I rarely leave negative reviews, but other dog owners deserve to know our experience. The purpose…read moreof dog daycare is to provide exercise, socialization, and a safe outlet for a dog's energy. If your dog is young, energetic, and still learning, as most adolescent dogs are, you should know exactly how this facility handled our situation. Our Labrador Retriever attended this daycare intermittently from 5 to 11 months of age. After one isolated incident in which he reacted poorly to another dog's correction due to trying to initiate play, the manager reassured us that this was not a serious behavioral issue, that he was simply still learning to respond to cues from other dogs, and that they were happy to continue working with him. We were never told he was on probation or given any deadline for improvement. Over the next three weeks, he attended only two additional visits. During one, he was injured. The staff present that day, as well as the manager in a follow-up call, all told us that he had done nothing wrong and it was through no fault of his own. During the next visit, I monitored the cameras and watched him be removed from group play within 15 minutes of arrival and brought out only three times for about 10 minutes each over more than five hours. When I asked why, the manager said he had done nothing wrong but they were "trying to get ahead of the problem." In other words, they had already labeled him as a problem before he had done anything wrong that day. Yet when he was eventually allowed to rejoin the group, we were told he played appropriately and without incident. This is what should concern prospective clients: we were explicitly told our dog could continue attending and that they would work with him, but instead he was quietly confined for most of the day without our knowledge. Had I not checked the cameras and called to ask what was happening, I have no reason to believe we would have been told. If a facility has already decided that your dog is too much work, they should communicate that honestly rather than continue accepting your dog and effectively sidelining them. After I raised my concerns, the owner informed me that he was no longer welcome. She then suggested that our dog was responsible for the earlier incident in which he was injured--directly contradicting her own staff and manager and attempting to make him seem like the problem even when those who witnessed the event said he was not at fault. Given that there had been no prior warning that dismissal was being considered, and that this decision came immediately after I questioned how he was being treated, the timing felt retaliatory rather than the result of a thoughtful behavioral assessment. When I told her that I intended to leave an honest review describing our negative experience, she became even more defensive and stated that she would fight it back. Unfortunately, after reading prior reviews describing similarly defensive and retaliatory behavior from ownership, this response did not appear to be an isolated incident. For additional context, prospective clients may wish to read the Yelp review from the Nazareth location dated July 17, 2019, which describes similar behavior from ownership. We also had broader concerns. We encountered 2 of their employees outside of daycare and overheard them saying that they feel overwhelmed and that there are too many dogs for the available staff. Our dog was injured more than once, and in one instance staff said they could not identify which dog caused the injury despite cameras throughout the facility. These issues raise serious concerns about staffing and supervision. We were also concerned by multiple episodes of kennel cough and giardia associated with the facility, and our veterinarian specifically warned us that they had seen numerous dogs become ill after attending this facility. To their credit, we were not charged for the day he spent largely confined. If your dog is a high energy dog or puppy who requires patience and continued development, this daycare may decide that your dog is too much work. In our experience, dogs who need extra attention may be blamed, confined, and dismissed rather than appropriately supported.

Our dog loves coming here for a day of playing. We get in the door and she does not care about us…read moreanymore it's all about playing with other dogs! We also have her nails clipped while there. Reasonable prices and staff is always friendly. You can also check up on your pup via camera. Our dog won't go in the big pool but a lot of dogs love it.

I have been bring my babies here for 10+ years. Jackie is absolutely amazing! She actually cares…read moreabout the animals, she's very patient. The cuts are always fantastic no matter what I ask for. I know they are safe with her when they are there. Any time there has been any issue (my little boy was sick a couple times) I have always received a phone call. I am actually terrified of what I am going to do if Jackie ever leaves. You hear so many horrible things about other groomers, but when I take my babies here I don't have to worry at all. The cuts/styles are not the most important thing to me, its the way my dogs are treated & cared for. And Homestead always treats them with love & care.

Thankyou so much to Nancy,Mary and their loving staff. They do a great job when taking caring of…read moremy chihuahua when I go away in the winter months. Reggie

Crooks adding xtra charges to Grooming bill without letting the owner Know they just add services…read morewithout talking to customers it happen to me twice I will not be returning

when my dog walked in he was fine 2 hours later when I picked him up he could barely walk. The…read moregroomer said it was from him sitting on his legs too long in the cage no way he was manhandled while there.please do not take your pet there for grooming .i just pray my dog gets better.

