I got a chipped tooth and needed to repair my tooth ASAP, so I called Dr. Ding, and he was able to…read morefit me into his busy schedule. I am extremely satisfied with the tooth repair job by Dr. Ding as it looks and feels better than before it was chipped. Dr. Ding did an excellent job and made the process easy, and I was comfortable throughout the whole process. The office staff was extremely efficient and helpful, and very friendly.

I love this place and would recommend it to all my friends and family. No pressure treatment with…read morehonest care and Dr. Bill Ding is freaking amazing.

Fantastic culture. Capable team. Honest and patient-first dentists. My family goes to Rose off…read moreMetric. I referred my 85 year old mom to Rose on Metric. If that is not a solid endorsement for why anyone else considering Rose should schedule a first appointment, well, happy hunting. Thank you Rose Team Metric.m!

The previous time I had a tooth extracted, (by an oral surgeon affiliated with Rose Dental) my neck…read morehurt for a week and I had a 3 day migraine. Dr. Shelton extracted my #2 molar yesterday. He numbed me up--slowly and painlessly! He then loosened the tooth--using a slow, careful rocking notion. When the tooth was completely loosened and unmoored from its dock, like a mussel, he lifted it out--painlessly, and without the drama of my previous extraction! I had no pain last night and I have no pain today! But wait! There's More! Piling on the Potential for Pain and Drama at the Dentist! I also got a crown removed and a temporary crown installed yesterday, on the #3 molar, next door to #2 extraction. This was done before the extraction, to keep the blood and gut potential out of the vacuum, as nature abhors a vacuum!there was the usual loud banging drilling pushing and pulling.then pushing tapping on typewriters ribbon, then more drilling to place the temporary crown that fit perfectly. I thought perhaps it was the anesthesia that kept me from ever feeling the temporary. But no, I don't even notice it today. So that's two potentially very painful dental procedures, done painlessly. As a dental patient, That is everything I could ask for! Dr. Shelton has been my dentist for 30 years. He listens and he is kind and caring. I also think his pricing is very fair and reasonable. Dental care could be, should be less in a just world. But I believe the technology that has made once painful and imprecise dental, painless and perfect is Worth It!

i had a other great day at Derby Dental today. The fabulous Rachel was there to great me and…read morewithin minutes Angel came out to greet me and take me back to the bay. I had been wearing a temp crown and I received my new crown today. The new crown was perfect and beautiful and Doctor K came back and took a look and within minutes my crown was fit and cemented in, and I was done and out the door. Friendly, personalized, and very professional service in a beautiful office. Thanks, Billy

At the ripe age of 47 NEVER have I ever had to pay anything for a routine cleaning. I have been…read morecoming to Derby Dental since they took over for Carla Coston. I was charged $452.00 for a cleaning of which my dental insurance paid $204.00. I have had the same insurance for the last 8 cleanings with Derby Dental and have never owed anything. Again, this was a routine cleaning with absolutely nothing out of the ordinary. They are simply over charging for each, and every service provided. I will be seeking a new dentist immediately. It is unfortunate that Derby Dental decided to price gouge their patients. Please be warned and demand a price breakdown before you sit in one of their chairs!

Dr. Guirguis is the best dentist I've ever had the privilege of knowing. She is kind, considerate…read moreand has an incredible sense of humor. Every time I'm there I notice how happy all her patients are. She's been my dentist for several years now and I've found her and her staff to be one of the most efficiently run offices I've ever seen. When I call, I get the receptionist and can get an appointment very quickly. If they're extremely busy they'll put me on the waitlist. And they always call me whenever there's a cancellation and get me in as soon as possible. I actually look forward to my appointments with Dr. Guirguis. Before coming to her, I never looked forward to seeing my dentist. All the dental hygienists that work for her are amazing. They're patient and extremely adept at their job. They all have the sweetest dispositions. If you want a calming and enjoyable experience, call this office. You won't be disappointed and you'll never look back.

