Took our big boy Duke to PetSmart the other day and we were pleased with the selection, but a…read morelittle disappointed in our experience with the cashier. Now I know everyone thinks that their dog is the cutest, but my dog is pretty dang adorable (and it was his birthday!!) and the cashier was not in the least bit interested in my dog. You work in a pet store! Literally had headphones in and was more interested in her tablet. Pretty annoying. I understand that this is a minimum wage job, but put your tablet down when interacting with customers. Duke turned 3 the other day and was very happy with the bone he ended up picking out.

Terrible. All they want is your information to sell. I was discriminated against and denied…read moreservice. Screw this place. Shop local. Oh wait they put local out of business.

Decent selection of freshwater and marine fish. Large stock of aquariums and supplies. Average…read moreprices. Friendly staff. Nice neighborhood. Convenient location. Plenty of parking. Lots of other great businesses in this complex.

**Disappointing Experience - Unexpected Charges and Concern for My Dogs' Well-Being**…read more I brought my two dogs in for grooming after reviewing the prices listed on the website, which stated $64 per dog plus a $5.99 supply fee. I was comfortable with those prices and expected to pay accordingly. The website also asked whether I had any special requests, and I specifically requested sensitive shampoo because my dogs have very sensitive skin. When I arrived, I verbally confirmed that they had sensitive shampoo. I was told yes, but nobody informed me that using it would result in an additional charge of $28 per dog. My dogs are barely one year old and weigh less than five pounds each. I also explained how I wanted their snouts trimmed, asking for a rounded, fan-like appearance. The staff acknowledged my request, and nobody asked me for a picture or indicated that they needed further clarification. When it was time to pick up my dogs, I asked how much? and was quoted $187. However, when I arrived, my receipt showed a total of **$224.64**. Instead of the advertised $64 per dog, I was charged $70 per dog, along with $28 per dog for sensitive treatments and a $5.99 supply fee per dog. These additional charges were not clearly communicated to me beforehand. Had I known the actual cost, I could have made an informed decision about whether to proceed with the services. I attempted to discuss the unexpected charges with the staff, but I felt that excuses were being made rather than my concerns being properly addressed. I was extremely upset, but I chose to remain composed and leave rather than argue. While the haircuts themselves were not bad, my biggest concern is what happened afterward. Since bringing my dogs home, they have been itching excessively, and I am concerned that something used during the grooming process may have irritated their skin. I now feel the need to take them to the veterinarian to determine what is causing this reaction. I understand that additional services may come with additional costs, but those costs should be clearly disclosed and approved before the service is performed. Customers should not have to discover unexpected fees when picking up their pets, especially when they specifically ask about a product and are not told that it costs extra. I am extremely disappointed with the lack of transparency regarding pricing and the distressing situation my dogs are experiencing after their appointment. I hope management takes these concerns seriously, reviews the charges, and addresses what happened. I would also appreciate a clear explanation of the products used on my dogs and consideration of a refund for the undisclosed additional charges.

Terrible breeder. She deletes all her facebook reviews. All her cats have Hcm and she acts like she…read moredoes not know. Please look her up on reddit before you buy. I bought 2 kittens from her and they both have hcm.

