Amazing gem of a record store with the best selection and the nicest staff. Super knowledgeable…read moreunique selection. Support your local small business this holiday season and get some loved ones some vinyl at loud pizza.

I can't speak to the in-store experience, but based on my online order, I would not recommend…read moreordering online. I placed an order in April for a record that was listed as in stock. After I ordered, I was informed there were inventory and distributor delays. I was patient, appreciated the updates I received, and agreed to wait until July 1 based on the timeline I was given. After that date passed, I followed up multiple times and went nearly 12 days without a response. I eventually sent a final message saying I would dispute the charge if I did not receive an update or refund. The refund was processed within minutes, which I appreciated, but it was frustrating because it showed that communication could have happened much sooner. To be clear, my issue is not that an unexpected family emergency occurred. I completely understand that emergencies happen. My issue is the lack of communication with customers who had already paid for orders. What was most frustrating was being told afterward that I would have seen updates if I had checked the store's social media. I placed my order through the website and communicated through email. Customers should not be expected to monitor social media to find out why their emails are going unanswered or why an order has not been fulfilled. A simple automated email response or direct update would have gone a long way. I also found that response dismissive because it placed the responsibility on the customer rather than acknowledging the communication gap. I understand that small businesses face challenges, but customers still deserve clear communication and timely responses. The refund was ultimately issued, but the overall online ordering experience was frustrating and could have been handled much better. Again, I can't comment on the in-store experience, but based on my online order experience, I would not recommend ordering online.

Great selection of used vinyl, DVD's, etc. Their stock is always changing since customers are…read morealways bringing in new merchandise. Great place to look for rare and hard to find items. Employees may be a little snooty but, I am not sure how I would be dealing with the public all day. So they get a little pass from me. Also, they live and breathe records so no doubt they know more than me. Always like perusing their current selection. To me it is relaxing and rewarding at the same time.

Still top tier after all these years. Staff so knowledgeable. Happy to see people who still…read moretreasure quality vinyl.

I stopped by the Wabash and Belmont locations of this store, but for Belmont specifically, this…read morestore is a MUST for vinyl, CD, cassette, and game collectors. The store is extremely big, the service was quick and things were easy to find utilizing the store website, reckless.com. The prices were pretty average, around $15 for a new CD and $30 for vinyl. I didn't check the prices for cassettes, but I'm sure they were great. They also had posters of popular albums, featuring art from various artists. They also had used console games, for Xbox One, PS4, retro Nintendo consoles, and I even saw a few SEGA Dreamcast games! This place is nothing short of heaven for music lovers!

A cute record store with a large selection of great albums and music merch. I came to trade in some…read morerecords and pick up a limited signed copy of BRAT they had. The trade in value was fair and I was happy with it. It's also really neat they were able to get limited signed pressings of Charli's new album, it was the only record store i saw around town who had them. I ended up leaving with BRAT and a copy of the Strokes "Is this it". The prices are pretty on par with other record stores too. Id definitely shop again here!

Cool store with a great selection. Parking is worse than usual but there's a couple spots if you…read moredrive around for two hours (or get the nearby SpotHeros). Definitely worth the visit.

Here's a catchy and fun Yelp review for Torn Light Records:…read more "Torn Light Records: The Vinyl Jackpot I Didn't Know I Needed" While wandering Chicago, I stumbled upon Torn Light Records, and let me tell you, it was like finding buried treasure--but instead of gold, it was stacks of classic records at prices so good I almost felt like I was stealing (don't worry, I paid). Back home, I'd have to sell a kidney to afford half of these gems, but here? It's like they actually want you to enjoy music without going broke. The selection was top-tier, the vibe was chill, and my wallet survived the trip (barely). If I'm ever back in Chicago, Torn Light will be at the top of my must-visit list--right after deep dish pizza. If you're a vinyl junkie like me, don't walk, run to this place. Your record collection will thank you. 5/5 stars for being the record store of my dreams!

Do not buy the grab bags at any cost. They say they are jazz, comedy, etc. but in reality they are…read morespoken word lectures about diabetes and shit. $15 worth of total garbage.

KILLER record shop specializing in new and used electronic based music. I spent upwards of 5 hours…read morerummaging through the bins and listening to records on one of the three turntables available. Cool music was pumping through the sound system as I browsed and there were a few albums that I had to ask for more information. After stating that this is the style I liked, one of the shop owners named Max stepped in and pulled some options from the bins for me to checkout. This was a godsend as I'm still figuring out artists and genres that I like. Was checking out and briefly spoke with Max and found out that he was originally from LA. We briefly spoke about Bay Area record shops and I was happily on my way. Special thanks to Max for providing recommendations !

Honestly, I loved my experience here! I managed to find a couple of nice vinyls to get and was…read moresurprised by the overall selection they offered. It was clean and well-organized on the main floor. The downstairs is a tad neglected compared to the main floor. I didn't find anything downstairs to get. I was a bit shocked at the price of some of the brand new vinyls, but the prices for the older ones were comparable to other stores. I prefer shopping local, and was really happy to have stumbled upon here! Would definitely come back again! No bad experiences with the staff during my visit. They were actually more on the helpful and friendly side. Seems like they took past customer reviews/experiences seriously and improved.

Beautiful record store with so many genres from all over the world. We really went out of our way…read moreto come here and it didn't disappoint because we found the records we were looking for. I thought the records were reasonably priced. I do wish they had a bathroom though because we were in there for awhile and it cut our experience shorter than we wanted because we really need to pee lol

Shuga Records holds such a special place in my heart. We've been stopping in for years, and they…read morehelped make our engagement in their store so special. They went above and beyond from clearing out a little section in the back for the proposal, to playing our favorite song on the speakers as we walked in. They also helped me procure my partner's favorite record that has been notoriously difficult to find. The staff here are so kind and have always been lovely to work with- special shout out to Tom and Kailey who helped organize everything and made our day so memorable!

I've been a regular coming here for a few years. Staff is friendly, but I learned that buying used…read morerecords from here is as good as buying from a scalper. I found a record I've been looking for a while (The Black Dahlia Murder: Ritual); and they had it listed at $175 (in their Discogs store it's $200). The average selling price is $75 for sales that happened this year. The ONLY time it ever sold for $200 was in 2018. Egregious price gouging. Reckless Records down the street will sell rare records at their average selling price. I can't imagine a large record store needs more than triple what they probably paid to acquire that record. They aren't a private seller, they get exclusive artist pressings