We sailed on the Celebrity Summit from Vancouver to Seward 6/6/25-6/13/25. The food in the main dining room was hit or miss. We found the quality and variety at the Oceanview buffet much better. The hot dogs at the poolside grill were pretty atrocious, as were the daily snacks brought to our room in concierge class. The main dining room didn't have any supplements, but we were told if we asked for seconds on something like the lobster, there would be an additional charge. Room service also had an additional fee unless it was for continental breakfast. We got a balcony room (8124) for the first time ever and "concierge class". I think the main reason to book a balcony is to enjoy the scenery in Alaska. However, we found ourselves by the windows in the lounges and took the Hubbard expedition tour while the ship was spinning for Hubbard glacier views (where the balcony would have come in handy). In retrospect, because we did these things, we could have done without the balcony. "Concierge class" consisted of a sit down lunch day 1, an in room daily snack, and an invite to a couple events on the heli pad. There were hairs in our drawers when we arrived. Everything else looked pretty clean around the ship. Turndown service with a chocolate daily, but no towel animals. Service everywhere was cordial and got us what we needed when requested. The entertainment was ok. The highlight for me were the specialty artists (acrobats) during the dancing shows. The guest speaker Brent Nixon was good too. This was our first Celebrity cruise. Celebrity is supposed to be a notch up from the others: Royal, Princess, Holland, Norwegian, Carnival. We did not find that to be the case. read more

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Amazing trip. Better than expected. If I had to say something that maybe could be changed, is maybe choosing another stop other than Guatemala. read more

My review may be a little strange, but bear with me because it's painful to write. We were on the Celebrity Summit's repositioning cruise from Bayonne to San Juan, October 20 - 26. We had an Aqua Class Room, and loved every minute of it. We were greeted with champagne on boarding, and had a wonderful time. We were traveling with two other couples on what was supposed to be a fun-filled adventure. My husband was feeling a bit weak after two years of cancer treatment but he was cleared for travel and was predicted to make a full recovery. I decided he should be pampered on this cruise which was why I chose the Aqua Class cabin. We had access to the spa. He had a massage, used the sauna, and liked to hang out on the warm benches in the spa. He loved the adults-only solarium, too. The food was outrageously good. We had access to Blu but chose to eat with our friends in the main dining room and every meal was a delight. We didn't get to take any of the shore excursions. Since my husband was feeling weak, we canceled out St. Maarten shore excursions and booked a rental car instead. I drove him around to the French side where we had lunch before heading back to the ship. That evening, during dinner, my husband suffered a subdural hematoma. The response from the crew was outstanding. They had a wheelchair up there in record time, and rushed him to the ship's hospital. I was impressed with the ship's hospital, despite my absolute terror. Looking back I can appreciate all that they did, and in reading the medical reports I know that they handled things with the utmost professionalism. Dr. Victor Aguilera Alvarez was honest with me about my husband's condition. The decision was made to turn the ship around and head back into St. Maarten. My friend Ellen and I were accompanied by two crew members who quickly packed up the entire room. It was done so quickly I barely remember it. At the port we were met by Celebrity's representative, Josette. She took my luggage so that I could get to the hospital with my husband. She arranged for a hotel room and taxis for me as well. She took our passports to be stamped in to St. Maarten, and brought them back to me after. My husband was rushed to St. Maarten Medical Center. He never regained consciousness. Everyone on board the Summit was so gracious and kind. While it was a horrible event, I am grateful that my husband enjoyed the cruise as much as he did. read more

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My husband and I have taken 4 cruises before this one mostly Celebrity. Prior to this cruise we have been in the Infinity and Eclipse which were both very nice ships. We arrived in Puerto Rico in anticipation of a new ship experience (well, the ship is not new but it was new to us). The check-in process was slightly confusing as we got into a long line and after a few minutes the kind couple in front of us told us that we had to get into another line to drop off our bags and then get into their line. Of course there is no visible signage at the taxi drop-off area so we would never have seen this until we were close to the doors. We dropped off our luggage, which took longer than it should have because of the idle chit-chat the handler was having with the couple in front of us. Anyway, we got our luggage checked and got back into the other line that was a mile long. We had to go through security which was another extremely long process. Once we got through security, however, the pace quickly picked up so we were able to get on the ship. We went directly to our cabin and soon realized how much smaller it was from our previous Celebrity cruises purchasing the same package. We actually had to lift the bed to put our luggage underneath (never had to do that on the other cruises). The bathroom mirror was losing its reflectivity (is this a word?) it was so old. We later found out that they were docking this particular ship in February to give it a major overhaul as it was certainly needed and not just in our room. Our port of calls were great so loved that portion of it. Fast forward to the end and final feedback. Comparing this cruise with other Celebrity cruises we have taken on other ships, this lacked the customer service, quality of food and amenities that we are used to. They ran out of the wine that we liked by the 2nd night and had to search for Aquafina water (that we purchased) by the 2nd day as well. Now, I will say they went out of their to find some and have it delivered to our room after we complained so I will give them credit for that. There were a few employees that were great, but overall, the service was not as quick and friendly as on other ships. Dinner service in the main dining room took an inordinate amount of time on a few nights, and food was just average (one night for us vegetarians we got Pork and beans, minus the pork, and diced veggies). Once the ship is refurbished we may book on this one again but they still need to improve their customer service. read more

Celebrity Summit - Nice from the outside, but... - Travel Services Near Me - San Juan, Puerto Rico

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I'd give this ship four stars on a bad day and for value it might be five. This ship has an excellent price point, a little more money than Royal Caribbean, Carnival Holland Americas, Coasta and whatnot, but if you want to get anything better you are going to pay a lot more. My opinion is that the food on Celebrity is better than the lines stated above. And it's just the food. Carnival and even the "lowly" rated Pullmantur lines (a line not marketed to American consumers and you are "lucky" to find an American on the ship) offer in my opinion excellent service; and I mean old school QEII service without the 11 piece silver settings. But when it comes down to cruses lines; the itinerary and price attracts my attention. read more

A beautiful, newly refurbished ship (April 2019). We've done 11 cruises before (10 with Royal Caribbean and 1 with Norwegian). This was our first Celebrity cruise...we are converts! The cruise was amazing, the service was top notch, lots of variety with the drink package (I recommend the Premium package). We aren't specialty dining people so we didn't visit any of those but the main dining room service was a "10" and I'd give the food a high 8 or a 9. We had a coceirge class balcony room. I honestly wouldn't pay the extra money and would stick with a regular balcony room going forward. We are Elite status so the evening cocktail gathering was always fun with delicious appetizers and drinks. We did the St. Barths on your own excursion when we were in St. Maarten. It was beautiful but the ferry ride going over was extremely rough. Multiple people were vomiting because of the rough ride. The ferry ride back to St. Maarten was much better but still rough. The pool deck does get crowded but we were always able to find a seat. read more