I adopted from this breeder and very much regret it. In the event that the owner attempts to…read morecomment on my review and dispute it, I am posting this review under a fictional name. The few pros to this breeder: * I received the cat * They also flew the cat to me by plane at a reasonable price. THE CONS: Spay/Neuter & FeLV Testing Is Not Included, and Vaccines Are Not Up to Standard: This breeder's website and owner Alla Andreyeva, claim that the felines "come vaccinated." After I paid the deposit, Alla told me to tell me the kitten would need TWO more vaccines. Alla only completed one vaccine, which was done only 1 week before we adopted the kitten. I told Alla I felt misled by the claim the kittens "come vaccinated" and asked if she could complete the vaccines as promised. Her response: "I said the kitten came vaccinated. It didn't mean the cat came fully vaccinated." Also, if the kitten was 15 weeks, who in their right mind would allow a kitten to go nearly 4 months without their vaccine while living with over a dozen other cats? Alla also does not test her animals for FELV and FIV prior to adoption. Almost every reputable breeder (as well as animal rescues and shelters) will test their animals to ensure they are FELV and FIV-free before adoption. Considering that spay and neutering weren't included, having to pay for FeLV testing and vaccines out of pocket is expensive (this cost us nearly an extra $500 we weren't expecting) and, frankly, gross and unsanitary. False Date of Birth to Bypass Breeding DOB Requirements: I am almost certain Alla falsifies the date of birth of the feline litters to get them adopted sooner. The DOB of the feline Alla gave me would set the cat at 15 weeks at the time we adopted it. The kitten looked much younger than 15 weeks in the photos Alla sent us. I have three years of experience raising kittens myself, so I am knowledgeable about the growth progress of kittens but gave it a hesitant benefit of the doubt. When I picked the cat up from the airport, the kitten looked barely 2 months old. When I took my kitten to the vet, the vet laughed when I told him the DOB Alla gave me. The vet completed a dental exam and blood work (since they can tell a kitten's age by their teeth,) and he informed me the kitten was no more than 9 weeks old! To be sure, I then went to a SECOND vet who confirmed the same findings. Alla's response was very telling of her actions & she got incredibly angry with me for "not believing her." Considering that breeders are recommended not to adopt their cats out until 14 weeks of age, it makes sense why she chose the date of birth that would put this cat at exactly 15 weeks. * Failed Complete TICA Registration: A few months after I adopted the kitten, I contacted Alla to submit proof of the spay/neuter certification. Her only response was to pick a fight that the vet listed the kitten's DOB to be the one they deemed to be appropriate for the cat based on their assessment. Instead of processing the neuter certification and moving, Alla prolonged this by sending me a photo of the TICA registration to serve as "proof" of the DOB she wanted to claim. Alla was too clumsy to notice the TICA registration included the date they are registered. Per the TICA records, the date she registered them was the date of this conversation. She literally registered it while speaking to me over the phone lol. I contacted TICA directly, and they confirmed the registration date. This aligns with her previous clumsy attempts at manipulation. She assumed that simply having an external record would validate her claim--but a record created in real-time does not retroactively establish a paper trail. Another glaring red flag is that, months after these kittens were no longer in her possession, she still had not bothered to register them. In 2022 Alla posted to the Cattery's Instagram that Neelix, the sire of the kittens, was retiring. This is also a lie, as 2 years later, Neelix is still breeding and is listed as the Sire on the medical records of the kittens Alla is selling. Myself and many other owners who discussed our poor experiences with Alla on Reddit, have experienced health problems with their cats since adopting from her, none of which she has taken accountability for. Link to the Reddit convo: https://www.reddit.com/r/britishshorthair/comments/10wiic1/does_anyone_have_experience_with_maks_british/ While I consider myself lucky compared to the several adopters whose felines from this breeder died very quickly, our kitten was also sick with respiratory-related symptoms upon arrival & had an ear infection that took months to go away. I contacted Alla the day we adopted the cat to let her know, and she blamed it on the cat being stressed and then blamed it on me. What could I have done that would have contracted an illness upon this cat within 15 minutes of the feline being in my possession? DO NOT ADOPT FROM HERE!!

I feel sad for the pets here. As a child, I used to love to wander through and look at the puppies…read morebut then I grew to learn it wasn't as great as I thought. They are puppy farm puppies, often a bit sickly, and with spotty paperwork. (My family did once look into purchasing a dog here.. but steered away for these reasons.) We were used to purchasing from a notable breeder and just knew in our gut, things weren't right here at Kritters. Smelly, dirty store.. rude,smelly employees .. Steer clear!

One of the best pet stores around they cared for the animals at all times. I've seen them open at…read more11pm waiting for pet deliveries and vets to finish. Manager would work with customers to negotiate a price to make everyone happy.

