The ladies at Central Bark are absolutely phenomenal. There aren't enough words for how amazing…read moreeveryone is there! When I leave my pups, I KNOW they're in safe hands. The attention to detail, the kindness and the love and care they put into taking care of any pup that comes in is outstanding! We brought in our beagle, Olive; who HATES nail clippings. The amount of patience they had with my fur baby is amazing. Melanie and Vicky tried different techniques to get Olive to calm down for her clipping and it turned out nothing short of perfect. I'm never let down by Central Bark, and it's now my go-to; even if I have to commute a bit to get there!

Mel is great! She is ALWAYS accommodating to my super busy schedule and even schedules my cat in…read moretime to time. My dogs love it there, they are well taken care of.

The service, the facility, the people, the professionalism all above and beyond. I couldn't be…read moremore pleased with the service our wee Morkie receives when he visits Sue and Sharonne at the "spa"! Thank you Brushcuts, Leeo loves his visits, we appreciate your commitment to our four legged friends! Meri & Tim

I am very pleased with Brushcuts. I take my cat there because she doesn't clean her bottom well so…read moreneeds to be shaved. They do a great job and she's always ready when they promise. I tried other places but they couldn't get the job done and another groomer referred me to Brushcuts. I keep coming back.

The owner, Louisa is so friendly and talented. My Shih-poo is high energy and she had no problem…read moregrooming her. Louisa gave her a teddy bear cut. Absolutely recommend Clip and Tails Doggie Day Spa and Pet store.

The best grooming our dog has ever received. Our dog is an old dog and has trouble standing and…read morethis was an issue with most groomers however it wasn't an issue for Louisa and her staff. Our beloved special rescue dog was treated like a king. He received the best hair cut and the best treatment ever. We have had three rescues over the years and had many different groomers however we have now found the only one our dogs will ever use again. I cannot speak highly enough about the staff and the care they gave our hairy member of the family

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

We have been taking our dogs here for years and have had nothing but positive experiences…read more Everyone is very friendly and accommodating. Our Mack loves to go there. Highly recommend.

I've been going to Pinetree for about a year now. Spring (our adopted pupper) has such a positive…read moreassociation to daycare, she is always so excited to come back. You can tell that the owners and staff love what they do, and Carlos has such an infectious smile. It's always a delight to stop by. I would recommend Pinetree to anyone. I am so happy I found them, it helps with the days I have to commute to Hamilton for work.

They have earned our trust - and referrals. After a couple of stressful experiences elsewhere, a…read morefamily at our dog park suggested Pride in Grooming. We are so thankful for their intro. It was a game-changer! Now on grooming day our little one happily walks US to the door for drop off! The experience is caring and professional. We appreciate that Greg takes the time to listen for any medical updates or special grooming requests, like what we call the "Summer Beach" cut. After each appointment, our guy always looks and smells divine. And he knows it, pretty much prancing back to the car! I want to close by acknowledging I have learned that grooming sessions are about more than "cosmetics", they are also about "quality of life". Greg has made observations and shared suggestions like how to address matting, what/where hot spots are and even when a vet appointment would be wise. I repeat, we are thankful - and we recommend!

We have been Rens customers for five years and recently they change their website and asked all…read moresubscription customers to re-enter all of their information and re-order their subscriptions. I did everything right and did what they asked, and paid for my $90 dog food as I always do, but was sent the wrong order. I tried to dispute this but they wanted me to bring the incorrect items to a store to return them for a refund, when I wasn't charged for these incorrect items, I was charged for the dog food I never received. I emailed back right away and their customer service has not not been responding to me. I have been loyal and respectful, but I have had it. They did not offer me the food I paid for nor did they even offer me a refund. Extremely disappointed with their customer service for an issue THEY created not even me...will NEVER shop here again and am disputing the charges with my bank. They have lost a customer that spends thousands here every year with their lack of care!

The more times I go to Rens the more I like it. They do have…read morebetter prices. There store are cleaner then that other big box store Staff is always great and spoil your pet.

Went to exotic wings on May 9 to pick up my cockatiel, The employees were awesome & they really…read moretook care & made sure that the bird is healthy & the bird was happy with them I could really tell that my bird really likes one of the ladies there my bird came out whistling & on one of the employees shoulders when they brought her out My bird is quite intrigued by everything & she matches so well with my lifestyle & she loves to eat & whistle in the car & loves to go on adventures in her backpack she loves to get into trouble sometimes & she loves to cuddle The breeders helped me by taking the time by answering my emails I'm so happy with my bird

I got my budgie from Exotic Wings in 2022 and have never had such a wonderful bird. I have taken…read morehim back for grooming many times, and the grooming is very efficient and fairly priced. I've also boarded him with EW&PT twice while away on holidays and he has always been well taken care of. The staff is always helpful and friendly and very knowledgeable. I highly recommend Exotic Wings and Pet Things. Here's a picture of Joey. He loves EW&PT too.