I celebrate my birthday aboard Royal Caribbean Allure of the Seas. I had the most incredible…read moreexperience aboard this ship! This cruise line when out there way to make my birthday memorable. We set sail on a 8 days cruise. Two days travels at seas then to St. Kitt, St. Maarten, one day at sea to San Juan Puerto Rico, one day travel at sea then the Coco Cay Island and travel back to Ft. Lauderdale port. The ship has been remodeled with more modern amenities. The staff is incredibly friendly. I recommend this cruise line for a wonderful way to celebrate a beautiful, anniversary honeymoon, or even a divorce party.

Enjoy the cruise line . Always great service and food. Service staff works really hard! Recommend…read morespeciality restaurants on board.

I want to think that there are other companies that provide a better service than this one. We…read morebooked a trip to Icocos beach yesterday leaving today at 11 and coming back at 4. To start the unbelievable rotting smell of the port where we were departing from was overwhelming to say the least. Rotted water full of garbage and tons of a disgusting sea slime. You would think that doing business there this company and the others around would make sure to take care of the ocean and it surroundings as a simple human rule never mind to make that first impression a pleasant experience to the people they served. Anyways, we hoped on the water taxi and a few minutes later the driver hoped on and didn't even acknowledge that we were there. Only until I said hello he finally mumbled a hi between his teeth, VERY FRIENDLY. A very cranky, divo like, disrespectful and simply ridiculously rude man. He took us to the island and didn't even care to advise us on anything whatsoever, it was our first time, nothing at all even less a goodbye see you at 4 have fun NOTHING. The experience at the island was great we had a great time. Then he came to pick us up with the same attitude as earlier. If you are looking for a friendly water taxi company this one is not it.

I am traveling to San Juan this upcoming weekend and wanted to go to Culebra from Fajardo. I…read moresearched for ferry tickets alone and couldn't find any! They were all sold out. Some way, some how with lots and lots of google'ing, I found PR vacation helpers. I was in contact with Jenna and Brittney via email. They were both very nice and professional. They explained that they go to the ferry twice a week to get tickets for people even though the ferry may be sold out. Maybe they have a "hookup"? I don't know how but when someone mentions they may be able to get you tickets to something that is completely unavailable to the general public, you zip your mouth and don't ask questions lol. They explained that I had to paypal the company $30 for three people on the ferry roundtrip and that if they are not able to get the tickets for whatever reason while at the ferry terminal, they refund you everything but $5. I was skeptical about sending money's electronically to a company I did not know but I did it anyways in hopes to get to Culebra. It just so happens that due to my own I tinerary and tight schedule for the day, our Culebra trip couldn't even happen :( therefore, they refunded me and called it a day! They tried, so did I. So sad it couldn't work out but I can honestly say, I WOULD use them when my itinerary does allow me for a full day in the future. Try them out! They are honest and professional. A for effort.

We sailed on the Celebrity Summit from Vancouver to Seward 6/6/25-6/13/25…read more The food in the main dining room was hit or miss. We found the quality and variety at the Oceanview buffet much better. The hot dogs at the poolside grill were pretty atrocious, as were the daily snacks brought to our room in concierge class. The main dining room didn't have any supplements, but we were told if we asked for seconds on something like the lobster, there would be an additional charge. Room service also had an additional fee unless it was for continental breakfast. We got a balcony room (8124) for the first time ever and "concierge class". I think the main reason to book a balcony is to enjoy the scenery in Alaska. However, we found ourselves by the windows in the lounges and took the Hubbard expedition tour while the ship was spinning for Hubbard glacier views (where the balcony would have come in handy). In retrospect, because we did these things, we could have done without the balcony. "Concierge class" consisted of a sit down lunch day 1, an in room daily snack, and an invite to a couple events on the heli pad. There were hairs in our drawers when we arrived. Everything else looked pretty clean around the ship. Turndown service with a chocolate daily, but no towel animals. Service everywhere was cordial and got us what we needed when requested. The entertainment was ok. The highlight for me were the specialty artists (acrobats) during the dancing shows. The guest speaker Brent Nixon was good too. This was our first Celebrity cruise. Celebrity is supposed to be a notch up from the others: Royal, Princess, Holland, Norwegian, Carnival. We did not find that to be the case.

Amazing trip. Better than expected. If I had to say something that maybe could be changed, is maybe…read morechoosing another stop other than Guatemala.