Dr Z Your team and you are amazing but Nikki is your thorn…read moreshe's the most unpleasant person to be around (don't feel safe) I'm ready for another Dentist I say this so you should know. She's Super Duper Rude and makes people feel uncomfortable) And unprofessional. Sandra is always amazing as well as LU. Kenny

Where do I begin? Sit tight-this story deserves a moment to read because who doesn't love a happy…read morefairy-tale ending?! I started my "journey" to fix my front tooth at the ripe age of 13. After chipping my front tooth while playing with friends, I was locked in to a long relationship with constant temporary fixes made up of bonding that would naturally yellow, or chip every 2-3 years. Eventually it became obvious that spending $400 out of pocket wasn't the smartest choice which pushed me to exploring a more permanent route: Veneers! I began the search for veneers in the spring of 2022. Getting many quotes, spending many hours to get to (and spend at) these appointments, but feeling very discouraged after consistently being told I would have to "At the very least have all the upper teeth replaced" if not my entire mouth. This came justified that they "would not, and could not match my other teeth with a single veneer!" Who knew single veneers weren't an option? Not me! Still I wasn't sold. Surely someone out there was skilled enough to do it? I was set to find out. Or so I thought... a final pregnancy came and went and in 2026 I was officially done breastfeeding my final child so I decided it was time to finish what I had started! As a stay at home mom with three small boys getting out of the house became an obstacle in and of itself. So like any smart and savvy woman, I chose to scour TikTok to continue my search in finding the best dentist to help fix my smile. Enter: Dr. Byrnes who's video came across my "for you page"... I immediately spotted a free "Virtual consultation" AND her portfolio was flawless. Could this be the unicorn I had been searching for?! I submitted my photos and refreshed my email for the entire next hour. I received a response THAT EVENING! Sure enough Dr. Byrnes recorded my very own consultation stating exactly what she planned on doing! I booked my appointment the very next day. Here's where most unicorn stories go south: arriving to the office. But can I tell you I've never been greeted so warmly by an office staff in my entire life? The whole appointment felt like one giant hug. From the sweetest front desk attendee, to the staff (Ashley is my new bff I'm certain of it) to Dr. Byrnes.. I've never felt so loved and cared for. I immediately knew I made the right choice, with the right people, at the right time. The stars had aligned and Dr. Byrnes was going to fix my front 4 teeth. She even offered in-house financing which made it affordable for my family! Miracles do happen! Dr. Byrnes (aka the perfectionist) went above and beyond to help size my veneers just right. When my temporary's came in i thought i was set on them... then I left my appointment. After looking at them i realized i wanted to change one more thing so i called and she stayed after office hours to wait for me and get exactly right for me. She went literally above and beyond to accommodate my indecisiveness and helped perfect my future smile. I left my final appointment yesterday, and it left me feeling so bittersweet. On one hand I'm so thrilled for my new teeth but on the other-I'm sad to not have any more appointments that felt more like "girl time" than an actual dentist appointment. It is purely an added bonus that Dr. Byrnes is quite literally so skilled at her profession. I'm shocked! How does everyone not know about her?? I'm in LOVE with my new smile. I cannot get over it. I cannot stop smiling!!! I write this review to urge anyone to get past any apprehension you may have to fix your smile. Please hear me when I tell you if you're worried at all-you need to come to Dr. Byrnes. This was the best, most calming, professional, thorough, precise, and organized experience I've ever been through. I cannot recommend her enough and will be coming back here for all of my dental needs. Including my before and after photos. I don't miss that yellow tooth at all