Absolutely LOVED hailey! She was the best. She did everything so well and in such a timely manner…read more Our dogs absolutely loved her and she was such a pleasure to have. Definitely recommend!!

We have used this company for 2 years.. tolerated expensive but mediocre cuts simply due to…read moreconvenience of the van coming to our home. They cannot hang onto staff so most groomers are only around for 1-2 sessions before you get someone new. Groomers were generally friendly but inexperienced at best. Today they inexplicably completely shaved (!!) my golden retriever and then I was basically told to pound sand by the office staff. The office told me that it was my fault for not showing a picture of the cut I wanted (what professional groomer hasn't seen a golden?) and also falsely accused my dog of being overly matted (absolutely false). The office said anything they could to avoid being accountable. My dog looks absolutely ridiculous and now has zero hair as our weather drops into the 30s. Save yourself the headache. Go *anywhere* else.

Just moved here from out of state. Scheduled this appointment and the day before she cancelled…read more Rescheduled and tried to confirm via phone, leaving three messages. Had a friend reach out to them via Facebook messenger and Jessica confirmed the appointment. I get there and was told that she never put the appointment in her book. She gave many excuses as to why and rescheduled me for the following week. She did a horrible job leaving patches and clippers marks. Will never return

My miniature pinscher has terrible anxiety about nail trims. in the past he required sedation and a…read moretrip to the vet for his nails. I decided to do some research for a groomer that would attempt his nails. Steph is a godsend! My pup no longer requires sedation for nail trims. Steph is gentle and quick. She has made my life easier (and saved me tons of time and money on the past vet visits). i highly recommend canine grooming esp if your dog is anxious.

The breeder takes exceptional care of all her dogs. They start training puppies at a very early age…read morein socialization with other people, environments , and sounds. These dogs are the perfect size for families or just to have as a special little friend. They are well feed, groomed, and are microchipped before you receive them. Because Shawn takes such extreme measures these puppies are well prepared to enter into almost any home or situation. Shawn also prepares the new owners of her puppies the importance of establishing obedience and order for your dog. She has complete YouTube instructional classes on how to train your puppy and setting up the dog and the new owner for success. I have purchased many show dogs from champion breeders however none have been more prepared for their new lives outside of their breeders homes. I highly recommend that you take the time to review her YouTube channel and see this process in action you will not be disappointed. We love our little puppy and highly recommend and encourage you to investigate SVCC Toy Schnauzers's website and contact her with any questions you may have. Incredible experience, thank you Shawn!

From the owner: Mini Schnauzer puppies - 10 year genetic health guarantee and great with families! Perfect pets -…read morehypoallergenic, non-shedding, and loves to cuddle

This place treated me like I was drugging my cat when I asked them to up his gabapentin dose. He…read morethrows huge tantrums and tries to bite and scratch when he goes to the vet, so I asked them to give him the max dose and they refused but then denied him care at his prior appointment when he was too much to handle. When I asked for the max dose they treated me extremely odd and as if I wasn't supposed to be asking a question like that. No way I'll go back there, they don't know how to treat people let alone know how to deal with an excited and scared kitty.

Front desk staff and doctors will straight up lie to you any chance they get. They claim to care…read moreabout your pet, but truly only care about money. Ridiculously overpriced for subpar service and little to no actual advice. Doctors will talk to you as though you are incompetent, yet don't ever give you a definitive answer to any of your questions. Avoid this place.

Karina is absolutely wonderful!! Our bird will not go to anyone yet the first time she met Karina…read moreshe went right up to her shoulder and started to rub her beak on her cheek. I trust animal reactions! I contacted all her references who praised Karina, and every one have used her services for at least a year or more. Karina is responsible, communicates, and trustworthy. She is also insured. We recommend her services if you live in the Easton, PA area.

From the owner: Pawsitive Pet Sitting By Karina has serving the pets and families of our local area for over three…read moreyears. We love caring and connecting with animals and creating everlasting relationships. We provide care for your fur baby as if they were our own, and ensure that they receive the highest quality care while you're away. With veterinary technician experience Karina provides your pets with the best care.