Pretty horrible service. We made reservations for 2 people and we were never picked up. I tried…read morecalling several times and went straight to their answering service. Scam! Pick another tour service If I could give a 0 I would

We did the El Yunque/Bio Bay excursion. The tour guide, Debbie, was very nice and did a great job…read more Since this excursion combines two tours into one, it's a long day (12 hours total) but we preferred to do it that way. El Yunque- the bus drives up to the tower that overlooks the rain forest and has beautiful views of the island. Then we went to the waterfall for photos and then a brief hike (15 mins each way) to a beautiful river where you can either swim or relax by the rocks. There is not very much "hiking" except to the river, so you basically get the benefits of the view without all of the hard work! There's a pit stop before the Bio Bay excursion where you have about 1.5 hours to grab dinner or relax on the beach. Bio Bay- this tour is led by a separate company, but Fine Line still covers transportation to and from the excursion. One piece of advice would be to bring some dry clothes to quickly change into after the tour. While we all had swimsuits on and towels to wrap up in, it was a cold/wet hour-long ride back to the hotels.

Great vehicles, always prompt and very friendly. We used this company for our entire trip from…read moreairport pickup and drop off to marina and rainforest transports, we were always transported by the most professional and friendly people. Highly recommend if you don't feel like taking your chances with one of the ride share companies where you are never sure who or what vehicle you are going to get.

After my wife realized between connecting flights, that our confirmed pick up time email WAS NOT…read moreconfirmation at all. It would require another follow up silly email for reconfirmation. We went from a long, stressful travel day to anxiety ridden panic for 2.5 hrs b/c we weren't sure if we had a ride to our hotel 45 minutes away at 10pm. By the grace of God, our angel Emanual showed up! I'm not sure how it works in Puerto Rico, but I know that drivers have a option of picking and choosing their jobs in the STATES and because this was last minute, far away, late at night, of course no one wanted to do it, I'm sure. For 2.5 hrs Christa was freaking out. When we landed and saw Emanual confirmed our pick up!!! He lifted 1000lbs off her shoulders. You could see the instant relief Emanual gave her before we even met him. He greeted us with a smile and a great personality, even though it was late. It's our first time there, and he was extremely helpful and full of information on the way to the hotel. Not only was he a safe driver but he was also a knowledgeable tour guide. We stayed at the Ritz Carlton Reserve and hotel uses this company. That's how we got introduced to them. We may not always stay at the Ritz Carlton but we will 1000% be using this car service and requesting Emanual every visit

My family recently travelled to PR before and after our cruise. I arranged transportation from the…read moreairport to the hotel, hotel to the cruise terminal, the terminal to the new hotel and hotel back to the airport. I couldn't be more satisfied with the service or the price. Highly recommend.

Unreliable pick up times and terrible customer service experience!…read more I searched for over an hour the day I decided to book with GO (Puerto Rico) Airport Shuttle for my mom, so I felt like I had done my research and picked a great company to take good care of her. The website was easy to use and the prices were fantastic too. The trip from the airport to the hotel went smoothly with no complaints. Unfortunately, for the most crucial part of the trip, back to the airport, the whole experience went downhill. I personally called in my mom's reservation and the girl who booked the trip asked for her departure time and suggested a pick up time of 2 hours before it, which we all agreed to because it sounded like plenty of time. Unfortunately, the driver arrived late with enough of a delay, that it made my mom miss her flight. Already upset about the predicament, she called the shuttle company while at the PR airport to request a refund and was met an angry rebuttal and accusation that it was our fault for only requesting a 2 hour window. When my mom informed her that is was her company that suggested the pick up time, she adamantly denied it therefore calling us liars. The following day I promised my mother that I would help handle the issue. My attempt was to kill them with kindness, so I called and spoke with Crystal who was also polite, but gave me the total and obvious run around. I asked to speak to someone who could handle the refund and she informed me "she" was gone for the day, but would pass along the information because she herself was going to be off the following day. When I inquired further about the person's contact info, she then corrected herself to say that "his" name was Jose (which, by the way, is almost every man's name on the island). Then, coincidentally, she immediately remembered that he was on vacation and didn't know when he was returning. I asked if anyone else could help, but she said she didn't know who else could refund charges. She then vowed to continually follow up until I got a refund, but I'm still waiting and I'm calling BS. If you have nowhere important to be, then by all means, use this company cause the fees are reasonable - If you value your time and want respect, choose another, more highly rated shuttle company on the island. You deserve to enjoy your vacation! Happy travels!

My #1 recommendation for transport in Puerto Rico…read more I've been in PR for 4 months and have been driven to every corner of the Island with Elite Executive Transport. Every single time my driver has been reliable and very professional.

Excellent provider of flight service from San Juan to Tortola. Flying in their Pilatus PC-12, the…read moreheart of their fleet, is an awesome experience. Nice comfortable seating even for a big guy well over 6 feet tall. And with a max of 8 passengers, you're not standing in a long line at immigration like you would with a large plane packed with passengers. Pilots are superb. Great communication and they take pride in delivering a smooth flight and silky smooth landings.