We started coming here after their store near us closed... They have a huge variety of food for…read moreyour pets... From the outside this store appears very small but appearances can be deceiving because it's bigger inside.... The employees are people and pet friendly... This store also has dogs and cats waiting to be adopted... There's a huge shared parking lot which is well maintained... Also their a small section of the parking lot that is only for Pet Supplies Plus customers...

Staff is great and we were able to find what we were looking for. Dog wash, grooming and everything…read moreis great.

Five star! Good selection,great customer service.Store is clean and well stocked. Great selection…read moreof captive bred reptiles.

Super knowledgeable in reptiles and other exotic animals. Helpful in the rehoming process as well…read moreas boarding. Also just fun to visit and check out some cool creatures. They take extremely excellent care of their animals and super friendly staff.

I had stuffed animals and I found out today that they accept gently loved kid stuffed animals as…read morewell as gently loved pet toys and supplies that they donate to shelters and rescues! I dropped off a bag today. They also have sewing kit projects if folks would like to participate to help pets in shelters (& money to help fund spay and neuter programs) Staff is super friendly and quick to respond . A wonderful business that does good things!! Tip: They have multiple locations Extra info : They have sewing kits if you would like to participate in making lil pet toys! Contact them/look on their website!

From the owner: Shop local for your pets. We'll deliver right to your door FREE within 4 miles of our warehouse. Or…read morepick up FREE.

Disappointing comes to mind based on today's experience. Yes, I ordered ahead online and the order…read morewas ready for pickup in less than 20 minutes, that part was great. What was frustrating was getting here, only to feel like I'm at the DMV or some other place where you as the customer are clearly not the priority, and the person "working" at the counter isn't ashamed of hiding that fact! I stood by the "please wait for the next available cashier" sign for a good while watching this cashier kibitzing with a colleague for several minutes, how special! At least their colleague got a hug, that's sweet. Am I somehow out of line for believing that type of thing should wait for the break room, or at least a time when people aren't standing around waiting for service? At least I didn't waste time actually shopping inside the the store before needlessly standing in line witnessing this spectacle. I'm sorry to have gotten in the way! Next time I'd suggest acknowledging the waiting customers, if there is a next time.

We've been to this Petco quite a few times... The staff is friendly and helpful... The only time…read morewe stop here is if when we're in thearea... This Petco is always stocked well... We have had our 4 legged children's nails cut here but it can be a bit expensive... It's always clean inside and out and their shared parking area has quite a few handicapped spots close to the store...

I brought my new puppy here for a wellness visit after scheduling the appointment, and I had a…read moregreat experience. The prices were very affordable, and everyone from the front desk staff to the vet and technician, was friendly, helpful, and professional. They took the time to explain everything clearly and answered all of my questions about my puppy. I highly recommend this place if you're looking for quality, affordable care for your pet. You can schedule vaccine appointments through their website as well. A few helpful things to know: the adoption center is currently closed, and there's both street parking and a parking lot right next door

Paws is an great option for low cost pet care. I always take my dog to get an exam and updated…read moreshots. There is no walk ins, appointments only which I appreciate because we are in and out. We were the only ones inside the clinic at that time which I'm not sure if it's usually like that or not, but I appreciated it because I didn't have to be around other animals. After the visit you will receive paperwork. They do not neuter anymore due to being short staffed but they will refer you to other low cost clinics for any additional services needed. The from desk staff is friendly.

First time taking my Oliver to get groomed he looks awesome Jason was so. Ice and explain things to…read moreme about keeping up with grooming and what he was going to. Will be back

This review is for the store on Bustleton Ave. They don't even list the store on yelp, only…read morePetsmart Grooming, so I have to leave the review here. Your time means nothing at this store. There could be a line of 12 people and the cashier will still try and sell you on their rewards program. No one ever seems to call for backup when the line grows past 3 people, which used to be industry standard. The store is rarely properly stocked, and lately has looked run down. I only go here when I absolutely have no where else to go.