Overpriced, lack of quality, lack of sense of ownership…read more Prior to coming to this dentist, I had temporary crowns installed on some of my teeth. The temps were about a year or so old and in great shape. A week or two after seeing this dentist my crowns came off. No big deal just need to epoxy to put it back on. I never had an issue with my crowns, they fit perfect and the x-rays they took would show exactly that as well. I went in and asked to have them put back on and they were able to bring me back immediately. I was advised $50 and I approved them to continue. The price was not $50 as I found out later through my dental insurance!!! I informed the assistant that the crowns fit great and that everything was fine with them, but they fell out and need to be put back in. She then went to do whatever with the crowns so she could put them in my mouth. She put them in my mouth, applied some pressure and then told me to bite down. As soon as I bit down, I told her something is not right and that they are not seated right and I could not bite down evenly due to the crown preventing. She seemed perplexed and looked in my mouth to see what was wrong. She had me bite down on the blue film so she could see where the contact was being made. I told her again they are not on my teeth right. She then got the drill and proceeded to grind on my crowns. Again, I had no issue with fit or anything with them, I just needed them put back in. We went through 3 rounds of her grinding on my crowns and me telling her that she should not have to do this as they fit in my mouth just fine prior to me coming in. After the third round of grinding away at my crowns, I was able to bite evenly. After she was done, I then went to meet with the staff in the front. I was already not feeling right about what occurred and my crowns felt terribly wrong. The lady at the front even commented about me having concern because I kept rubbing my finger on them. I told her that they don't seem right but I have to leave and get back to work. Two (2) days later, I was eating a cracker and my crowns disintegrated and fell out. I contacted the dentist office immediately and advised of the situation. I was informed I could come in and get new ones in and that they couldn't estimate over the phone to how much they would cost. I have two policies so that I can reduce and eliminate my out of pocket expenses, but so far I have always had out of pocket expenses here. I then found out that one of my policies is out of network at this location. I stated I would have to go somewhere in network. A couple days later I went to speak with the dentist and the billing people. I was unable to speak to the dentist because of the stonewalling as expected. I expressly told the person up front that I felt they were responsible for replacing the crowns due to them damaging them with their drill and after I repeatedly expressed that they fit fine before coming in. I even offered to let them bill my policies for however much they could, but I did not want to pay anything out of pocket. This was my way of meeting them halfway and being kind to let them collect something for the time and materials. She was pleasant, took a picture of the destroyed crowns, and then advised she would speak with the dentist, but she already knew what the dentist would say. (Whatever this meant?). I left and waited approximately a week and a half for a return call. As of this post, I have not received a phone call even after reaching back out to them. I am now out of the thousands of dollars I spent for the crowns, have to take. more time off work again, and pay for new crowns all thanks to the poor care provided and no empathetic concern from the staff.

Sand your money and go somewhere else…read more This is the third time I've been to Northwest Austin Family Dental. The dentist and employees are kind However, I've needed work on my teeth the dentist has said I need to see a specialist. I call the dentist with my issues and they cannot do anything. Not a Thing! I'm in pain, but I cannot get antibiotics because it's not bad enough to prescribe. Their website needs to state they only do front teeth, minor cavities. They do not do root canals at all. If you have needs, I would suggest going elsewhere.

I have nothing good to say about this dentist. I saw them once 5 years ago for tooth pain. Since…read morethen I've had office staff randomly schedule me for appointments without my permission. And now I have received a random bill from January 2021 when it is currently August 2025. Every interaction i've had with this business has been unhelpful and unpleasant.

So I really like this dentist, the staff, and the office! When you walk in there's a tiny waiting…read morearea and you'll more than likely be greeted by Meg. She is so bright and bubbly! Love her. When called back you walk to your open space, no rooms and closed doors. Taylor the dental assistant is so kind, informative, and gentle. She seems to love what she does. Dr.Fossum is a good looking man! Makes you want to have a cavity so you can come by more lol! He is also very kind, has great mannerisms, and explains everything well! I came in for an emergency visit and now this will be where I go regularly.

I would recommend this office and Dr. Fossum to anyone!!…read more I have never had issues at the dentist, but after a recent traumatic experience at a previous dentist, Meg helped me get in for an emergency appointment and get everything taken care of. I was in extreme pain and everyone was so kind, gentle, and helpful. They referred me to an awesome endodontics office for a root canal last week and finished everything up for me this week. They put me at ease and have helped renew my trust in dental visits! I wish I would have found Great Grins sooner!

Extremely disappointed…read more I had been a patient here for years, but after today's experience, I will not be returning. I drove 40 minutes across town with my newborn for a scheduled dental cleaning, only to be told upon arrival that because I had not confirmed my appointment, they could no longer see me. What makes this even more frustrating is that I called ahead to let the office know I was running a few minutes late and asked if I should still come in. The receptionist assured me that it was fine and told me to come on in. When I arrived, however, I was informed that the dentist had already left for the day. I find it completely unacceptable that I was told to continue driving to the office only to be turned away after making the trip. I have never, in all my years as a patient, been told that appointments would be canceled if they were not confirmed. To make matters worse, I was told the office attempted to call me to cancel my appointment just two minutes before my scheduled appointment time. The lack of communication and professionalism from the front desk staff was extremely disappointing. It is also concerning that a patient with a scheduled appointment was effectively canceled on because the dentist chose to leave early. I cannot recommend this office based on the way I was treated today. There are many dental practices that value their patients' time and communicate far more professionally, and I would encourage others to consider those instead.

The dentist at My Dental have been great in providing outstanding care. The front desk staff,…read moreparticularly Zira have helped locate additional resources and referrals when needed. I highly recommend this practice.