from Puerto Rico. We payed for a tour trip that…read morewas the worst. It was a terrible experience where we hardly could enjoy the places visited because of their poor planification and the lack of good services. When we arrived at the airport no one was there to receive us, we had to weight a long time for a driver to show up. Hotels were far from the tourist attractions making us to spend more money and time dealing with taxi drivers. The programmed meals consists of mostly bad food. The tour guide spoke with a Turkish accent difficult to understand. Almost daily for almost 13 days we arrived to a different hotel, some with out elevators, some with dirty rooms, having to carry our own luggage. The buss driver was exposed to long and far driving hours making him exhausted and at times driving in dangerous ways. The agency was previously notified that persons with disabilities where going to travel in the group, they showed minimal consideration. At times our visits to historic places, included and paid for previously as part of the tour, was cancelled in the last minute to be offered another day for an extra fee. To some of us the taxi transference service from hotel to hotel and from hotel to airport that was included as part of the tour didn't showed up, we almost loose the flight returning home. At the airline counter,returning home, the air line travel agent didn't find the passengers information to expedite boarding passes, some travelers had to buy new airline tickets. For this reasons I will not make business with Hectours PR again and I don't recommend it's services..

Son una tremenda basura ! Mi familia y yo viajamos a Punta Cana con ellos y nos quedaron súper mal…read more! Desorganizados y todo tienen , El hotel maravilloso y una experiencia muy buena ! Pero turismo Tony a Pérez nos quedó muy mal , nos vendieron excursiones como una cosa y terminó siendo otra , desorganizados en los horarios y locaciones de recogidos ! Ni siquiera llegaron a recogernos para irnos de vuelta al aeropuerto, tuvo que otra compañía darnos raite ! De vdd que es una decepción. Ni siquiera nos quieren de volver el dinero de dos excursiones que nos vendieron mal. No vuelvo a ir con ustedes a ningún lado y mucho menos recomendarles!

Muy mala experiencia en el viaje de vuelta. Nos dejaron en el aéreopuerto todo el día para después…read moredecirnos que el vuelo estaba cancelado de Punta Cana para San Juan. Hubo una mala coordinación y no tenía transporte al hotel nuevamente. Además de que el hotel no era lo que promocionaron. El servicio al cliente terrible.

One of the best tours we've taken. This is my 3rd Segway tour ever, and although not as…read more"adventureous" as most other places we've been - you can't expect much since we are touring Old San Juan, so there is NO speeding and reckless driving. The owner/tour guide is great. He is extremely informative and friendly. The tour is well worth the money, and we are so glad we got to explore the fort on Segway instead of on foot. It was extremely hot, and riding/driving the Segway is the way to go. You get the breeze AND don't have to walk that long stretch to the fort. I would highly recommend this to EVERYONE. It's soo easy to learn how to ride the Segway. It may be intimidating at first but once you get the hang of it, it's sooo much fun. My biggest recommendation to the owner is that to give better instructions on how to find the place. I was sooo confused where exactly the location was.

We did the 2hr tour in June 2019, while on a Carnival cruise (independent of Carnival). Tour guide…read morewas amazing! He spent about 10 mins explaining how to control the Segway and about 10 more mins where our party of 7 practiced on the segway, just outside the shop. Two of our party have been on about 4 other Segway tours before and said this was the best instruction they were ever given. The 20 mins was perfect, for beginners and experienced riders both. The tour it self was also outstanding. The guide was incredibly knowledgeable about the history of the island. He issued everyone remote ear pieces in which he provided (via microphone) a constant description of what we were seeing. The Segway riding was challenging due to the steep slopes, cobblestone streets and traffic. Not for young riders, but suitable for our youngest boy at age 13 and us (50s). Highly recommend this!!!

This is a review of the food tour. The company offers other tours like rum tour and history tour…read more Our guide Pablo was super nice and knowledgeable. You'd get a text message reminder a day before the tour and they would ask if you have food restrictions or allergies. You'd also get a reminder where the meeting spot is. We met at Banco Popular, introduced ourselves and went our merry way to the 5 different food spots. Pablo ordered the food before hand so that when the group arrived at the different restaurants/places, the food was ready and we did not have to wait that long. Our first stop was Cafe Cuatro Sombras where we had coffee and croissant ham/provolone cheese/guava butter. I liked this croissant with a hint of tanginess/sweetness from the guava. Noncoffee drinkers had options of lemonade and tea. Second stop was Señor Paleta. There's no indoor seating here so we had the delicious parcha (passion fruit) popsicle. Yum! Very refreshing, great for this warm weather! Third stop was Cafe El Punto. This place has a lot of artwork by local artists. We had ceviche de pescado and alcapurrias de la casa which were nice. Fourth stop was El Patio de Sam where we "made" our own mofongo. We had fried plantains and garlic butter, mashed them in a mortar and pestle, and added the chicken before turning the mortar upside down to get the mofongo. This was flavorful and had more moisture compared to another mofongo we had. Last stop for dessert was Vaca Brava. We had flan which was nice. We enjoyed the food, the tour, and the conversations. Great experience here.

The tour guides were friendly amd knowledgable, the food was delicious. We have been on over ten…read morefood tours around the world and this was up there with the best.

Wanda was very friendly and easy to communicate with. Her prices are the cheapest in the area. $10…read morefor large suitcases and $5 for small suitcases and bags.